Ratings based on 9,779 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room. Very big for NYC, pleasantly surprised

Posted Aug 29, 2015
Overall great experience, close walk to everything. Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

観光に便利な立地

Posted Aug 28, 2015
Pros: 立地とジム施設
Cons: コーヒーメーカーを部屋に置いてほしい。
Location: 美術館、ショッピング、ミュージカル、観光全方向に直ぐに行ける
大変便利な場所にあります。ホテルの規模が大きいので1階はいつも沢山のお客様で賑わっていますが各階に行けば落ち着いた空間があります。フィットネス施設は普通のジム以上の数と種類が整っています。部屋はあまり広くは有りませんが十分に2人で滞在できます。部屋にコーヒーメーカーが無いのがアメリカでは珍しい気がしました。Wi-hiは有料。
5 out of 5
Recommended
for Families
by A verified traveler

perfect location for tourist!

Posted Aug 27, 2015
Cons: my room was somehow next to maybe the engine room for the elevator? DROVE ME INSANE. not enough to request another room bc i noticed only at night
Location: perfect location. near times square
Perfect location. Only a few blocks from Times Square and Central Park. so much to do. the only thing is that its such a popular hotel - there were two consecutive conventions there throughout my stay which meant it was crowded every where. The hotel staff is extremely accommodating. they have a luggage check. lots of options for food - the brunch is overpriced but i expected it to be. there was one bartender - super nice- guy from brooklyn who was very nice even though i bombarded him with questions. about 27 minutes from la guardia. great stay for leisure but probably not business since its so busy. ice bar in the lobby which is cool. the only thing is they don't have a spa and the front desk attendant sent me to a super sketch salon that was tiny tiny and you had to have an appointment but the (very rude) manicurist ending up squeezing me in. great stay!!!!
2 out of 5
by A verified traveler from b

Couldnt sleep.

Posted Aug 27, 2015
Our room was on the 9th floor south aide of the building. Out our window was the AC units on the roof of the hotel. These were VERY lound and went on and off at irregular intervals. We could not sleep at all. HORRIBLE. I will never stay there again. Paid over $300 for a horrible nite.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2015
Towels and linens were worn, stained and torn! I am all for reducing the waste of not providing fresh towels daily, but at least provide towels that aren't torn and threadbear!
3 out of 5
Recommended
for Everyone
by A verified traveler

Down town New Iork

Posted Aug 26, 2015
Pros: La posizione.
Location: La posizione e' ottimale,
Purtroppo e' in fase di ristrutturazione comunque nel complesso e' valido.
4 out of 5
Recommended
for Everyone
by A verified traveler

.....

Posted Aug 26, 2015
I really expected more for the price id paid. Rooms realy dark, not enough illumination, humidity odor. The first day we foung a couple of hairs in the bathroom.
3 out of 5
by A verified traveler

Posted Aug 24, 2015
Hotel near Time Square and walking distance to Central Park.
4 out of 5
Recommended
for Everyone
by A verified traveler from Roma

A due passi dalla Fifth

Posted Aug 24, 2015
Sono stato in molti altri Hilton e questo ne conserva mediamente le caratteristiche sia come posizione( a circa 10 min a piedi dalla chiassosa e sporca Time Square) sia per il confort ( consiglio per chi può di approfittare della lounge ) che per la disponibilità del personale. Unico appunto per la camera (Guestroom Two Beds ) spaziosa ma modesta, soprattutto il bagno, per un Hotel del rango dell' Hilton. Comunque lo consiglierei per chi vuole stare nella parte elegante e poco rumorosa di Midtown.
1 out of 5
by A verified traveler

Nice hotel but I don't trust them anymore.

Posted Aug 24, 2015
For the 1st time I had a very bad experience which is not acceptable. I was booked a double bed room and I already paid non refundable for that room but when I checked in he told me that all the double beds are sold out. Still I don't really understand.