Posted Jan 20, 2017
First of all, the hotel was located in the most perfect location. A couple minutes walk to Times Square, right in the heart of it all and transport to pretty much every part of New York available.
On arrival, check in did take around 40 minutes due to the amount of guests, which was expected. Although there were only 2 members of staff on the check in desk. The check in was fast once you was seen to and the staff were very polite and helpful. Also informing us we had free worldwide calls from our room which was an unexpected bonus!
When we got to our room, it was decent. I didn't expect too much and it had everything you needed. It was a good size and the bed was really comfy. The down sides to the room was one, the heater. So the heater itself done its job, although one side did blow out cold air but luckily it didn't make the room cold, but the heather itself was very very loud. We couldn't leave it on for too long because the noise was just abit much. Also, part of the heater was hanging off a little, which I took a picture of on the first day as I didn't want to be charged for it. The view was nice although the windows were very dirty. The bathroom was good sized, although we did have a disabled access room so the size may have been different in standard rooms. The shower itself was nice, good water pressure and temperature was perfect. The only downside was there was slight grime/rust on the showerhead which was abit unpleasant to the eye.