Ratings based on 5,040 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from ny

Convenient for one night stay

Posted Aug 27, 2015
Good room, comfortable and large space - got the 410 square feet room. The surroundings were quite loud and the fire department kept ringing but other than that, was a nice room
3 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool

Friendly staff, but rooms need updating.

Posted Aug 26, 2015
Location was great for tourists. Bathroom was tiny.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Manhattan Hotel: Fantastic Staff in Great Location

Posted Aug 24, 2015
Pros: The Staff was fabulous. The room was very spacious. A 1 bedroom, 1 1/2 bath suite had ample space for our family with 2 large closets and a kitchen
Cons: From the South we love ample AC. Record heat in NYC seemed too much for one of our AC's to handle, but the other ac carried the load just fine.
Location: Very near Times Square & Fashion District, walk to Chelsea. Subway entrance near, and Zoilo can hail a cab quickly. Friedman's Cafe is awesome!
We traveled to NYC for college visits and found this hotel to be centrally located with a great rate for a one bedroom suite for us and our two teenagers. The highlights of this hotel for us was the spaciousness of the room, but mostly, "The Staff". Zoilo, the doorman, was warm and welcoming and always attentive to everyone's needs. We felt we were seeing a good friend every time we returned to, or left the hotel. Matthew attended to our bags upon arrival and what a sweet guy he is. He always offered a smile and hello when we ran into him. Lily, Elvira, and several others were VERY helpful at the front desk. They immediately offered a roll away bed to allow my daughter and son their own space. They gave great recommendations for restaurants and were available for any questions or issues that arose.
5 out of 5
Recommended
for Everyone
by A verified traveler from Caesarea

I always enjoy at Alfinia

Posted Aug 22, 2015
Pros: Location, rooms, settings
Cons: nothing i can thing of
Location: just out of train station
I always prefer trains on taxis in large cities. I like the hectic feeling the punctuation and obviously the cost. I tend to take hotels in NY, Tokyo and London that are just out of train stations. I rather pay more for hotel than taxis However many of these hotels and many of the train station environments are more noisy and tedious and it is harder to find a high level hotels near station and Alfinia is an example of location and fancy.
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta, ga

Posted Aug 19, 2015
hotel staff are amazing. close to everything you wsnt to see in new york.
3 out of 5
by A verified traveler

Mi aspettavo di più

Posted Aug 19, 2015
Pros: Non male la posizione
Cons: L'hotel dovrebbe tenere conto delle prenotazioni e del numero delle persone che vi devono soggiornare
Location: La posizione dell'Hotel è vicina alla metropolitana e a circa 15 minuti da Times Square
Ho prenotato una camera all'Hotel Affinia Manhattan NYC dal 10 al 17 agosto 2015 per un soggiorno a New York con la mia famiglia (2 adulti e 2 ragazzi ). Siamo arrivati da Miami verso le 22,30 un po' stanchi e ci hanno consegnato una camera con un unico letto matrimoniale! Ho chiesto dove avrebbero dormito i ragazzi di 12 e 14 anni, non neonati. Ci hanno subito riferito che non era disponibile per loro un divano letto, come previsto, e che ci avrebbero portato un unico letto da 1 piazza . Visto che non arrivava, mio marito ha dovuto sollecitare presso la reception. Quella era a tutti gli effetti una matrimoniale non una camera per 4 persone, quindi l'aggiunta di un letto rendeva molto angusti gli spazi disponibili. Il letto matrimoniale era ampio, in stile americano, ma il letto da una piazza con le molle non era certo all'altezza dell'hotel. Ho accettato la sistemazione perchè quella sera ero veramente stanca, ma certamente non mi ritengo soddisfatta.
2 out of 5
by A verified traveler from rimouski

Un 4 1/2

Posted Aug 18, 2015
Pros: Les deux salles de bains mais les portes ne ferment pas .
Cons: le service , les chambre , le confort , notre porte de chambre et presque arrachée .
Location: Bien situé
Nous avons réserver une suite avec 1 chambre 2 lits et un divan lit , très décevant il n'avait pas de draps pour le divan lit et que dire de celui-ci oufff vraiment incorfortable `ca ne valait pas le prix de 460$ plus 130$ pour le stationnement pour une nuit et que dire du valet à l'arrivé aucun sourire (ils ne sont pas tous pareil ils en avaient des gentils ) Donc jamais nous allons retourner à cet hôtel.
3 out of 5
by A verified traveler from florida

Posted Aug 17, 2015
The room was very average and dark the windows were from the 80's and the insulation was terrible.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Great location

Posted Aug 16, 2015
It was close to Time Square about 6-7 minute walk so far enough away from the noise at night yet on the edge of all amenities train station, bus station etc. Every thing we wanted was within walking distance. The only disappointment with the hotel was wifi - they were charging $14.99 daily which was ridiculous! Also they had laptops in the lobby so you could check into your return flights but charged almost $12 for approximately 3 minutes of use - very disappointed by this - otherwise hotel was brilliant!
2 out of 5
by A verified traveler from UK

Not a great three days in New York.....

Posted Aug 16, 2015
This was a disappointing stay in New York. Check-in and the room we were initially assigned were absolutely fine except that when we tried to go out we could not get out of the room because the door handle was broken. Despite repeated reassurance that someone was on their way to let us out, it over 30 minutes before anyone came to rescue us. We were then moved to another room which was not nearly as nice and were then moved again to a third room the following day which was also not as nice as the first room - very noisy and terrible beds. While the staff were all very nice and apologetic, no one really cared and there was no real effort to make the situation better other than giving us complimentary Wi-Fi. I spent a remarkably long time queuing to talk to the front desk and despite repeated assurance that the duty manager would call me, the manager made no effort to do so. On check out I discovered that I could have saved myself $60 if I had parked my car myself, an option not offered when I checked in. Overall, pretty disappointing.