Ratings based on 619 Verified Reviews

4.4 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Somerset UK

Lovely friendly hotel. Really enjoyable stay.

Posted Mar 24, 2017
We stayed for 4 nights in March and were made to feel very welcome. The bedroom was spotless and the beds were very comfortable. Breakfast was simple, but adequate for our needs. The staff were all very helpful and friendly. Nikki was especially lovely! The subway is only a few minutes away, so travelling into Manhatten is no problem - it only takes 15 minutes. Liked the fact that there were several USB ports in the room.
Comment from Hotel Management
Mar 26, 2017 by Urszula R, Assistant General Manager, Hotel Management
Dear Anne, Thank you for this great review! We are thrilled that you enjoyed your stay at Hotel Le Jolie and found the room spotless and beds comfortable. Our Team Members strive to provide an excellent and one of a kind hotel experience to all guests and we are so glad we were able to achieve that. We hope to see you again during your next trip. Warmest Regards, Urszula R, Assistant General Manager Hotel Le Jolie
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Nice appearance

Posted Feb 22, 2017
Had difficulty dealing with outside traffic noise at night
Comment from Hotel Management
Mar 9, 2017 by Urszula R, Assistant General Manager, Hotel Management
Dear John, Thank you for choosing Hotel Le Jolie during your recent trip to Brooklyn, NY. I am so sorry to hear that you found the outside traffic noise too much to bear. We do have double soundproof windows which are in general very helpful in reducing the noise. We also have earplugs available at the front desk upon request. We hope that you will give us another chance in the future and request a room away from the expressway for an ultimate comfort. Sincerely, Urszula R, Assistant General Manager Hotel Le Jolie
4 out of 5
Recommended
for Everyone
by A verified traveler from wash dc

Posted Feb 22, 2017
Great hotel and friendly staff. Would stay there again.
Comment from Hotel Management
Mar 9, 2017 by Urszula R, Assistant General Manager, Hotel Management
Dear Jr, Thank you so much for your positive feedback. We strive to provide each and every guest with one of a kind hotel experience and to know we have achieved that, makes it all worth our efforts. We hope to see you soon! Kindly, Urszula R, Assistant General Manager Hotel Le Jolie
5 out of 5
by Catherine

Great place great location

Posted Feb 18, 2017 on Hotels
Small but.very well appointed.room. very comfortable close to everything in Williamsburg. Some street noise from.278 was the only negative. Front desk was very friendly
Comment from Hotel Management
Mar 9, 2017 by Urszula, Hotel Management
Dear Catherine, Thank you very much for choosing our hotel during your trip to Brooklyn, NY! We are glad you found our services and our hotel location convenient. Our Team Members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We are looking forward to your next stay with us ! Sincerely, Urszula R, Assistant General Manager Hotel Le Jolie
5 out of 5
by James

Convient and clean

Posted Feb 4, 2017 on Hotels
I was a very nice room, clean, very friendly staff, and an overall good time here.
Comment from Hotel Management
Feb 11, 2017 by General Manager, Hotel Management
Dear James, Thank you for staying at Hotel Le Jolie and for sharing this fantastic review ! I'm glad that you found our hotel clean and had and had a great time with us. Our Team Members strive to deliver excellent service that is both warm and relaxed. Your feedback makes it all worth it. See you next time! Sincerely, Urszula R, Assistant General Manager Hotel Le Jolie
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

A fine place to stay.

Posted Jan 29, 2017
Close to subway stops to Manhattan. Very clean. Nice self-serve breakfast in AM. Small very European rooms, thoughtfully furnished and decorated. Very comfortable bed. At least two very nearby restaurants. Safe neighborhood. A bit of noise from the highway was well managed with double windows and blackout shades, otherwise very quiet. Will stay here again.
Comment from Hotel Management
May 2, 2017 by Urszula R, Assistant General Manager, Hotel Management
Dear Ohio traveler, We are delighted you enjoyed your stay with us and thank you for the feedback! I'm glad that you found our location convenient and safe to walk. Our guest rooms have been recently renovated and we are happy that you found the decor attractive. We can't wait to welcome you during your next trip. Sincerely, Urszula R, Assistant General Manager Hotel Le Jolie
5 out of 5
by Oleg

Perfect stay for standard price

Posted Jan 18, 2017 on Hotels
Excellent hotel and location. Though not considered luxurious, it has better conditions that most hotels do. All staff members are very pleasant and helpful, hotel is in very good condition and is very clean and quiet. Free private parking with surveillance cameras at the hotel (very rare for New York area). Will definitely stay there again - worth every penny.
Comment from Hotel Management
Jan 28, 2017 by General Manager, Hotel Management
Dear Oleg, Thank you so much for taking your time to write this wonderful review of our hotel. Despite small size of our hotel we strive to provide our guests with spotless accommodations and excellent customer service. We are in the process of renovating our property and thus far only the guest rooms have received an overhaul. We will then continue our renovations with the hallways which will be followed by expansion of the breakfast area and the lobby. We will also redo our parking lot for more appealing outdoor look. We hope that you will continue choosing Hotel Le Jolie and we promise you won't be disappointed. Sincerely, Urszula R, Assistant General Manager Hotel Le Jolie
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice surprise

Posted Jan 18, 2017
Pros: Included breakfast.
Cons: More storage space.
Location: Lot of great restaurants nearby.
We wanted a hotel close to the L subway line in Brooklyn. The hotel staff were very friendly and helpful. In spite of having a room facing a busy highway, the room was very quiet - except for the heater fan which was noisy. The room was very comfortable. Only complaints - very small closet and not much storage space. Bathroom very nice but no hooks for hanging towels or clothes. Breakfast very nice. We'd stay there again.
Comment from Hotel Management
Jan 28, 2017 by Urszula R, Assistant General Manager, Hotel Management
Dear Guest, Thank you for this great review! We strive to provide an excellent and comfortable stay to each and every guest and to hear that we achieved just that brings a great joy to all Team Members! I'm glad that you found the room to be quiet despite close proximity to the expressway. We are working to add hooks in the bathroom as requested by our guests who recently stayed at our hotel. I apologize for the noisy ac unit in your room and I will make sure this is being taken care of by our maintenance department. Unfortunately, some of the closet space has been sacrificed in the new furniture in order to make the rooms more spacious. I hope that you will choose our hotel during your next trip to Williamsburg. Sincerely, Urszula R, Assistant General Manager Hotel Le Jolie
4 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo

Posted Jan 15, 2017
We stayed here for 3 nights. It was closeby to where we needed to go
Comment from Hotel Management
Jan 28, 2017 by Urszula R, Assistant General Manager, Hotel Management
Dear Herbyn, We are delighted you enjoyed your stay with us and thank you for the feedback! We are looking forward to welcoming you again! Sincerely, Urszula R, Assistant General Manager Hotel Le Jolie
5 out of 5
by mark

Cozy, clean and convenient

Posted Jan 13, 2017 on Hotels
The room was very thoughtfully designed to be comfortable even though small. The double windows provided good sound insulation and we were not bothered by noise from the expressway which runs very close to the building. Beds were very comfortable and towels and linens were top notch. Nice little extras like bottled water in refrigerator and slippers made the stay very pleasant. The breakfast bar was adequate and very well maintained. Close to subway and many little shops - we enjoyed our stay very much.
Comment from Hotel Management
Jan 28, 2017 by General Manager, Hotel Management
Dear Mark, We couldn't have said it better! Our first time guests instantly get to know our entire hotel and staff like their own home. We strive to provide accommodations that exceed our guests' expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts. We are glad that you enjoyed exploring our vibrant neighborhood and we can't wait to see you during your next trip. Best Regards, Urszula R, Assistant General Manager Hotel Le Jolie