Items disappeared from our room
Posted Jan 12, 2017
We stayed at the park hotel in November 2016. We chose this hotel because of this great location. Room was as expected and clean. The 3rd day of our trip, clothing items disappeared from our luggage. We reported it to the reception, filed a report with the security agent and wrote 2 times to the hotel to follow up. Each time, we were told that someone would contact us. Not only we never received an apology for what happened but we never received a response from the hotel staff or manager. It is very disappointing and show the lack of professionalism of this hotel.