Excellent hotel, very clean!
Posted Dec 4, 2016
We had a very enjoyable experience at pointe plaza hotel. When we arrived the hotel upgraded us for free which was a wonderful welcome.
The staff were very helpful, especially when our taxi was 30mins late. Although this was frustrating as we had an appointment, the lady on reception was extremely helpful, calling them repeatedly and sincerely apologised for the taxi service. She herself was so annoyed at them that she destroyed their number from the hotel's taxi list!
The breakfast provided was good and what we needed to start the day with a selection of cereals, toast, bagels, pastries, doughnuts, fruit, coffee and fruit juice.
Our flight home was not until 9:30pm, and although we were not able to check out any later than noon, the hotel held our luggage for us and even let us stay in the lobby for a couple of hours and also make use of the facilities.
Overall, our stay was thoroughly enjoyable.