It is in a good location, and I have stayed here before, but it really has gone downhill.
When we got in our rooms, my daughters was very cold and she had to get someone to close the window, she also had to share a bed with her nan because they gave her a double bed rather than two singles.
Then on the second night one of the lifts broke down, so they stopped all the lifts, but no one was there to instruct us where to go, we had to look for the stairs ourselves because they are not clearly signed and when we got to the stairs we couldn’t use them because the door was locked and we didn’t know the code, we ended up using the cleaners lift.
On the third day we couldn’t get down from the twelfth floor, because there was no lift available, we used the stairs, but it was a dead end by the 3rd floor, and we managed to get a lift from there.
We also had no internet because they blamed it on the problems of the lifts, yet we were still charged 40 dollars a night for room amenities
Staff were no help, and some were quite rude.