Ratings based on 1,421 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Aug 30, 2015
Loved the hotel. Decent size rooms and great view. Employees were very nice. Would stay there again for sure!!
Comment from EPC
Aug 30, 2015 by Olimpia, EPC
Thank you for choosing us as your home away from home! We are so glad you've enjoyed your time here, please do visit us again! Team Ink48
1 out of 5
by A verified traveler from Los Angeles, CA

Worst Experience, Worst Stay.

Posted Aug 28, 2015
Pros: The only positive thing to notice are the porters.
Cons: Commitment, customer service, communications amongst staff members, qualified and well rounded management team.
Location: Ink48 is located in automobile central, there is absolutely nothing nearby other than that you need to walk some distance to get to the city.
My stay with Ink48 Hotel has been by far the most dissatisfying and antagonizing hotel experience with little to be done accommodations met to satisfy my Kimpton Hotel needs. Having the hotel move us to three different rooms during our entire stay, we had no room to unpack other than continuously wait until they had rooms available to meet our needs. Rooms smelled of sulfur during the evenings and promised rooms on the top floors were not met. The hotel manager did very little to fix our concerns other than send us cheap bottles of wine which we sent back. The hotel had informed us that since we booked through your services, they have little power to refunding us for our stay. With that said, I will never recommend Ink48 Hotel to any future visitors.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

AMAZING hotel! Cant wait to stay there again!

Posted Aug 15, 2015
Loved everything about this hotel, the location, decor, complimentary wine hour, the view and the convenience of an awesome rooftop lounge with wapectacular view and drinks (though a bit overcrowded is my only complaint). But this hotel is definitely my new go-to whenever I'm the in The city, can't beat the price either!
Comment from EPC
Aug 30, 2015 by Olimpia, EPC
Hello there, Thank you for your fantastic review! We are so glad to see you've enjoyed our wine hour! Please do come back and see us again! Team Ink48
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Posted Aug 12, 2015
Rooftop lounge had AMAZING views of the skyline. The neighborhood was quaint and quiet and a fee blocks off the beaten path. Great food and pubs nearby. We'll be back!
Comment from EPC
Aug 30, 2015 by Olimpia, EPC
Hello there, The rooftop is rated top 10 of the world, you've got some great taste there! Please do come back and see us again!
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Great Location - Nice looking rooms

Posted Aug 10, 2015
Pros: Location
Cons: Better quality towels
Location: Everything
Was excellent Yes!
Comment from EPC
Aug 30, 2015 by Olimpia, EPC
Wow, thank you so much! We hope to see you again! Team Ink48
3 out of 5
by A verified traveler

Posted Aug 7, 2015
Nice hotel; terrible guest services department. Totally unhelpful.
Comment from EPC
Sep 2, 2015 by Olimpia, EPC
Thank you for sharing your feedback with us, your comments will help us achieve continuous improvement.
4 out of 5
Recommended
for Everyone
by A verified traveler from washington, dc

Rooftop Bar highlight! Nice staff too!!

Posted Aug 3, 2015
I chose ink48 this time for a one night stay with a trip to the theatre, within walking distance of the hotel. I was not disappointed and it was very convenient. I would say it deserves its 4 star rating but the room itself could have been nicer. Size able with a comfortable bed, the bathroom has nonexistent vanity space--with 3 women, a problem! Also, while it was generally clean, it did not feel as clean as other 4 star hotels and the sliding door to the bathroom was in need of repair. For the pluses--location close to theatre yes, but the rooftop bar, called the Press Lounge, was spectacular! We went up there for a drink before the theatre and it was the nicest evening of the summer. Gorgeous views of the Hudson and cityscape of midtown under bright blue clear skies. I would have stayed longer had it not been for the theatre tickets!! Also, the staff was extremely friendly and welcoming we felt wanted! The downstairs is also funky and inviting. Make the rooms over and I would choose this for other trips as well. Would choose again for a one or two night stay that involves a show!
Comment from EPC
Aug 30, 2015 by Olimpia, EPC
Hello there, Thank you for sharing your feedback with us! We are glad to see that you've had a fun time up at our Rooftop Lounge, it is rated top 10 of the world! The views are absolutely breathtaking! Please do come back and see us again!
3 out of 5
by A verified traveler from new jersey

Don't go for the rooftop lounge

Posted Jul 26, 2015
Pros: Cleanliness, hosted wine hour.
Cons: Guests need to know that they may not have full access to amenities, such as the rooftop lounge.
Location: Intrepid right around the corner, Times Square about a mile away, breakfast diners and a food court a block away along with a decent Irish Pub.
We love kimptons and try to stay in them whenever possible. We chose ink48 for our recent trip to NYC because we wanted to experience the rooftop lounge at sunset and in the morning. Upon arrival, we were advised that the rooftop was not available due to a private party. Disappointed, we decided to go the next morning and were again told it was not available due to another private party. We were offered no compensation except a heartfelt "sorry" from the manager. I would advise any would-be visitors to be aware that if you're looking for that rooftop experience, it's not guaranteed. We were told we should have "checked our website" before booking, but there was no post to that effect, and also that the morning booking had been last minute anyway. Plus, the room was non-refundable at the time we booked. Our room was immaculate and very spacious; however, the bed is low like a futon and pretty soft, so if you have any trouble getting out of a low seat, this is not for you. Also, one of our sinks was cracked and the soaking tub wouldn't drain. We were told the engineer would have to fix it, but we didn't want the engineer fixing the tub in our room at 10:00 pm, so we just left it full. We did pay extra for the city view which turned out to be a huge Comfort Inn sign across the street.
1 out of 5
by A verified traveler

Warming! No sky view lounge

Posted Jul 26, 2015
Warning! this hotel does not have access to the press lounge. The press lounge with the roof top deck is the main reason we decided to stay here. After we arrived we were told the lounge was closed for a private function and that the lounge is not affiliated with the hotel. When we complained that all the advertising for ink48 shows the lounge and it's mentioned as an amenity the staff ignored our complaint and basically told us it was our tough luck.
4 out of 5
Recommended
for Everyone
by A verified traveler from Monaco

bonne situation

Posted Jul 20, 2015
Pros: la vue , le confort , l'accueil du personnel du front office
Cons: l'accueil au roof top , les petits déjeuners (chers pour ce qui est proposé)
Location: peu de distractions dans le quartier , il faut marcher un peu (2 blocs ) pour que la vie s'anime.
Situé à 10 mn à pied de Time Square ou d'une station de métro , magnifique vue sur manhattan , personnel accueillant mais qui ne sait pas réduire le débit de parole quand on est étranger. Chambre et literie confortable , mini bar très bien garni ! l'accès au bar sur le toit est autorisé à partir de 17h , n'oubliez pas votre carte bleue on ne peut pas payer avec sa note d'hotel , mais la vue est superbe. un petit bémol quant à l'accueil au roof top : mesdemoiselles les serveuses souriez...... vous aurez plus de tips.