Ratings based on 9,769 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Aug 24, 2015
Hotel near Time Square and walking distance to Central Park.
4 out of 5
Recommended
for Everyone
by A verified traveler from Roma

A due passi dalla Fifth

Posted Aug 24, 2015
Sono stato in molti altri Hilton e questo ne conserva mediamente le caratteristiche sia come posizione( a circa 10 min a piedi dalla chiassosa e sporca Time Square) sia per il confort ( consiglio per chi può di approfittare della lounge ) che per la disponibilità del personale. Unico appunto per la camera (Guestroom Two Beds ) spaziosa ma modesta, soprattutto il bagno, per un Hotel del rango dell' Hilton. Comunque lo consiglierei per chi vuole stare nella parte elegante e poco rumorosa di Midtown.
1 out of 5
by A verified traveler

Nice hotel but I don't trust them anymore.

Posted Aug 24, 2015
For the 1st time I had a very bad experience which is not acceptable. I was booked a double bed room and I already paid non refundable for that room but when I checked in he told me that all the double beds are sold out. Still I don't really understand.
3 out of 5
by A verified traveler

Almost Okay

Posted Aug 23, 2015
Pros: First floor's restaurant
Cons: The quality of the room and the staff.
Location: location is good
There is no coffee machine in my room, it is the only thing I feel uncomfortable!
4 out of 5
Recommended
for Everyone
by A verified traveler

Buen hotel cerca de principales atracciones

Posted Aug 23, 2015
El check in fue bastante rápido durante toda la estancia no tuvimos ningún problema, es importante que tengan un servicio de internet gratuito en los cuartos o planes más económicos
3 out of 5
by A verified traveler

Noisy

Posted Aug 23, 2015
Looking for refund for first night One floor below was celebration until 230 am. Booming bass and loud music
2 out of 5
by A verified traveler from 日本

立地は良い

Posted Aug 21, 2015
部屋に冷蔵庫がない。以前利用した時はあったはずだが、冷蔵庫が置かれていたと思われる場所から撤去された模様。掃除も行き届いておらず、アメニティの補充も忘れているという有様。ある程度の値段をとっている割にサービスは中流以下
5 out of 5
Recommended
for Everyone
by A verified traveler from Riyadh

shoping in newyork

Posted Aug 21, 2015
nice location beatiful loby and cofee shops good room huge hotel........,,,,,,,,,, lovely street.....................................walk to every things 5th ave time squer......................
4 out of 5
Recommended
for Everyone
by A verified traveler

in manhattan near Rockefeller center nice central

Posted Aug 20, 2015
Pros: location, clean, nice
Cons: provide coffee maker, fridge,
Location: tons - rockefeller center, times square, broadway, central park
it was a nice central location - staff was pleasant and helpful - rooms, especially beds were comfortable, would have loved to have an in room coffee pot. Shower was odd as drain was in center of bathroom floor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami Florida

Walking distance to central park(south) and TS

Posted Aug 19, 2015
Pros: Location!
Cons: I wish the renovations would have been completed during my stay.
Our experience was overall pleasant. We arrived early, and had to wait to be checked in. However, our luggage was stored for us at no cost until our room was ready. You can get an early flight and enjoy the city without your luggage while your room is prepared, and that way you do not waste your first day. Our room had a nice view, and was clean upon arrival. However, I booked a room for four people, and we only got three towels. I recommend that upon check in, if your party is larger than three, that you ask for an extra towel in your room. The staff is nice, but the hotel is so immense that you truly do not interact with anyone much. The hotel is undergoing massive renovations, so it does not look as it does in the pictures. But inside it is beautiful, so do not be discouraged upon arrival. What I liked most was the location. We where walking distance from the south point of central park, fifth avenue, and time square. We where also right next to the best food trucks in Manhattan -The Halal Guys. Their chicken over rice is delicious and only 7 dollars! To move around the city we purchased the 7 day unlimited subway pass, which you can get at any station for $32. It is a great way to move around because you avoid all the traffic in the city, and there are subway stations literally at every corner- it was a great experience! When I visit the city again, I will stay at this Hilton again.