Standard Room, 1 Queen Bed, Jetted Tub | Desk, blackout drapes, free WiFi, bed sheets
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Reviews of Jets Motor Inn

2 out of 5
Jets Motor Inn
13906 Queens Blvd, Jamaica, NY

Reviews

4.8
Rating 10 - Excellent. 23 out of 251 reviews" "
Rating 8 - Good. 41 out of 251 reviews" "
Rating 6 - Okay. 43 out of 251 reviews" "
Rating 4 - Poor. 46 out of 251 reviews" "
Rating 2 - Terrible. 98 out of 251 reviews" "

5.2/10

Cleanliness

5.2/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

KA MAINUL

Disliked: Staff & service, property conditions & facilities
Property condition is not good enough. Not clean enough. But room is ok for night Should have microwave facility at room
Stayed 1 night in Apr 2024

4/10 Poor

andrea

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only when u enter the lobby it was clean cost too much for the dirty room bathroom dirty lights broken floor dirty
Stayed 1 night in Apr 2024

4/10 Poor

Joanna

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
An interesting place for sure. If you just need a bed near the airport this works. Bring flip flops as I would not go barefoot in here. It was nice and quiet, and the woman/young man at the front desk were very kind. However, this is a pretty filthy place that may scare some people who aren't used to queens.
Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and quiet. Good energy around the building with staff and other guests
Stayed 4 nights in Feb 2024

8/10 Good

Patrick

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Hanuman

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Tanjia

Liked: Cleanliness, staff & service
Stayed 9 nights in Nov 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where da A.C @?
Only comment I would like to voice is regarding the air conditioner. I wanted to use the ac... Did not see one in room 111. Had to open the window and move the curtains .... But was uncomfortable thinking people from the streets can peeksy inside. Did not see no mini fridge either.
Stayed 1 night in Nov 2023

2/10 Terrible

Sheliza

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels had stains on it no Air Conditioner staff was rude room smell like smoke
Stayed 1 night in Nov 2023

6/10 Okay

Kenneth

Traveled with family
Disliked: Cleanliness, amenities
They did not answer their phone, which made it difficult to get in contact. The bed was comfortable and the people friendly. Good enough for an inexpensive night or two.
Stayed 1 night in Oct 2023

2/10 Terrible

Jacqueline

Do not stay here
Stayed 1 night in Jul 2023

8/10 Good

Takisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Lindon

Stayed 1 night in Apr 2023

10/10 Excellent

Lindon

Stayed 1 night in Apr 2023

8/10 Good

Sherlock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't have any air conditioner
Stayed 1 night in Apr 2023

2/10 Terrible

Suzette

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t recommend this place to anyone my partner and I work up to bitting of bed bugs out skin looked terrible

6/10 Okay

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

John

Stayed 2 nights in May 2022

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Shietah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

Luz

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Smelled really bad.
Stayed 2 nights in Oct 2021

2/10 Terrible

Chelsie

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude service. We were told that we didn’t have a room there because our name wasn’t on list printed from the morning. Took 30 minutes and 3 calls for us to get the room we booked.
Stayed 1 night in Sep 2021

6/10 Okay

Jessica

Disliked: Staff & service
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting room, totally filthy, gross bathroom, zero a/c, broken wifi, rude & moody staff, definitely mostly used by crack hookers, didn't sleep whatsoever & busted out the door in the dark 5am the morning after, disgusted & out $157. Gross, totally gross.
Stayed 1 night in Jun 2021

6/10 Okay

Geraldine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was pleasant an the service was just fine.
Stayed 1 night in Mar 2021

8/10 Good

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jets hotel
OVERALL THE STAY WAS PLEASANT Customer service great Calm atmosphere I was a frequent customer in my teens & 20's 😁 as well.
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2021

2/10 Terrible

Orville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service, I accidentally booked this hotel twice and didn’t even get refunded for it
Stayed 1 night in Aug 2020
Response from Nick M on Sep 30, 2020
I'm sorry your say at jets motor inn was not as you expected, we are making changes everyday so our values guest can have a comfortable and pleasant stay. We hope you can give us another change in the near future so you can notice the changes we have made.

6/10 Okay

Verified traveler

Disliked: Room comfort
Is it really worth it?
Stayed for one night and was glad that it was just for one night. The room was okay but only 1 sheet on the bed with a piece of a blanket. We kept getting up because it felt like we were getting bitten. I wanted to say that this is a nice little hideaway but unfortunately I can't tell that lie with a straight face.
Stayed 1 night in Jul 2020

6/10 Okay

Breana

Stayed 1 night in Jun 2020
Response from Nick on Jun 18, 2020
Thank you appreciate your feedback

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Nick on Jun 18, 2020
Thank you for your feedback

8/10 Good

T

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Can't control the heat in the room, no hangers to hang clothes in the closet.
Stayed 1 night in May 2020
Response from Nick on Jun 18, 2020
Thank you for your feedback

8/10 Good

Tracy

Stayed 1 night in May 2020
Response from Nick on Jun 18, 2020
Thank you for your feedback.

4/10 Poor

Tracy

Stayed 1 night in Apr 2020
Response from Nick on Jun 18, 2020
Thank you for your feedback.

4/10 Poor

Verified traveler

Stayed 1 night in Jan 2020
Response from Management on Jan 23, 2020
Thank you for your feedback we appreciate your business.

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Nick on Jan 13, 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Staff & service
Couldn't control room temp. not even a lamp on the table just one light in the room bathroom was the nicest part of the room. towels had stains on them
Stayed 1 night in Dec 2019
Response from Nick on Jan 13, 2020
Thank you for your comments concerning your stay with us we will be addressing your concerns with our staff and find a solution to resolve these issues. We hope you can give us another chance to provide you with a better experience.

6/10 Okay

Danielle

Disliked: Cleanliness, property conditions & facilities, room comfort
It’s crazy because they woke us
Stayed 1 night in Dec 2019
Response from Nick on Jan 13, 2020
Thank you for your feedback.

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Nick on Jan 13, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Marx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Nick on Jan 13, 2020
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019
Response from Nick on Jan 13, 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Keima, Jamaica Queens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay I would stay there again soon
Stayed 1 night in Dec 2019
Response from Nick on Jan 13, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Farmer, Massachusetts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with great view (I was in the penthouse) Also being a smoking room it was extremely satisfying.
Stayed 2 nights in Nov 2019
Response from Nick on Jan 13, 2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Dorothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want my money back! The front desk man was terrible and uncivilized. He grunted when I greeted him. He interrupted me as I was telling him my name for the reservation he had food stains on him shirt he was disgusting to look at. That experience was the start of the horror. I tried to explain to him I did not have my ID. He began to yell at me and said it is our policy for you to have ID. I watched spit leave him mouth and hit his window of protection while he was yelling at me. I contacted Hotels.com. He refused to answer the phone when Hotels.com called. Then he hung up on the representative when he did answer. They stole $190.40 from me and I did not even check-in I booked online from Hotels.com. The website did not mention any type of policy that fool was yelling about. When I arrived I tried to explained to the uncivilized ape man behind the glass window that I did NOT have my ID because I lost it. I did not check in, I lost my driver’s license. I gave the front desk three different all with my name and dob and he still denied me. I drive 6 hrs just for me to sleep in my car. I will never step foot in this establishment. Hotels.com! How pitiful and hungry for money this company is? How could you subject your customers to this form of our right thievery without any protection? Pitiful and disgusting I will never give hotels.com my business again!!! Shame on you Hotels.com for even having Jet Motors Inn on your selection of hotels. Customers feed the company! I want my $
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019