Ratings based on 1,338 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
81% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Boston

A nightclub first, hotel second and it shows

Posted Feb 1, 2016
Check-in went fine, Jobathan very professional and courteous. Everyone I came into contact afterwards was and is the epitome of 'we don't care about you' service. The lobby becomes a fortress after 8:00 pm as bouncers are now stationed. They cornered me every time I came into the hotel to confirm I was one of their 'guests'. I could go on with more detailing of this supposed 'we care about your safety' overkill (they didn't seem to care I couldn't get hotel food when the nightclub entry waiting list began), but I'll just say instead that if I had known this place (can't call it a hotel) was trying so hard to be a nightclub than a 'hotel', then I would have stayed somewhere else.
1 out of 5
by A verified traveler

Posted Feb 1, 2016
Awful hotel Felt unsafe Rude staff Loud Called room service at 950 pm told us they can't serve us bx they close at 10pm
3 out of 5
by A verified traveler from queens

View with constructions and cold floor

Posted Jan 24, 2016
I wouldn't go back there, it was my husband's birthday and, I was expecting for more for this price, floor was very cold, the view was nice from far, as soon as you open the window you constraints all over and if looks very bad, the two small sofas were dirty, that's my first and last time!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Penthouse

Posted Jan 17, 2016
The penthouse was very comfortable, beautiful and such a great view. I would definitely stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

オシャレなホテル

Posted Jan 10, 2016
オシャレで快適なホテル 朝食もおいしかった バスタブがあったのでお湯につかれた 景色がとても綺麗で夜は素敵 駅から少しあるくが、ホテルから出かける場合は、無料で最寄り駅まで車にのせていってもらえるので便利
1 out of 5
by A verified traveler from Illinois

PARTY on NYE's rooftop!!

Posted Jan 4, 2016
Cons: Shower, bathtub and toliet were effectively wide open in the middle of the room. No privacy.
Location: very seedy neighborhood and tough to get taxis
First of all the we were advised on the NYE's party on the rooftop when we arrived. We were told the party would wind down by 3:30-4:00. We received arm bands for the party that we were told were $75.00 each. I assume that may have have added to the very high rate for that night in addtion to normal NYE rates. A very loud argument went on at 3:15 am and went on for 20+ minutes and I called the front desk three times to report and never had anyone answer the phone. The next morning they said no such thing was reported. I essentially had about 2 hours sleep that night. I talked to the manager the next morning and he was able to knock about 95.00 off the the next two nights and offered a couple of minor adjustments. Someplace on Expedia this should have been disclosed.I would NEVER recommend that hotel to anyone!
4 out of 5
Recommended
for Everyone
by A verified traveler from München

Super Hotel auf der anderen Seite des East Rivers

Posted Dec 7, 2015
Pros: Der Blick auf die Skyline auf Manhattan.
Location: Queens - direkt am East-River an der Queensborough Bridge - tolle (Einheimischen-)Lokale in der Nähe mit Blick auf die Skyline!
Der Blick von unserem Zimmer und vor allem von der tollen Rooftop-Bar aus ist unvergesslich!!! Liegt zwar in einem Industriegebiet, aber man erreicht in 15 Min. Manhattan/Times Square (10 min. zu Fuß zur U-Bahn - oder kostenloser Hotelshuttle zur U-Bahn und zu Restaurants in Queens).
5 out of 5
Recommended
for Everyone
by A verified traveler from Northampton

Great hotel, thoroughly recommend!

Posted Dec 7, 2015
Really nice hotel in a good location for a great price, I would definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2015
Fint hotel beliggende 10 minutter fra subwaystationer med 10 minutters togkørsel til downtown Manhattan. Rent og pænt og god morgenmad inkluderet i prisen. Hjælpsomt personale og flot fladskærm på værelset med et jav af kanaler.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Room, the manager in front desk totally rude!

Posted Nov 16, 2015
I had a awesome time, love the room , restaurant, but the breakfast was horrible and expensive poor service .