Ratings based on 4,390 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and trendy hotel

Posted Aug 31, 2015
Pros: Modern, trendy and unique look compared with other hotels
Cons: Draining system in the shower
Location: Times Square and Broadway shows right around the corner.
Right around the corner from Times Square, great location for restaurants, bars, the subway and shops. Central Manhattan so ideal for visiting all the iconic New York sites. Room was everything I wanted, air con, safe, iron, hair dryer, TV and phone. Only downside was that the shower didn't drain efficiently so the bathroom floor got quite wet. All in all though a good room with a great view of 8th avenue. Hotel has a shop for essentials, bar, food and just off the hotel they have a trendy food place with different variety of foods. The hotel also has a gym but I never used it personally or saw it. Mac desktop computers with printers for guests to use. Rarely needed to deal with hotel staff but rook was made every day and staff were friendly enough when I had any questions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2015
Good location, near Time Square and subway station.
2 out of 5
by A verified traveler

They let me paid more money 200 $ for safety!

Posted Aug 30, 2015
Paid 27$ per day 200$ for safety! Don't come to this hotel All stuff wants more tips
5 out of 5
Recommended
for Everyone
by A verified traveler

Row nyc

Posted Aug 30, 2015
This hotel was very good excellent location for times square theatres and resturants. The only thing wrong that i found was the air-con was exstremely loud
5 out of 5
Recommended
for Everyone
by A verified traveler from DrB

Great location

Posted Aug 29, 2015
Excellent room views on the city right over Broadway. The curtains offer darkness over night to prevent Broadway lights from getting into the room. The room is small but it's expected. It's a very busy bustling hotel. So the lobby is constantly busy. They check your card before you taste the elevator to your room. I wish they would be more courteous about it. It makes one feel interrogated. Overall great experience
3 out of 5
Recommended
for Everyone
by A verified traveler

ミュージカルを観るのに最高!

Posted Aug 29, 2015
Pros: 劇場に近い。
Cons: 部屋のエアコンの音が少しうるさかった
Location: 最高に素晴らしい
チェックインとチェックアウトがスムーズで良かった。日本人が少ないが、別に問題はない。ロケーションがいいのに、値段もお値打ちだと思う。
4 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel ROW bien situé, près de Time Square

Posted Aug 29, 2015
Pros: Location près de tout
Cons: Propreté, de la salle de bain..il y avait une araignée dans la serviette de bain
Personnel très gentils et service de valet efficace
2 out of 5
by A verified traveler

Room didn't have microwave and refrigerator.

Posted Aug 29, 2015
It was very small room and we had to wait for refrigerator for 2-3 hours after we requested as room didn't have microwave and refrigerator.
Comment from EPC
Aug 30, 2015 by Maurizio, EPC
Thank for you sharing your concerns with us. We are sorry to hear you were dissatisfied with your stay at our hotel. We strive for all of our guests to be satisfied and it disappoints us your room did not have all the features you were looking for. Your input is valuable to us as we are always looking to improve. Despite this experience, we hope you will give us another chance in the future. Take care and have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location perfetta. Il resto più che accettabile

Posted Aug 27, 2015
Pros: Location
Cons: Pulizia camere
Location: È tutto a portata di gambe
Buona scelta valida per arrivare ovunque in tempi rapid. Times Square a un passo. Musei a due. Matto vicina
5 out of 5
Recommended
for Everyone
by A verified traveler

ミュージカル鑑賞に最適なホテル

Posted Aug 27, 2015
Pros: 立地・宿泊費
Cons: 部屋の掃除、特にトイレ。予備のトイレットペーパーがない。ベッドのサイズをもう少し大きくしてほしい。空の冷蔵庫を置いてほしい。
Location: マジェスティック・シアターとインペリアル・シアターから徒歩2分。ペン・ステーションまで直進で徒歩10分ちょっと。荷物が大きくなければ、歩ける距離にある。
夏休み中に滞在したので非常に混んでいました。ロビーにあるカフェは中々オシャレで使いやすいです。24時間オープンの売店も便利です。冷蔵庫などがないので、チェックアウトの時は部屋にレシートが予め届けられていて、ロビーのキーを返す箱にキーを入れておけばチェックアウトできるので便利だと思いました。クイーンサイズのツインに泊まりましたが、部屋のベッドはクイーンサイズというよりはセミダブルで、二人寝ると少し窮屈な感じがします。実際は標準体型ならなんとか大丈夫だと思います。トイレに換気扇がなく、部屋中にトイレの臭いが何となくします。床もはだしで歩くのは少し躊躇します。草履かスリッパがあるといいと思います。エアコンはアメリカによくあるタイプで日本製に比べると音がします。立地は最高でミュージカルを夜遅くまで観ても帰りは安心です。カジュアルなので値段も周辺のホテルよりは安めで泊まりやすいです。総合的に満足です。