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Hyatt Herald Square New York

4.0 star property
Beaux Arts hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Hyatt Herald Square New York

View from property
City view from property
2 bars/lounges, rooftop bar
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 195 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Shower, free toiletries, hair dryer, bathrobes

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (with Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
30 W 31st St, New York, NY, 10001

What's nearby

  • Empire State Building - 4 min walk - 0.3 miles
  • Macy's - 5 min walk - 0.3 miles
  • Times Square - 12 min walk - 0.7 miles
  • Grand Central Terminal - 16 min walk - 0.9 miles
  • Rockefeller Center - 20 min walk - 1.1 miles

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Jongro BBQ - ‬3 min walk
  • ‪Woorijip - ‬4 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Tiger Sugar - ‬2 min walk
  • ‪Osamil - ‬1 min walk

About this property

Hyatt Herald Square New York

Upscale eco-certified hotel near Empire State Building
Located close to Macy's and Grand Central Terminal, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. Be sure to enjoy breakfast and dinner at the two on-site restaurants. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, luggage storage, and a TV in the lobby
  • A 24-hour front desk, smoke-free premises, and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 122 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 40-inch HDTVs with satellite channels
  • Mini fridges, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 150 per stay)
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

Is Hyatt Herald Square New York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay.

How much does it cost to stay at Hyatt Herald Square New York?

As of Apr 18, 2025, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on Apr 20, 2025 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Herald Square New York?

Valet parking is available for USD 85 per day.

What time is check-in at Hyatt Herald Square New York?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Herald Square New York?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Herald Square New York located?

Located in Manhattan, this eco-certified hotel is within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

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Hyatt Herald Square New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tien

Loved the hotel and location, staff was excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

Gina

The Hotel staff were friendly and kind. Location of the hotel is really great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kai Kathryn LaFrances

Great stay, staff were friendly and extremely helpful, the hotel is a prime location for visitors walking distance to many of the major attractions
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Beautiful, clean and very close to main attractions
Stayed 1 night in Feb 2025

10/10 Excellent

Stacey Elaine

Would highly recommend this hotel and I will definitely stay here again. Great location, clean, with great rooftop area & nice, friendly, welcoming staff.
Stayed 4 nights in Mar 2025

8/10 Good

Christine

The staff was great!!
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Friendly staff & Clean!!!
Stayed 1 night in Mar 2025

10/10 Excellent

julie

Would definitely stay here again! Love the rooftop with great view of Empire State Building
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Good location near Penn Station. Staff was very welcoming and accommodating. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Fernanda

Todo excelente!
Stayed 4 nights in Mar 2025

10/10 Excellent

Esther

Loved my stay here. Beautiful layout, modern, great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Good location, walkable to many things and subway lines. Very clean and helpful staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Valerie

Would stay here again, loved the rooftop access!
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Very welcoming staff and it has the most gorgeous rooftop terrace with direct views of the Empire State Building for guests to enjoy. Walk in any direction for amazing shopping and restaurants. We really enjoyed our stay here!
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Enjoyed our stay. Comfortable beds, nice shower, and very friendly front desk staff! We stayed one night, and we were able to walk to many places. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Ugyn

Cleanliness of this Hotel is impressive in Manhattan area.
Stayed 1 night in Mar 2025

10/10 Excellent

Gerardo Dino

We had such a good time!
Stayed 5 nights in Mar 2025

10/10 Excellent

Shenquita Dorea

My 1st time to NYC and definitely will be back!
Stayed 4 nights in Mar 2025

8/10 Good

Angela

Great place to stay in NYC - central and not crazy expensive. Only one elevator was working which is was the 3 stars on property conditions - other than that it was great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ana Patricia

Nice place. Well maintained . Friendly staff.
Stayed 4 nights in Mar 2025

8/10 Good

nigel

Excellent Midtown Manhatten hotel with excellent acces for Broadway, Times Square etc
Stayed 5 nights in Mar 2025

10/10 Excellent

Jesse

good room for price, clean, modern, safe
Stayed 1 night in Feb 2025

10/10 Excellent

Maulik

Everything is perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandra

Clean and nice beds
Stayed 1 night in Mar 2025

10/10 Excellent

Shihshin

The staff was friendly and helpful. We were able to check in even though we arrived earlier than 3 pm—tons to do around the area, including many subway entrances and bus stations.
Stayed 4 nights in Mar 2025