Ratings based on 831 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Miami, FL

Great UES Location.

Posted Jul 22, 2017
Pros: location and staff were great
Location: shops, galleries, restaurants, central park
Wonderful restaurants, shopping and the park all only steps away.
4 out of 5
Recommended
for Everyone
by A verified traveler from nj

Great location, beautiful clean room

Posted Jul 20, 2017
I had a wonderful stay at the hotel. The room is pretty specious by NYC standards. The room is quiet, clean and came with a balcony!!! The bathroom was a little disappointing for a 5 star hotel (shower curtain? really?) but the bathroom in mirror TV was a nice feature. Robert, the concierge was extremely helpful and had great suggestions. Highly recommend him!
Comment from Hotel Management
Jul 20, 2017 by Loews Regency , Hotel Management
Dear Amelia, Thank you for your review. Great to hear you had a wonderful stay and highly recommend Robert. We're looking forward in seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
The Loews was perfect! We were greeted with a glass of champagne and smiles from the staff. It's located close to shopping and Central Park on the upper East Side. A quick Uber ride to everything else!
Comment from Hotel Management
Jul 19, 2017 by Loews Regency , Hotel Management
Thank you for your feedback. Glad to hear you enjoyed your stay. We're looking forward in seeing you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to central park

Posted Jul 11, 2017
Do not drink in the hotel bar, very expensive. Small measures
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with spacious rooms

Posted Jul 9, 2017
This hotel has been totally renovated and the old Regency charm is gone. I did not like the glitzy tacky decor, but the room was very spacious, clean and comfortable. The bathroom was also good with nice amenities. The only real disappointment was the restaurant. The former restaurant had great breakfasts and the dining room was wonderful and unique. Now it looks euro-trashy and the breakfast is not the same. The service was awful, the food mediocre and the price for breakfast is ridiculous ($25 for two eggs and a generally lousy breakfast). We sat for 30 minutes until I asked a busboy if he could take our order. We had to wait another 15 minutes for coffee. When I used to stay there, I couldn't wait to have breakfast there every morning. Sometimes change is not for the better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Location

Posted Jul 7, 2017
Pros: Friendly staff and location,
Room was very clean and spacious. The staff is very friendly. Location is very convenient to shopping.
Comment from Hotel Management
Jul 19, 2017 by Loews Regency , Hotel Management
Thank you for your feedback. Glad to hear you enjoyed your stay. We're looking forward in seeing you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from P

Convenient location and nice premises.

Posted Jun 29, 2017
Although I am a multimillion mile FF, this is my first time at this Loews. I'll return.
Comment from Hotel Management
Jul 19, 2017 by Loews Regency , Hotel Management
Thank you for your feedback. Glad to hear you enjoyed your stay. We're looking forward in seeing you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from los Angeles

Nice hotel. Posh location. Great restaurant

Posted Jun 23, 2017
Great location. Truly five star property. Restaurant is outstanding. Room is good.
Comment from Hotel Management
Jul 19, 2017 by Loews Regency , Hotel Management
Dear ike, Thank you for your feedback. Great to hear you enjoyed your first visit to Loews. We're looking forward in seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Perfect location

Posted Jun 1, 2017
Booked a grand executive suite which was perfect for my family of four. Hotel staff very friendly and the concierge managed to get us in to serendipity restaurant at short notice.
Comment from Hotel Management
Jun 1, 2017 by Loews Regency Hotel, Hotel Management
Thank you for your feedback. Delighted to hear your family enjoyed your stay. Looking forward in seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel,polite and helpful staff.

Posted May 29, 2017
Very Nice hotel,polite ,friendly and helpful staff.
Comment from Hotel Management
Jun 1, 2017 by Loews Regency , Hotel Management
Thank you for your feedback. We're looking forward in seeing you soon.