The Staff was AMAZING so helpful & professional
Posted Jan 5, 2017
Staff was so nice, professional and helpful even the cleaning staff was so sweet . The only reason i won't give the room comfort a good rating is because the rooms didn't even have microwaves every time i needed to heat up a baby bottle or food i would have to go all the way downstairs and sign a waiver so they can heat up my food or bottles was not convenient . They had a tiny fridge which ours didn't work my sons milk would go bad, the coffee machine in the room also didn't work. The restaurant downstairs was amazing great food the hotel itself is so beautiful only issue we had was the room itself besides that i loved the hotel.
Comment from Hotel Management
Jan 8, 2017 by Joe Dembek, Hotel Management
Thank you for taking the time to write this review. Our staff works extremely hard to make our guest's stay brilliant. I am happy to read that they were able to delight you.
I am very sorry to hear about your frustration with the refrigerator and coffee machine. Our staff is always willing to assist. When notified we would have been more than happy to rectify your challenges.
I would like to further discuss you experience. Please call the hotel and ask for a front desk manager who can further assist you.