Hyatt House New York/Chelsea

Photo gallery for Hyatt House New York/Chelsea

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In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Hyatt House New York/Chelsea

Hyatt House New York/Chelsea

3.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
815 Ave of the Americas, New York, NY, 10001

Explore the area

  • Popular LocationEmpire State Building7 min walk
  • Popular LocationTimes Square14 min walk
  • Popular LocationBroadway17 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)21 min drive

Choose dates to view prices

About this area

New York

Hyatt House New York/Chelsea is located in Manhattan, a neighborhood in New York, and is near a metro station. Empire State Building and Times Square are notable landmarks, and travelers looking to shop may want to visit Macy's. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn.

What's nearby

  • 5th Avenue - 3 min walk
  • Empire State Building - 7 min walk
  • Macy's - 7 min walk
  • Times Square - 14 min walk
  • Broadway - 17 min walk

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 21 min drive

Restaurants

  • H Bar — 1 min walk
  • Oscar Wilde — 2 min walk
  • Koffeecake Corner — 2 min walk
  • The NoMad — 3 min walk
  • Hanamizuki — 3 min walk

About this property

Hyatt House New York/Chelsea

3.5-star business-friendly hotel near 5th Avenue
A short walk from Empire State Building and Madison Square Garden, Hyatt House New York/Chelsea provides free to-go breakfast, a free grocery shopping service, and a rooftop terrace. Be sure to enjoy a meal at H Bar, the onsite restaurant. Free in-room WiFi is available to all guests, along with a coffee shop/café and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Valet parking (surcharge), a 24-hour front desk, and tour/ticket assistance
  • Wedding services, luggage storage, and a front desk safe
  • Concierge services, smoke-free premises, and free newspapers
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guestrooms at Hyatt House New York/Chelsea include perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Guest reviews speak positively of the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Free grocery shopping service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 68 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 364 out of 634 reviews
5 - Excellent 57%
Rating 4 - Good. 197 out of 634 reviews
4 - Good 31%
Rating 3 - Okay. 36 out of 634 reviews
3 - Okay 6%
Rating 2 - Poor. 18 out of 634 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 634 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean hotel, beautiful terrace with an amazing view.
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2021

5/5 Excellent

Stayed 2 nights in Sep 2021

1/5 Terrible

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Sep 2021

4/5 Good

Stayed 1 night in Aug 2021