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Overview of Lotte New York Palace

Photo gallery

Featured Image
Outdoor Spa Tub
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.6/5 Wonderful
8,077 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Map

What's nearby

Popular LocationRockefeller Center5 min walk
Popular LocationMuseum of Modern Art6 min walk
RestaurantVillard Houses1 min walk
RestaurantMaloney & Porcelli3 min walk
AirportNew York, NY (LGA-LaGuardia)21 min drive

Choose dates to view prices

  • Executive Suite, 1 King Bed, Tower

    Room amenities

    • 655 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Premier Room, 2 Double Beds, View (Skyline)

    4.6/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Premier Room, 1 King Bed, View (Skyline)

    4.8/5 guest room rating

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Studio Suite, 1 King Bed with Sofa bed (Cathedral View)

    4.6/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, 2 Double Beds, Tower

    4.7/5 guest room rating

    Room amenities

    • 465 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Tower

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Double Beds, View (Cathedral View)

    4.8/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, View (Cathedral View)

    4.6/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Corner (Towers Corner)

    5/5 guest room rating

    Room amenities

    • 1206 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Tower

    Room amenities

    • 1066 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Suite, 1 Bedroom

    Room amenities

    • 790 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Signature Suite, 1 Bedroom, Corner

    Room amenities

    • 790 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed, Accessible

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Room, 2 Double Beds, Accessible (Skyline)

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Accessible, View (Cathedral View)

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Accessible, View (Cathedral View)

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Room, 1 King Bed, Accessible

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds, Accessible

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Queen Beds, Accessible, Tower

    Room amenities

    • 465 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed, Accessible, Corner

    Room amenities

    • 405 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Suite, 1 King Bed, Accessible, Corner

    Room amenities

    • 405 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Tower

    Room amenities

    • 465 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed, Accessible, Tower

    Room amenities

    • 655 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Studio, 2 Queen Beds, Tower

    Room amenities

    • 655 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, Accessible, Corner

    Room amenities

    • 1210 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, Corner

    Room amenities

    • 1210 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Family Suite, Multiple Beds

    Room amenities

    • 765 sq ft
    • City view
    • Sleeps 8
    • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds
    More details
  • Family Suite, Multiple Beds

    Room amenities

    • 765 sq ft
    • City view
    • Sleeps 6
    • 1 Double Sofa Bed and 2 King Beds
    More details

About this area

New York

Located in New York's Midtown neighborhood, Lotte New York Palace is in the city center and near a metro station. Times Square and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Our guests love the hotel's location for the sightseeing.

Visit our New York travel guide
Map
Popular Location

What's nearby

  • Rockefeller Center - 5 min walk
  • Museum of Modern Art - 6 min walk
  • Radio City Music Hall - 7 min walk
  • Trump Tower - 8 min walk
  • Grand Central Terminal - 11 min walk

Getting around

  • 51 St. Station - 5 min walk
  • Grand Central - 42 St. Station - 11 min walk
  • New York, NY (LGA-LaGuardia) - 21 min drive

Restaurants

  • Villard — 1 min walk
  • Troubles Trust — 1 min walk
  • Villard Houses - 1 min walk
  • Maloney & Porcelli - 3 min walk
  • La Grenouille - 3 min walk
Questions about this property?Find answers

About this property

Lotte New York Palace

Family-friendly New York hotel in Midtown, walk to 5th Avenue
A full-service spa, a restaurant, and 3 bars/lounges are available at this smoke-free hotel. Additionally, a health club, a coffee shop/café, and a steam room are onsite. All 909 rooms feature thoughtful touches like bathrobes and slippers, along with WiFi and 24-hour room service. Guests will also find wired Internet, plasma TVs, and minibars.
Lotte New York Palace offers 909 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Plasma televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a health club, a steam room, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Property amenities

Internet

Available in all rooms: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)

Parking and transportation

Valet parking: USD 85 per night
Limo/town car service

Food and drink

Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 24-100 per person
1 restaurant and 1 coffee shop/café
3 bars/lounges
24-hour room service
Coffee/tea in common area(s)

Things to do

Fitness center
Free bicycle rentals
Full-service spa
Shopping
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free cribs/infant beds
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
German
Italian
Spanish

Business services

Business center
Meeting rooms
Conference center

Outdoors

Garden

Spa

Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Hypo-allergenic bedding
Linens
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

Cable/satellite channels
Pay movies
Plasma TV
Premium channels

Food and drink

Minibar

More

Connecting rooms available
Desk
Free newspapers (weekdays)
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service

Policies

Check-in

Check-in from 3 PM - 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Renovations and closures

This property is closed from 6 April 2020 to 31 May 2020 (dates subject to change).

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per day
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 24 and USD 100 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 15.99 per stay (rates may vary)
  • Valet parking fee: USD 85 per night
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York

Frequently asked questions

Can I cancel my reservation for free at Lotte New York Palace and receive a full refund?
Yes, Lotte New York Palace offers free cancellation on select room rates, because flexibility matters! Please refer to Lotte New York Palace cancellation policy on our site for more details about any exclusions or requirements.
Is Lotte New York Palace pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.
How much is parking at this hotel?
Valet parking is available for USD 85 per night.
What time is check-in at this hotel?
Check-in is from 3 PM–2 AM. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
This family-friendly New York hotel is located in the entertainment district, within a 10-minute walk of 5th Avenue and Rockefeller Center. Central Park and Grand Central Terminal are also within 15 minutes. 51 St. Station is only a 5-minute walk and Lexington Av.-53 St. Station is 7 minutes.

Guest reviews

4.6
Wonderful
5 - Excellent
5,642
4 - Good
1,766
3 - Okay
417
2 - Mediocre
157
1 - Poor
95
4.7
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel in a great location. Room was spacious and had an excellent view of the city.

Stayed 1 night in Jun 2018

1/5

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We found this hotel after the initial one we booked was dreadful. I can honestly say that we are SO pleased we did and The Palace is officially ’Our NYC Hotel’! I can’t sing it’s praises highly enough. The bars are beautiful. The staff are helpful, kind and attentive. The rooms are GREAT. It’s definitely worth getting the Cathedral view as WHAT a view!!! AND it’s close to everything! We’ll be back!

    Stayed 3 nights in Mar 2020