Bar (on property)

Reviews of Roxy Hotel New York

4.5 out of 5
Roxy Hotel New York
2 Avenue of the Americas, New York, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 728 out of 1020 reviews" "
Rating 8 - Good. 152 out of 1020 reviews" "
Rating 6 - Okay. 73 out of 1020 reviews" "
Rating 4 - Poor. 32 out of 1020 reviews" "
Rating 2 - Terrible. 35 out of 1020 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jaimie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! I had a great stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

wilfredo

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant
Stayed 1 night in Mar 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hartley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying here and it was spacious, the bed was very very comfortable and I love the nook checkout.
Stayed 1 night in Mar 2024

10/10 Excellent

Alicia

Liked: Property conditions & facilities
Good overall
Stayed 1 night in Mar 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff.
Stayed 5 nights in Feb 2024

10/10 Excellent

Cathy

Liked: Staff & service, amenities, property conditions & facilities
Fun atmosphere
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful boutique hotel with a 1950s flair. The atmosphere inside the lobby was warm and inviting. Live music every night and awesome bar scene. You definitely feel the lively energy of NY. Amazing place
Stayed 1 night in Feb 2024

10/10 Excellent

Fletch

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. No details were left out in print this place together and it was an excellent home away from home during our stay in Manhattan
Stayed 3 nights in Mar 2024
Response from Nelson B on Mar 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from Nelson B on Mar 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Pierre

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Nelson B on Mar 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nelson B on Mar 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Roxy Hotel for two nights with a friend. We had so much fun, the bar, the jazz club downstairs, friendly staff, comfortable beds, Nespresso coffee, it was fabulous! Our only complaint would be that the room was kind of dark, it was a vibe for sure but it made it hard to apply makeup.
Stayed 2 nights in Feb 2024
Response from Nelson B on Mar 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Friendly and helpful staff as well.
Stayed 3 nights in Feb 2024
Response from Nelson B on Mar 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Margarette, New York

Stayed 1 night in Feb 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful.
Stayed 2 nights in Feb 2024
Response from Nelson B on Mar 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, will stay here again.
Stayed 4 nights in Feb 2024
Response from Nelson B on Feb 21, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and unique hotel in accessible location.
Stayed 2 nights in Feb 2024
Response from Nelson B on Feb 21, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

terry

Traveled with family
Liked: Property conditions & facilities
Very difficult area
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Feb 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ega

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niceeee hotel in the world
Stayed 4 nights in Jan 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Doreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and stylish hotel. Staff was incredibly friendly and the area was walking distance to great spots.
Stayed 1 night in Feb 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Regino

Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Pirouz, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel reminds me of the old New York mixed with musical stages. the staff and services are very good and professional. the only issue I noticed is that the location of the rooms and the walkway in each floor perhaps needs a safety net for the sitting are for the safety of the people sitting in the open top restaurant. Dropping objects from each walkway could be dangerous.
Stayed 3 nights in Jan 2024

10/10 Excellent

Isabel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beauty of the hotel was immaculate.
Stayed 1 night in Feb 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ethan

Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A city in itself. Live music is constantly available either in the lobby bar or the jazz club downstairs. Rooms are unusually spacious for NYC, and the architecture is fabulous. Food is great and the general atmosphere is lively and fun. Will return over and over.
Stayed 2 nights in Feb 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time visiting New York and my stay at The Roxy was really everything that I was hoping for. The live music was absolutely incredible, light guitar and singing in the morning with coffee and then jazz in the evening. This place is FUN. The music billows up through up to the 5 story high visible ceiling. The staff was extremely accommodating and friendly. The energy even just walking to our room was pretty amazing. I loved being able to hear the music all the way up and watching from the balcony. Will be returning for sure.
Stayed 3 nights in Jan 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carmen M.

Stayed 2 nights in Jan 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Meiqi

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well kept, love the environment
Stayed 1 night in Dec 2023
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kelly

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about his hotel and the location. Will definitely stay here again!
Stayed 2 nights in Jan 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tawana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The retro record player and cool jazz albums ...everything you needed under one roof ... Jazz bar movie theater ...
Stayed 2 nights in Jan 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sonia

Traveled with family
Disliked: Staff & service
Hotel was situated in a great location. The jazz band at night was a nice touch. What I didn’t appreciate is that I had a billing issue ( overcharged) and still after 4 emails, I have yet to hear a word from the Roxy. No one contacted me to rectify and/or clarify the issue. Unfortunately, because of this, I will not be staying here again.
Stayed 4 nights in Jan 2024

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 2 night stay at the Roxy. Our only complaint is we needed to flush our toilet twice in order for it to work. Maintenance did fix it initially, but it continued to not flush properly the next day. We gave up. Continued to flush it twice and carried on.
Stayed 2 nights in Jan 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at the Roxy, great attention to detail
Stayed 3 nights in Jan 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

serkan, adana

Business traveler, Traveled with family
Disliked: Cleanliness
It's an average hotel with an average quality of staff. There is smell around the elevator area, I do not know what it is. The room cleaning service does not refill the items when they are finished. Its a you are on your own kind of hotel.
Stayed 5 nights in Jan 2024

10/10 Excellent

Gayle

Stayed 1 night in Jan 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I’m in in NYC. Great hotel. Perfect location.
Stayed 3 nights in Jan 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rosemarie, Manhasset

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Nelson B on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!