Get an overview of this hotelFamily-friendly New York hotel in Midtown West, walk to Macy's


This family-friendly New York hotel is located in the entertainment district, within a 10-minute walk of Manhattan Mall, Macy's, and Empire State Building. Times Square and Madison Square Garden are also within 15 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a rooftop terrace, and a 24-hour business center are onsite.

Room Amenities

All 122 rooms offer comforts like premium bedding and pillow menus, plus free WiFi and LCD TVs with cable channels. Guests will also find WiFi, room service, and coffee makers.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and limo/town car service.

A computer station is located on site and high-speed wireless Internet access is complimentary. This Beaux Arts hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Hyatt Herald Square New York is a smoke-free property.

  • 24-hour business center 
  • 24-hour fitness facilities 
  • 24-hour front desk 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 20 
  • Restaurant 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Television in lobby 
  • Total number of rooms - 122 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Year Built 2011 


Available in all rooms: Free WiFi , Wireless internet access ( 14.95 USD per day )

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Free local calls 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • LCD TV 
  • Pay movies 
  • Phone 
  • Pillow menu 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Refrigerator (on request) 
  • Room service (limited hours) 
  • Shower only 
  • WiFi (surcharge) 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

The Den - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Up on 20 Rooftop Bar - This rooftop bar specializes in American cuisine and serves light fare only.

Espresso Bar - This café specializes in American cuisine and serves light fare only.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 30 per day
  • Valet parking fee: USD 70.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?