Good location and staff, some minuses
Posted Dec 13, 2016
Liked the location and mostly helpful staff at this comfortable, very clean hotel. Appreciated an upgrade to a superior room, as the standard was quite small. Hotel bar great for relaxing in at end of the day -- spacious and quiet with good service and vouchers for free beer or wine. Overall, really liked the hotel, but was a bit disappointed with: no sign out front (walked right past it); doorman always missing (heavy doors, especially when maneuvering luggage); dark elevator with indecipherable buttons; no room service; no water heater for coffee or tea in room; no alcoholic beverages in minibar; unreliable wifi (was saved by having brought my own hotspot). Continental breakfast was good, nothing special. Bed, linens, toiletries, noise levels, room temperature controls were all great. Easy walking to midtown locations.