Ratings based on 2,910 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Rick

Posted May 1, 2016 on Hotels
VSatisfied
5 out of 5
by A verified traveler

My clients loved everything about the hotel!

Posted Apr 30, 2016
My clients, all women who are very picky loved your hotel. Thanks for making me look good!
5 out of 5
by JULIANA from Mexico

Genial

Posted Apr 30, 2016 on Hotels
Todo increíble Limpieza calidad servicio y ubicación perfecta
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 28, 2016 on Hotels
5 out of 5
by A verified traveler from Minneapolis, MN

Comfortable

Posted Apr 22, 2016 on Orbitz
Pros: The quickness of the elevators
Cons: Doorman that acknowledge you when coming and going from the hotel
Location: The hotel is a couple blocks off of Times Square and near several theaters.
I enjoy staying at this hotel with the exception of the horrible stench that greets you the minute you step outside the front doors. The rooms are comfortable (especially after you set the thermostat to your liking). The elevators are clean and fast.
5 out of 5
by Ricardo

This traveler left a rating score only Posted Apr 20, 2016 on Hotels
3 out of 5
by A verified traveler from chicago

Clogged bathtub drain

Posted Apr 20, 2016
Bathtub drain was clogged upon arrival. I asked the front desk staff to fix it twice but nothing happened. I had to take a shower with the drain clogged for 3 days. Uncomfortable & unpleasant.
1 out of 5
by A verified traveler from toronto

Don't ask for help!!!

Posted Apr 18, 2016
The simplest things were the hardest to achieve!! From the start internet was not working and during the entire stay the staff at the hotel did not and could not deal with the issue other than tell us to call the 1-800 number to talk to their help desk!! For the entire stay no effort was made to resolve the matter. Much more bad experiences to mention but to sum it up.........stay away it's absolutely not worth the money spent even if it's for free.
5 out of 5
by Edward from Hawaii

Great Hotel

Posted Apr 14, 2016 on Hotels
Great Value and location.
4 out of 5
by Dalia from Albuquerque

Nice hotel great location.

Posted Apr 14, 2016 on Hotels
The hotel is very nice! Good size double room for New York City. The view was great and the location was super!!! Two minutes to Times Square and walking distance to everything. There was only two things I didn't like, wifi is only in the lobby and try have no room to sit in the lobby and when I decided to pay for it in the room I had to pay for each device in the room 14$ a day. In This day and age that's ridiculous. The coffee maker in one of our rooms did not work however I didn't ask for a replacement due to lack of time. I think they would have changed it if I said something. And the shower door was making an awful Noise in the kids room. Would defined recommend this hotel to anyone.