- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs in the room, old broken matress, rude and arrogant check in staff, very noisy next to subway rail.
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Located in Brooklyn, Neptune Hotel is near a metro station. Brooklyn Museum and Lower East Side Tenement Museum are cultural highlights, and travelers looking to shop may want to visit Chelsea Market and Macy's. Consider St. James Theatre for a night out, and don't miss Central Park Zoo, a top local attraction. Our guests appreciate the hotel's convenience to public transportation: Halsey St. Station (Broadway) is 5 minutes by foot and Gates Av. Station is 5 minutes.
Mattress is OLD. I asked for an extra blanket so that I wouldn't feel the springs in my back.