Ratings based on 10,194 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from alexandria, Etats-Unis d'Amérique

Soaking up Broadway

Posted Dec 2, 2016
Leisure visit to New York City. Met some friends for show and shopping.. Could not have picked a better location, we were able to walk everywhere Milenium Broadway was the perfect location. also some of the top floors have a great view of Broadway.
5 out of 5
by A verified traveler

Posted Dec 2, 2016
This hotel is ideal as its situated right on Times Square and is close to the best shopping areas. We found the service was of the best we've had in New York.
4 out of 5
by A verified traveler from US

Nice location in NYC

Posted Dec 1, 2016
Pros: Location and two double-bed rooms are nice.
Cons: I had to wait to check in as only one person was working the check-in desk at the peak time to check in.
Location: Time Square right down the street. Subways stops nearby.
This was a nice, centrally-located hotel in NYC. It was pretty close to the crowds of Time Square on 7th Avenue. It is within walking distance of so many NYC attractions, and close to subway stops also. I would recommend this hotel.
4 out of 5
by A verified traveler from g

Close to Times Square

Posted Dec 1, 2016
Pleasant stay but no amenities and long waits at their elevators.
4 out of 5
by A verified traveler from Potomac, MD

Nice hotel close to everything

Posted Nov 30, 2016
Pros: Excellent location! Friendly staff and extremely convenient for everything.
Cons: A bit too noisy during night.
Excellent location, friendly staff, easy check-in and -out , good house-keeping, good value.
4 out of 5
by A verified traveler from Richmond, VA

Great location

Posted Nov 30, 2016
Pros: Staff, service
Cons: Food in the restaurant.
Location: Theater, restaurants, shopping...all the NYC tourist things...
The location is great, but the staff is truly outstanding: helpful, friendly, polite and welcoming. The hotel is a little worn, but definitely a great place to stay. Restaurant was disappointing. We had breakfast there and would never do so again. One other minus: no coffee maker in the room But I would stay here again...
3 out of 5
by A verified traveler from US

Good location

Posted Nov 29, 2016
Old, wall paper coming off. Poor lighting in bathroom. Nothing special. Hotel breakfast was expensive and not great. Extra for paper and Internet. Centally located to everything we wanted to see and do.
Comment from Hotel Management
Nov 29, 2016 by Guest Relations Manager, Hotel Management
We apologize for the inconveniences you have experienced Rita. The hotel is set to undergo several changes and we hope to see you back again so you may experience them all.
4 out of 5
by A verified traveler

Excellent location

Posted Nov 29, 2016
This hotel is located perfect, access to everywhere. Rooms are spacious
Comment from Hotel Management
Nov 29, 2016 by Guest Relations Manager, Hotel Management
Thank you for sharing your feedback! We hope to see you again soon.
5 out of 5
by A verified traveler from US

Great location. Staff was pleasant.

Posted Nov 28, 2016
Pros: Loved the comforters!
Cons: Drawers of the desk/dresser would not stay closed (room 1707). I let them know.
Location: Midtown. Totally accessible for the heart of NY.
I was pleased that they held the room for a very late arrival. I was treated with courtesy upon arrival and throughout our stay. Facilities were clean.
Comment from Hotel Management
Nov 29, 2016 by Guest Relations Manager, Hotel Management
We are thrilled you enjoyed your stay here with us. Thank you for sharing your comments, we have notified our engineering team of the defects within your room. Please accept our apologies for this inconvenience. We hope to see you again soon.
3 out of 5
by A verified traveler from US

Posted Nov 27, 2016
Pros: The location And friendly staff
Cons: The bed linen. The linen was worn and not the quality one would expect in the caliber of hotel. The comforter was thin and pillows uncomfortable.
Location: The location was excellent. Close to many restaurants and shopping stores. Right in the middle of everything.
The hotel was in a great location. Close to everything and within walking distance to many attractions. The staff was friendly and very helpful. They were willing to recommend restaurants and give directions as needed. The room itself was less than desired. Housekeeping forgot to clean the room one night we were there and the bathroom required maintenance. The hotel also uses led lighting in their lamps. The only disadvantage is the lamps flicker because of the type of bulb used. You must place the lamp on high to stop the flicker. The low setting is annoying. my visit took place at The winter and the linen on the bed was not suitable for the season. The comforter was very thin and the pillows were unsatisfactory while ch caused for an uncomfortable nights rest. We didn't spend a lot of time in the hotel, but just disappointed in the bed linen and the fact the maintenance (clogged faucet) was not corrected prior to guess check in.
Comment from Hotel Management
Nov 29, 2016 by Guest Relations Manager, Hotel Management
Thank you Twonda for sharing your feedback with us. Please accept our sincerest apologies for the challenges you have faced during your recent stay. With all of the upcoming changes we have in store for our hotel we hope you are able to return back in the future.