Ratings based on 14,830 Verified Reviews

4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Spring time in the city

Posted Mar 23, 2017
Excellent location, very convenient to everything, subways, shows and Central Park. Great location for dining experiences, all within walking distance of the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Location, location, location, noise!

Posted Mar 23, 2017
Loved the location. Rooms are spacious and clean. The downside: the noise. We were on the 9th floor front of the building, the street noise was constant and woke us up. If they ever update the windows this would be 5 stars!
2 out of 5
by A verified traveler

Disappointing

Posted Mar 23, 2017
Pros: price - value for money - location
Cons: CLEAN IT
The hotel felt dirty and disappointing from the onset. It needed a good vacuum, the elevator was disgusting, the staff completely unengaged. The room was ok - arguably decent value for money. Although a bit weathered, which I can live with, it was just dirty, for which there is no excuse.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean budget

Posted Mar 23, 2017
Great location! Safe walkabout area, close to subway , buses and times sq
4 out of 5
Recommended
for Everyone
by A verified traveler from AKL, NZ

In the heart of NYC ❤️

Posted Mar 22, 2017
The Best location, so close to everything! very classic old fashioned NYC hotel, so nice, quite and clean. My parents and me just live it so much!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great area nice hotel

Posted Mar 22, 2017
Great value, loved the neiborhood, not a lot of frills but happy with experience.
1 out of 5
by A verified traveler

Not a good experience

Posted Mar 21, 2017
Cons: Free wifi please.
Our room is very cool during these showing days. No wifi. The beds are hard.
3 out of 5
by A verified traveler

Great location. Misses modern amenities

Posted Mar 21, 2017
The kings suite couch extra bed was terrible. Had to pay for internet. Room good and clean. Bathroom door lock was broken. Staff was polite.
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel in view of the price

Posted Mar 21, 2017
Pros: price
Cons: it should be remodelled, updated, lobby too dark
Location: great location close to Columbus Circle, Central Park
positive - engaging staff, clean, well located hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Mar 21, 2017
Great location great staff. The place has seen brighter days but that's easy to resolve. Cleaning the place deeply especially the AC units would make a huge impact and difference. Front desk and bell captain Al and others amazing.