Exterior

Reviews of Residence Inn by Marriott Newark Elizabeth/Liberty International Airport

3 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 306 out of 615 reviews" "
Rating 8 - Good. 192 out of 615 reviews" "
Rating 6 - Okay. 47 out of 615 reviews" "
Rating 4 - Poor. 43 out of 615 reviews" "
Rating 2 - Terrible. 27 out of 615 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, amenities
Easy in/out
Stayed 5 nights in Apr 2024

10/10 Excellent

jaclyn, hillside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nnenna

Traveled with family and small children
Liked: Cleanliness, amenities
the room was spacious, the breakfast was amazing
Stayed 2 nights in Mar 2024

8/10 Good

Christelle

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff is so nice and I love the free shuttle, but all the dishes in my room were dirty. They were obviously not cleaned because they had dried food on them
Stayed 1 night in Mar 2024

4/10 Poor

Ashley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tanisha

Traveled with partner
Liked: Amenities
The room was very quaint and comfortable.
Stayed 1 night in Mar 2024

6/10 Okay

Denise

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Marisa

Stayed 7 nights in Feb 2024

8/10 Good

Kahina

Liked: Cleanliness, staff & service, property conditions & facilities
Really easy to airport. The location and the parking lot is a little “dodgy” it’s a warehouse district. good for a night before catching a flight.
Stayed 1 night in Feb 2024

8/10 Good

Jennifer, Hyde Park

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great hotel to be close to the airport for a flight. Staff was great!
Stayed 1 night in Feb 2024

2/10 Terrible

Diamond

Stayed 5 nights in Jan 2024

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and staff. Enjoyed our stay. convenient, shuttle provided,
Stayed 6 nights in Dec 2023

10/10 Excellent

Akanksha

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Sivakumar

Traveled with family
Budget stay for a family vacation
It’s a basic average place to stay on a budget, that’s it. I didn’t expect anything more than a budget stay for our family trip to NY/NJ. It’s a small decent size room with a kitchenette, microwave, tv, fridge, queen bed, and a soda bed. There were sufficient bedding for 4 people. The bathroom door lock was broken and even though I repeatedly asked to fix that, no one did. Poor service. Overall ok. You get what you pay for, simple.
Stayed 6 nights in Dec 2023

10/10 Excellent

Raquel Rodriguez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, good breakfast, and excellent service and staff.
Stayed 6 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

8/10 Good

Vishwanath

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Negative: Breakfast area was extremely crowded, breakfast items kept running out Positive: Convenient shuttle to the airport.
Stayed 3 nights in Dec 2023

8/10 Good

Faustino, wellington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 3 nights in Dec 2023

10/10 Excellent

Maxim, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

jiangtao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient shuttle bus transport the airport , at same time, strongly recommend to notice their parking fee.
Stayed 3 nights in Nov 2023

10/10 Excellent

Fermin

Liked: Cleanliness
Stayed 2 nights in Dec 2023

6/10 Okay

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff are friendly pleasant and helpful. It is very convenient and the suite size is perfect for us and our young adult children when on family trips. The nightly price price was read as well. There are some things that can be improved on. The rooms needs a lot of upgrades and non-smoking in the rooms need to be enforced and managed better. We experienced a combination of smoking from that made it very unpleasant to sleep through the night as the smoke made it into our room through the gaps.
Stayed 5 nights in Dec 2023

10/10 Excellent

Diogo Barros

Stayed 5 nights in Nov 2023

10/10 Excellent

asmahan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very friendly and helpful. The place was clean.
Stayed 5 nights in Nov 2023

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Nov 2023

10/10 Excellent

Juan

Stayed 11 nights in Oct 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2023

6/10 Okay

King

Stayed 5 nights in Nov 2023

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Nov 2023

6/10 Okay

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the staff and the hotel are great, however getting to New York City from there is very time consuming. The public transport is sporadic, busses and trains. I regret staying there just for the poor access to New York City. What we saved in money we lost in time. The hotel is in an industrial area with no supermarkets nearby. The Mills At Jersey Gardens is a clothing outlet centre with only fast food on offer when it's open.
Stayed 5 nights in Oct 2023

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Arvin

Liked: Amenities
I like the surrounding area and being close to airport.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kim

Stayed 1 night in Oct 2023

10/10 Excellent

Basudhaa

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and rooeans are c
Stayed 1 night in Oct 2023

8/10 Good

Jeff

Liked: Staff & service, room comfort
Disliked: Cleanliness
So so
Hallways desperately needing vacuum. Prior guests used washcloths left in shower. Breakfast staff needs to keep closer eye on conditions, coffee empty, no forks, no potatoes and very few eggs. Check in staff very informative and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Merrill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cordial at the desk, room was great, very quiet, great breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

elizabeth

Stayed 5 nights in Oct 2023

8/10 Good

Dawn

Stayed 1 night in Sep 2023

8/10 Good

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 6 nights in Sep 2023

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was relaxing
Stayed 7 nights in Sep 2023

10/10 Excellent

Susan

Traveled with family
All great.
Stayed 2 nights in Sep 2023

8/10 Good

RAZAQ

Polite and friendly staff
Stayed 7 nights in Sep 2023

10/10 Excellent

Paul, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and the room was very well equipped.
Stayed 1 night in Sep 2023

10/10 Excellent

Prasanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

2/10 Terrible

saman

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worsted hotel service ever not helpful especially front desk not friendly and not helpful Very dirty and faraway from city
Stayed 5 nights in Sep 2023

6/10 Okay

Ruben S

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good stay but was a expecting a pool. There are photos on Google as well as a sign of Pool regulations on the door of the rooms. Breakfast was amazing.
Stayed 5 nights in Sep 2023

8/10 Good

Gregory

Traveled with group
Liked: Staff & service, amenities
Make sure your air conditioner is working properly but not bad
Stayed 6 nights in Aug 2023

6/10 Okay

Rajendiram

Liked: Staff & service
Average
Stayed 5 nights in Aug 2023

10/10 Excellent

Yizhong, New Westminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very pleasant stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023