Front of property

Reviews of Hotel Plaza Athenee

5 out of 5
Hotel Plaza Athenee
37 E 64th St, New York, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 71 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stanford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Park Avenue Armory
The hotel was very close to the Park Avenue Armory, which is why I chose it. It was a great experience--I had dinner in the bar, and the service and food there was first rate.
Stayed 3 nights in Mar 2020

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Martin

Stayed 1 night in Mar 2020

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Location is good for shopping and park and museums
Stayed 5 nights in Mar 2020

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a charming hotel with a friendly and attentive staff. It's a small property that is welcoming and uncomplicated.
Stayed 1 night in Mar 2020

10/10 Excellent

jada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Berel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 4 nights in Feb 2020

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Perfect hotel. Doorman grabbed my carry-on right from cab trunk, never saw them until I got my room. Check in was immediate, room was great. Ordered coffee next morning, it was there in 10 minutes. Everything about the stay was terrific. It was a little pricey but well worth it. Great location.
Stayed 1 night in Feb 2020

10/10 Excellent

M, NJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great, consistent service. The staff is excellent. Nice location
Stayed 1 night in Feb 2020

6/10 Okay

Greg

Liked: Staff & service
Disliked: Property conditions & facilities
Price reflects that this is really a 3 star hotel
We checked into our hotel and my wife enquired about upgrading the room. We were shown the larger room first for an extra USD150 on the 11th floor. the only real difference to the room we had booked was an extra 15sq ft of tatty carpet. So we stuck with the room we had booked. heating was not on either in the room or the bathroom and so the room was very cold. Took an hour of very noisy heaters to get it to regular temperature. The curtains in the room were ripped. We reported this to 2 separate people and nothing was done about it. We asked for a kettle and tea making tray - we had to pay USD30 for this and there was no instant coffee provided. The room service breakfast card that you hang on the door had no prices on it except for the delivery charge. The concierge was very helpful and generally the staff were of a good standard but basically working in a hotel which needs a big overall. Decoration shoddy in most of the communal areas and the furniture worn and in urgent need of replacement. Felt like staying in my dead grandma's house. Hot water and shower pressure were good - which I needed to use to warm up. Spa was outrageously priced USD240 per person for a massage - wow. Great location but the hotel doesn't live up to even half of the brand name - PA in Paris is arguably the best one in that city - this is a very poor imitation. Would not recommend to anyone who is used to 5 star standards.
Stayed 2 nights in Feb 2020

10/10 Excellent

Nancy, Princeton, NJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location near many restaurants in central park. The staff were very gracious. This was our first time staying, but we wanted walking access to New York Hospital. The deluxe room was very nicely appointed, the king bed comfortable, the furniture old French style. The bathroom had recently been renovated and was beautiful. Room service was also very good.
Stayed 2 nights in Feb 2020

6/10 Okay

John

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with everything; in particular, the housekeeping person was wonderful. We also had a glass of wine in the bar and the gentleman there was very attentive and pleasant.
Stayed 1 night in Jan 2020

2/10 Terrible

Ngwng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 thumbs down
This booking was made fraudently. Neither Hotels.com nor the hotel have been any help in resolving the issue or issuing a credit. Screw hotels.com and this hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Chris, Sheldon, SC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite Manhattan hotel! The is service excellent, the location is quiet yet convenient, the rooms and lobby are lovely and the staff is delightful. We love the bar as well. We will always go back to this hotel whenever we visit NY.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Carolyn L.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
We had a wonderful stay! The staff was amazing. A special thank you to the concierge gentleman who helped my son and I with a student visa issue. I look forward to our next visit! Thank you!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Heather

Stayed 1 night in Jan 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome find!
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My three night stay was
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Huge bathroom for NYC. Big room. Great sheets and pillows. Door men were terrific- went out of their way to be helpful and actually remembered us.
Stayed 1 night in Dec 2019

8/10 Good

Macbaske, Ohio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet residential feel yet easy walk to Central Park or fifth avenue. Very comfortable beds and cleaning staff was perfect. I could not stand shower curtain and our rooms were small but nice. Could use updating but overall very charming place.
Stayed 2 nights in Dec 2019

8/10 Good

KATHERINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Service is 5 stars. Hotel is lovely, comfortable and welcoming. Excellent. We will go again.
Stayed 3 nights in Dec 2019

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location. Close to shopping and all the sites of new york within walking distance. Top notch
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the Upper east side. Perfect location for shopping and the park. We were upgraded to a suite and it was quite the treat for my teenage daughters and I. We would definitely stay here again! Happy holidays!
Stayed 1 night in Dec 2019

8/10 Good

ThePlazaAthenee, New York Ny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks slightly used and should be updated.
Stayed 1 night in Dec 2019

6/10 Okay

Alex

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Barbara

Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Joy, Roslyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially loved the bedding, the staff and the bar are. Very warm and friendly
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Plaza Athenee is a terrific hotel, with friendly and attentive staff
Stayed 1 night in Dec 2019

8/10 Good

Cristina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness love this quaint hotel. Everyone went above and beyond in making us welcomed and attending to our needs. We TOTALLY enjoyed our stay.
Stayed 2 nights in Dec 2019

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a quiet neighborhood. Staff is attentive. Bartender can get overwhelmed quickly. Ordered some tea, desert and was shocked to see a $78.00 charge.
Stayed 2 nights in Dec 2019

8/10 Good

MARLENE

Liked: Cleanliness, staff & service
Plaza Athenee is not what it used too be Needs refurbishing Still a very classy hotel. Would stay again hopefully in a nicer room
Stayed 1 night in Dec 2019

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, gracious and helpful staff...a wonderful weekend
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Excellent location. Very quiet. Beautifully appointed.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Dec 2019

10/10 Excellent

Maya, Los Angeles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotel in NYC.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019