Ratings based on 4,012 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Newcastle upon Tyne
Wow!Posted Nov 30, 2015
Location, hotel amenities and staff all excellent. We have stayed at 3 other large chain hotels in NYC and the Sofitel beat them hands-down. We visited NYC to celebrate my husband's 50th birthday and the hospitality at the Sofitel was outstanding. There were a couple of gifts waiting in our room: NYC apron, scented candle and card this was a lovely touch but upon returning to our room, after exploring NYC, we had 6 chocolate dipped strawberries, a chocolate cake and bottle if red wine waiting, all gratefully accepted and excellent customer service/hospitality. Would we stay at this hotel again, definitely as the room was large and has excellent amenities and would we recommend it - without a doubt. Well done and thank you to all at the Sofitel NYC.
for Everyoneby A verified traveler from Vancouver, BC
Great LocationPosted Nov 30, 2015
Cons: Only minor thing was the ice machine on our floor (4th) was not working the entire trip --- not a big inconvenience as just went up to the 5th floor.
Travelled to NYC to see the Macy's Day Parade and 44th was one of few streets you could actually use to get close to the parade. Excellent location for Times Square and all other sightseeing venues.
for Everyoneby A verified traveler
Excellent location , very cleanPosted Nov 30, 2015
First time in NYC , really good location , walking distance to a lot of the popular tourist things , very clean hotel
for Everyoneby A verified traveler from Durham, UK
Great Hotel for main NY attractionsPosted Nov 30, 2015
Location: Perfect location for Times Square, shopping and Broadway shows and 100 metres from route of Macy's Parade
Everything a top hotel should have. The concierge was very helpful and a problem with the room safe was fixed immediately too. We did not eat at the hotel as prices were a bit steep compared with other similar local restaurants.
for Everyoneby A verified traveler from Oshawa, Ontario
Lovely hotel, close to everything in midtownPosted Nov 29, 2015
Pros: Location is perfect!
This was my second time staying at the Sofitel. It's a perfect location, you can walk to just about everything - Times Square, Radio City/Rockefeller Center, Empire State Building. Close to shopping and restaurants. Great location to see the Macy's parade, right by 6th avenue. Easy access to grand central to get the subway. The hotel is very nice, lovely rooms, very clean. Staff are friendly and helpful.
for Everyoneby A verified traveler from scotland
Posted Nov 29, 2015
Pros: Breakfast was incredible. The hotel looks amazing.
Cons: Coffee and tea facilites could be improved. Have facilites in the room
Location: Location central of midtown. Easy to get the subway anywhere in nyc
Fantastic hotel with wonderful and friendly staff. Very enjoyable. Every was very easy.
for Everyoneby A verified traveler from al
Great hotel, small rooms.Posted Nov 26, 2015
Great hotel, highly recommend, small room but this is NYC, so it's expected.
for Everyoneby A verified traveler from uk
Lovely hotel walking distance from many sitesPosted Nov 25, 2015
Pros: Free coffee for residents in the morning
Location: Walking distance from Rockefeller complex, central station and library, MOMA and Empire State Building
Lovely room, super comfy beds. Easy access and walking distance from many attractions and good shops.
for Everyoneby A verified traveler from Billingham
Wonderful Modern Hotel, Great LocationPosted Nov 24, 2015
Myself and my partner stayed at the hotel for 5 nights and we have to say that it is a wonderful hotel lovely clean and moden, the hotel does certainly tick all the boxes for any would be traveller to New York. Great location situated close by to Times Square,Central Park and the Empire State. All the staff that we encountered were spot on and the restaurant is fantastic as well. In all recommend to anyone looking for a great place to stay in New York.
for Everyoneby A verified traveler from L
Great located hotelPosted Nov 24, 2015
I booked this hotel as we've stayed in Sofitel hotels all over the world and it seems that you can't go wrong here. The midtown location of this hotel is great. So close to many sites and very accessible by foot, cab or subway. The staff were very friendly and helpful. The rooms are spacious enough and very comfortable and clean. Excellent views from the rooms too. I would recommend any Sofitel hotel in the world and this one is no exception.