Hyatt Herald Square New York

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Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
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Overview of Hyatt Herald Square New York

Hyatt Herald Square New York

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
30 W 31st St, New York, NY, 10001

Explore the area

  • Popular LocationEmpire State Building5 min walk
  • Popular LocationTimes Square12 min walk
  • Popular LocationBroadway16 min walk
  • AirportNew York, NY (LGA-LaGuardia)13 min drive

Choose dates to view prices

About this area

New York

Hyatt Herald Square New York is located in Midtown, a neighborhood in New York, and is in the city center and near a metro station. Empire State Building is a notable landmark, and travelers looking to shop may want to visit Macy's and Times Square. Check out an event or a game at Madison Square Garden, and consider making time for Chelsea Piers, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and ecotours.

What's nearby

  • 5th Avenue - 1 min walk
  • Empire State Building - 5 min walk
  • Macy's - 6 min walk
  • Times Square - 12 min walk
  • Broadway - 16 min walk

Restaurants

  • Restaurant On Site — 1 min walk
  • Up on 20 — 1 min walk
  • The Harold — 2 min walk
  • Gaonnuri — 3 min walk
  • John Dory Oyster Bar — 3 min walk

Getting around

  • 28 St. Station (Broadway) - 4 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 13 min drive

About this property

Hyatt Herald Square New York

Beaux Arts New York hotel in Midtown, walk to Empire State Building
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. All 122 rooms feature comforts like premium bedding and pillow menus, while conveniences include refrigerators and coffee makers. For a bit of entertainment, Smart TVs come with satellite channels, and guests will also find free WiFi and free local calls. Housekeeping is available on request.
Hyatt Herald Square New York offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75.00 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 12 per person
  • 1 restaurant
  • 2 bars/lounges

Things to do

  • Fitness center

Family friendly

  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - October 2014
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Dogs welcome
Up to 80 lbs

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 22.95 per accommodation, per night. This fee does not apply to children under 5 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 12 per person (approximately)
  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 468 out of 985 reviews
5 - Excellent 48%
Rating 4 - Good. 333 out of 985 reviews
4 - Good 34%
Rating 3 - Okay. 96 out of 985 reviews
3 - Okay 10%
Rating 2 - Poor. 50 out of 985 reviews
2 - Poor 5%
Rating 1 - Terrible. 38 out of 985 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Location excellent.
Stayed 4 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Generally very good, but housekeeping always came when I was in the room in the afternoon and not in the morning when I was out, which what I have always experienced at other hotels.
Stayed 3 nights in Oct 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the bartender!!
Stayed 3 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, breakfast was pretty expensive, no refrigerator, very limited tv channels. Desk staff was fantastic!! Very helpful & friendly.
Stayed 6 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations! The front desk staff was very friendly and helpful from the second we stepped into the hotel. The room was very clean and a good size for a NYC hotel room. We could even look up and see the Empire State Building! The rooftop view of the city was incredible. The mattress was very comfortable and the bathroom felt large for a NYC bathroom. I would definitely stay here again!
Stayed 3 nights in Sep 2021