Ratings based on 2,327 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON, Canada

Great Hotel in NYC - just ask for an 'inside' room

Posted Feb 8, 2016
Pros: Location, Location, Location. Staff Cleanliness and amenities.
Cons: Double-glazed windows street side? (please!)
Location: Empire State Building is literally right around the corner. A few great little restos right next door (including an awesome pizza spot!).
Two visits in one week and both were wonderful - for different reasons. Visit one we were upgraded to a King bed room. The room was lovely, spacious and faced the inner 'shaft' and room walls. I thought the room could use a better layout/furniture maybe to make it less tight, but we couldn't get over the other perks of Hotel Metro. Best location for those flying into Newark and training it to Penn Station. Perfectly situated for long walks up or down town...close enough to all the action but far enough away to find some quiet. The continental breakfast was also great and the free Wi-Fi was appreciated! Visit #2 had us up two floors, double bed room - great and redone it seems with showers with 3 different heads (SO great!). The floor in Rm 803 had a pretty wicked 'slope' just outside the washroom that could use some love and attention but the only real downside of this room was the street noise. I was expecting the quiet lovely sleep of visit #1 - NOT TO BE HAD...I swear I could hear the pedestrians breathing as they walked by the Hotel at 3am (and all night long). I got very little sleep...and won't arrive without earplugs next time 'just in case'. This all said, I give this Hotel a two-thumbs-up rating and am excited to now have 'my Hotel' in NYC...perfect for quick getaways and absolutely a gem in the city.
4 out of 5
Recommended
for Everyone
by A verified traveler

great choice

Posted Feb 1, 2016
Hotel well located and clean. Old school feel which i like. Staff helpful when you need them. Parking garage same street. Convenient to drive in and out of long island as it is near midtown tunnel. Nice stay.
Comment from Hotel Management
Feb 2, 2016 by Hotel Metro Team, Hotel Management
We thank you for your comments and are happy to know you found the Metro to be a great choice for your stay in NYC. We hope you can stay with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, Costa Rica

Nice and very well located

Posted Jan 29, 2016
Pros: Excellent location and very comfortable. I particularly liked the bed sheets, nice and warm.
Location: One block away from the Empire Estate Building, right in the middle of manhattan. The city is full of possibilities.
I stayed here during Snowzilla until I could get out of New York. I enjoyed my stay, the hotel is comfortable and although I had a very tiny room (all I could afford in an emergency) it was well laid out and had all I needed. I even managed to work connected to the internet as if I was on a regular work from home day.
Comment from Hotel Management
Feb 7, 2016 by Hotel Metro Team, Hotel Management
Thank you for sharing your feedback with us. We are glad you felt comfortable at the Metro during the snow storm and we are happy you enjoyed your stay. Hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Posted Jan 27, 2016
Great location, good value for money. This is our second stay here and we'll definitely be back
Comment from Hotel Management
Jan 27, 2016 by Hotel Metro Team, Hotel Management
Thank you for your feedback and for choosing Hotel Metro. We hope to welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great location. relaxed hotel on a busy street.

Posted Jan 22, 2016
Pros: Cleanliness, and short wait for the elevators.
Cons: not enough shelf space in the bathrooms
Location: Penn station, Macy's, lots of shopping, Empire State building, Bryant Park
The Metro staff is helpful and friendly. Restaurant food is good. Convenient and reasonably priced for the location.
Comment from Hotel Management
Jan 25, 2016 by Hotel Metro Team, Hotel Management
Thank you for your review. We appreciate all your comments, especially about our staff. We will be sure to let them know. Hope you can visit with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from r

a very pleasant stay at hotel metro, brilliant

Posted Jan 20, 2016
superb, lovely a great hotel all round will be recommending to everyone !
Comment from Hotel Management
Jan 20, 2016 by Hotel Metro Team, Hotel Management
Thank you for your comments. We are pleased you had a pleasant stay and truly appreciate your recommendation to others.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location, and a characterful little place

Posted Jan 18, 2016
An ideal weekend place - convenient, friendly and clean. Plus free wine every evening.
Comment from Hotel Management
Jan 20, 2016 by Hotel Metro Team, Hotel Management
Thank you for your rating and review. We are glad you enjoyed your visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Verona

Ottima scelta. Torneremo.

Posted Jan 13, 2016
Abbiamo soggiornato in questo hotel nel periodo delle vacanze di Natale. Siamo stati diverse volte a NY e questo hotel è stato un'ottima scoperta. Posizione centralissima e comoda per I trasporti, colazione varia e abbondante soprattutto per gli standard di New York, camera queen un pò vecchiotta ma comunque pulita. Molto bello il terrazzo panoramico con vista Empire. Ci Torneremo!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fontanes

Hotel agréable et bien situé

Posted Jan 6, 2016
Pros: Hotel très bien situé, proche de l'empire, de time square et des magasins
Location: Empire State Building, Times Square, Bryant Park, Macy's et toutes les marques pour faire du shopping, 230 5th avenue (rooftop bar)
Très bon séjour dans cet hotel , vraiment à portée des grands magasins (idéal en période de shopping et de soldes) et assez central pour les visites
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Posted Jan 4, 2016
Great stay! The location was absolutely perfect, and I was pleasantly surprised by how nice the room was. The complimentary upgrade on check-in was also greatly appreciated.
Comment from Hotel Management
Jan 5, 2016 by Hotel Metro Team, Hotel Management
We are happy to hear you liked your room and that the location was perfect for you! Your feedback is truly appreciated.