Ratings based on 484 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area, CA

Quiet hotel close to museums and Central Park.

Posted Aug 23, 2015
Pros: We liked the location, the quiet, and the helpful staff.
Cons: I wish we had a way to make coffee in our room.
Location: This hotel is just a few blocks from the Metropolitan Museum and Central Park. It was easy to go catch the train to other parts of the city.
We had three restful nights here and the staff was friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2015
It had a bad start as we were relocated to another hotel for one night, however the hotel paid for it and also reimbursed our first night. Aside from that the service was fine
4 out of 5
Recommended
for Everyone
by A verified traveler from heiloo

Prima hotel voor citytrip

Posted Aug 13, 2015
Pros: De ligging, de ruime suite, het dakterras, het vriendelijke personeel.
Cons: De citytaxes die we bovenop de boeking moesten betalen viel erg tegen: omdat we met 3 kinderen waren hebben we bijna 400 dollar extra moeten betalen.
Location: Ligging is perfect, bij Museummile en Central Park en vlakbij metrohalte
We zijn erg tevreden. Hotel ligt in mooie, chique buurt dichtbij metrostation. Wij hadden de suite, bestaande uit twee ruime kamers met prima badkamer. Safe en badjassen waren aanwezig. In de mezzanine stond hele dag gratis koffie en thee. Vooral het dakterras met uitzicht op Central Park was super: om te ontbijten of om later op de avond nog een wijntje te drinken met zicht op de lichtjes van New York. Super hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel bien placé à proximité de Central Park

Posted Aug 12, 2015
Hotel agréable avec une super terrasse sur le toit. Le personnel est très aimable et parfaitement au service des clients. Quelques petits problèmes techniques (porte coincée ou plomberie) mais sans conséquence. Le quartier est animé avec de nombreux restaurants à proximité. À recommander !
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2015
Room was big and clean. Staff was extremely nice and helpful. Location excellent. Love it!
4 out of 5
Recommended
for Everyone
by A verified traveler from germany

Nice hotel pet friendly

Posted Aug 3, 2015
Great hotel Pet friendly Lot of history Great price for 2 Adult + 3 Kids + dog
4 out of 5
Recommended
for Everyone
by A verified traveler from Stockholm

Bra läge

Posted Jul 30, 2015
Stannade 4 nätter i slutet på juli. Mycket varmt i NY, skönt med AC på hotellet. Härligt med joggingrunda på morgonen i Central Park som ligger alldeles intill. Vi var 2 vuxna och 3 barn i dubbelrum med 2 queensize sängar och 1 utdragsbar soffa. Man kan köpa mat och äta på takterrassen om man vill spara lite pengar utan att tumma på upplevelsen. Fungerade mycket bra för oss och vi skulle komma tillbaka nästa gång.
3 out of 5
Recommended
for Everyone
by A verified traveler

buona posizione in uooer east side

Posted Jul 27, 2015
Pros: la terrazza al 10 piano e Central Park a due isolati
Cons: gli armadi e gli arredi delle camere in generale
Location: buona posizione in zona tranquilla. bei ristoranti ( tutti abbastanza cari) Central Park (Reservoire) a due blocchi
hotel vecchiotto, lobby triste, bellissima terrazza con vista su Central park. camera piccolissima affacciata su corte interna sempre buia. armadio piccolissimo (fortunatamente è estate e i vestiti sono poco voluminosi) bagno molto bello e interamente rinnovato, grande quasi come la camera..... personale giovane e professionale..
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful location. Staff friendly and helpful.

Posted Jul 13, 2015
Happy to be in walking distance of museums. Near Lex train and Madison Ave busses. Liked the Island restaurant and the Sarabeth as neighbors. Loved having the mezzanine for coffee and reading The NY Times and planning our day. The roof top garden was peaceful and the containers brimming with flowers. View of Central Park from the roof was a pleasure. Look forward to our next stay at Hotel Wales.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Good location

Posted Jul 8, 2015
Staff was very helpful during our stay at this hotel.