Ratings based on 830 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautfiul rennovation!

Posted Apr 22, 2017
The only (and this is minor) complaint is that housekeeping didn't replace glasses and towels in bathroom that were romoved. Clearly, this was an oversite as everthing was SUBPERB. Truly, I'm sure I could have called and had it fixed quickly but was not in the mood to fool with it. However, it was truly a pleasure. The staff from soup to nuts was exceptional and it really is beautifully rennovated. CANNOT beat the location and the asset of having St. Ambroeus cafe there now is AWESOME!
Comment from Hotel Management
May 8, 2017 by Loews Regency , Hotel Management
Dear Kitty, Thank you for your feedback. Delighted to hear you had an enjoyable time. Looking forward in seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in a lovely part of Manhattan.

Posted Apr 19, 2017
Very pleasant neighborhood, close to shopping and nice restaurants
Comment from Hotel Management
May 8, 2017 by Loews Regency , Hotel Management
Thank you for your feedback. Glad to hear you were able to enjoy your stay. Looking forward in seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Great hotel

Posted Apr 18, 2017
Pros: Rooms are spacious; bed is really comfortable; curtains make the room dark; staff is very helpful. Free coffee in the morning.
Location: Central Park, close to two subway stops, lots of restaurants, shopping on Lexington
The Loew's Park Ave is a beautiful hotel with staff who are friendly and helpful. It's located at 61st and Park, so it's a quiet neighborhood, and very safe to be out and about at night in this area. We walked 20 blocks north to go to a restaurant with no issues at 9 pm. I can't say that about other parts of the City! The rooms are palatial, by NY standards, and the bed was SO comfortable. There is complimentary tea and coffee in the morning at the bar. The restaurant is pricy, but there are lots of options nearby. I so appreciated that there were two subway stops close by - one 2 blocks to the north and one 2 blocks to the south on Lexington, both serving different lines. It made getting around town very effortless. Plus a walk on Park Ave in either direction (north or south) is a real treat. The hotel is only a few blocks to Central Park, and on Lexington you can find conveniences like a deli, bagel shop, etc.
Comment from Hotel Management
May 8, 2017 by Loews Regency , Hotel Management
Dear Sara, Thank you for your feedback. Great to hear you enjoyed your stay. Looking forward in seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very central. Easy to access everything.

Posted Apr 13, 2017
Great location and easy to navigate the city. The Hotel was very clean and well maintained. Staff was also great.
Comment from Hotel Management
Apr 15, 2017 by Loews Regency Hotel, Hotel Management
Thank you for your feedback. We're glad to hear you were able to navigate very easily. Looking forward in seeing you soon.
5 out of 5
by Matthew

Terrific stay

Posted Apr 1, 2017 on Hotels
Since its renovation, the hotel is wonderful in every way--decor, service, and especially for kids who love Central Park, location
Comment from Hotel Management
Apr 17, 2017
Thank you for your feedback. Delighted you were able to enjoy your stay on your recent visit and loved your accommodation. We're looking forward in seeing you soon. Regards, Loews Regency Hotel
3 out of 5
by Nadia

Posted Mar 20, 2017 on Hotels
Hotel feels outdated, even if it was recently renovated (the bathrooms were not) closets are old, dirty carpet, dirty furnitures.
5 out of 5
by Julie

Loved it - huge room/bed, super clean and chic

Posted Mar 20, 2017 on Hotels
The Loews was not only beautiful, but super accommodating, comfortable and clean for the night we spent in NYC this past weekend. The room was GIANT for a New York hotel and the location was perfect for visiting my friends who live in the upper Manhattan area.
Comment from Hotel Management
Apr 17, 2017
Dear Julie, Thank you for your feedback. Delighted you were able to enjoy your stay on your recent visit and loved your accommodation. We're looking forward in seeing you soon. Regards, Loews Regency Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Luxury Room with 2 Double Beds

Posted Mar 15, 2017 on Orbitz
We has our 13 and 17 year olds with us, small room for the 4 of us, no view if in the odd number rooms. Next time I'd ask for even number room if getting Luxury 2 double room, at least you would have a view of 61 st street, not the back side of other buildings. I would stay again, just ask for even number room
Comment from Hotel Management
Mar 18, 2017 by Loews Regency Hotel , Hotel Management
Thank you for your feedback. We have double-bedded accommodations that have a Parve Ave view including suites. We're looking forward in seeing you in the near future with your family.
5 out of 5
by A verified traveler

Posted Mar 13, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017
Thank you for your feedback. Delighted you were able to enjoy your recent stay. We're looking forward in seeing you soon. Regards, Loews Regency Hotel
5 out of 5
by Robert

Posted Mar 13, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017
Dear Robert, Thank you for your feedback. Delighted you were able to enjoy your stay. We're looking forward in seeing you soon. Regards, Loews Regency Hotel