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Orchard Street Hotel

Star Rating
3 out of 5

Information

Reviews

3.8 / 5Good
392 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Business Services

Map

What's nearby

  • Popular Location
    New York University
    17 min walk
  • Popular Location
    Brooklyn Bridge
    5 min drive
  • Restaurant
    The Meatball Shop
    1 min walk
  • Restaurant
    Stanton Social
    1 min walk
  • Airport
    New York, NY (JFK-John F. Kennedy Intl.)
    21 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-12-15. Try updating your dates to see prices for your trip.

    About this area

    New York

    In the entertainment district and near a train station, Orchard Street Hotel is in an area with good shopping. 5th Avenue and Chelsea Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Washington Square Park and Battery Park. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Our guests appreciate the hotel's location for the nightlife and sightseeing. It's also convenient to public transportation: Delancey St. Station is 4 minutes by foot and Essex St. Station is 6 minutes.

    What's nearby

    • Popular Location
      New York University - 17 min walk
    • Popular Location
      Brooklyn Bridge - 5 min drive
    • Popular Location
      One World Trade Center - 6 min drive
    • Popular Location
      Battery Park - 6 min drive
    • Popular Location
      Empire State Building - 6 min drive

    Getting around

    • Delancey St. Station - 4 min walk
    • New York 9th St. Station - 4 min drive
    • New York, NY (JFK-John F. Kennedy Intl.) - 33 min drive

    Restaurants

    • The Meatball Shop — 1 min walk
    • Stanton Social — 1 min walk
    • Mr Purple — 1 min walk
    • Mr. Taka Ramen — 1 min walk
    • Sauce — 2 min walk

    About this property

    Orchard Street Hotel

    Coffee/tea in a common area, a business center, and concierge services are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. All 50 rooms offer free WiFi, iPod docks, and LED TVs with cable channels. Free bottled water and free toiletries are also available to guests.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • No onsite parking available

    Food and drink

    • Free continental breakfast available daily 7:00 AM–9:00 AM
    • Coffee/tea in common area(s)

    Family friendly

    • Dry cleaning service

    Conveniences

    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Tour/ticket assistance

    Business services

    • Business center

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Bathtub or shower
    • Free toiletries

    Entertainment

    • Cable channels
    • iPod dock
    • LED TV
    • Premium channels

    Food and drink

    • Free bottled water
    5 - Excellent
    117
    4 - Good
    159
    3 - Okay
    68
    2 - Mediocre
    35
    1 - Poor
    13
    4.2
    Cleanliness
    4.2
    Service and Staff
    3.0
    Amenities
    3.9
    Property condition

    2/5

    • Disliked: Cleanliness, property conditions & facilities, room comfort

    Stayed 5 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Nov 2019

    1/5

    • Disliked: Staff & service, property conditions & facilities, room comfort

    hotel shouldn’t be rated 1 star accommodation

    Terrible choice! Save your money and go anywhere else in NYC. We stayed four nights at this hotel, which ruined out trip to this great city. Rooms are a size of a walk in closet and it feels like being in one. We had to smell weed all the time in our own room from people enjoying their time in and around our hotel. Windows were not sealed and cold air was coming to the room from the outside so we felt like on a camping trip in the middle of Nyc. We couldn’t escape freezing cold breeze thru the closed windows not getting involuntary high from other guests smoking weed in the hotel. We slept fully dressed and with hats on but still got sick from this. Amongst other things, tiny bathroom sink was plugged from day one, tv remote was broken, water pressure was almost none, breakfast was a joke.... I spoke politely to the front desk personnel two different times about these serious issues and their best response was “I am sorry “. At least they were polite. Our visit to NYC was ruined, we got sick and we are never coming back. Hotels.com offering $25 gift certificate to remedy these issues-no thank you. Skip Hotels.com and skip this hotel. If you want camping experience-do it your self. I have been all over the world and never seen this. I don’t leave bad reviews but I had to warn other innocent potential guests here. This hotel couldn’t be 1 star hotel and Hotels.com customer service would be rated the same.

    Stayed 4 nights in Nov 2019

    1/5

    • Disliked: Staff & service, amenities, property conditions & facilities

    Door key didn’t work. Had to wait 2 hrs for staff to find master key. Had a show to get ready for and they didn’t seem to care at all and in fact made it seem like they were the ones inconvenienced for having to call an engineer on a Sunday. When they finally got the door opened we didn’t trust that our keys would work and their solution was every time we needed to get in our room a staff member would escort us and use the master key to enter. Yeah, no not ok.

    Stayed 3 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Great view, very clean, nice staff. Outstanding shower water pressure. Included breakfast is lackluster, get something amazing in the neighborhood instead.

    Stayed 2 nights in Nov 2019

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