Ratings based on 1,282 Verified Reviews

4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Value Hotel

Posted Jan 14, 2017
Pros: Staff and Quality of room.
Cons: The property needs some updating but not its fine.
Location: Location is great. Close to Empire State Building, Penn station and alot of restaurants and shops.
Staff and location is great. Has everything you need in a hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, AUS

Family 6 night stay

Posted Jan 10, 2017
From the moment I stepped into the old world style lobby I was greeted by the lovely Peter at the front desk who made my day a whole lot better after a long bus ride from DC. There was some construction going at the time on the hotel which some of the higher rooms that were available were facing so he put us on level 11 that faced Broadway/W 32nd Street (anyone that says the traffic noise is so bad..must come from a really quiet neighborhood!) It was hardly a nuisance the only loudness came from sirens and all you have to do is wear ear plugs and you wont get woken till your alarm in the morning! If you like to walk then this is the perfect hotel for you! You can easily take a 7-10min stroll up broadway and be in Times Square or walk up 2 blocks and be at the Empire state building! Not to mention the metro being right out front and a pharmacy just round the corner! Did i forget to mention a H&M and Macy's are 1 block away! I stayed there with my parents and we did all have quite large suitcases but if you set them up properly you still have enough room (all you'll be doing is sleeping in the room then exploring most of the day so who needs so much room!) The room was slightly outdated but when you read up on the history of the hotel you feel like you're a part of its history and wouldnt really want to see the rooms get changed that much! Will definitely stay here again next time I come to NYC!!
5 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

nice hotel.. close to many attractions.

Posted Dec 21, 2016
Pros: the location and the helpful staff
Location: Walking distance to time square, rockefellar center, 5th ave. empire state building etc.
Wonderful experience ... made our Christmas in New york very special. Easy shuttle to airport, walking distance to many attractions. nice restauants nearby
1 out of 5
by A verified traveler from New york

HORRIBLE

Posted Dec 12, 2016
Pros: NOTHING
Cons: EVERYTHING!!!!
Double Charge me for my room, When I went to the front desk to complain acted like I was bothering them. Door men made rude comments every time I walked
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Nov 21, 2016
Pros: good location, good rooms.
Cons: Just the incidental charge that was not told me was a bit frustrating. I booked through Expedia and Expedia didn't make me aware of this either.
Was good overall. Only thing I was displeased with was that I found out about $16 charge they do after the fact as an 'incidental charge' whether or not you use any incidentals.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location, nice hotel

Posted Nov 12, 2016
I recommend staying at the Radisson. Very welcoming
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel but it was a delay in my check in.

Posted Nov 11, 2016
Location: Strategic location!
Very good hotel! The only issue was about the check in process that was delayed and my room was confirmed at 10:00PM...
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2016
Hotel staff was excellent. Especially the front help. They even stopped traffic so I could cross the street with my young daughter and sent me along with a nice cold water on a hot day. Unbeatable service!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 6, 2016
Good location, near the Empire State Building. Good wifi. Nice staff.
3 out of 5
Recommended
for Everyone
by A verified traveler from NY, NY

Nice Hotel just slightly dated

Posted Aug 16, 2016
Nice staff, decent room, clean, water was shut off an hour before checkout.