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Get an overview of this hotelLuxury New York hotel in Midtown, walk to Broadway

Location

Located in Midtown, this luxury hotel is within a 5-minute walk of Palace Theatre, Broadway, and Radio City Music Hall. Times Square and Rockefeller Center are also within 10 minutes.

Hotel Features

2 restaurants, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/café, valet parking, and a business center.

Room Amenities

All 113 rooms offer comforts like pillowtop beds and Frette Italian sheets, plus free WiFi and LED TVs with cable channels. Guests will also find iPod docks, refrigerators, and minibars.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, limo/town car service, and meeting rooms. This luxury hotel also offers a library, tour/ticket assistance, and multilingual staff. Guests can use the health club at a partner property. Onsite parking is available (surcharge).

Sanctuary Hotel New York is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 113 
  • Number of floors - 9 
  • Number of bars/lounges - 2 
  • Business center 
  • Coffee shop or café 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Fireplace in lobby 
  • Tours/ticket assistance 
  • Area shuttle (surcharge) 
  • Luggage storage 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Meeting rooms 4 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Year Built 2011 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Television in common areas 
  • Free newspapers in lobby 
  • Free WiFi 
  • Free use of nearby fitness center 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Video-game console 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Minibar 
  • Daily housekeeping 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Rainfall showerhead 
  • Desk 
  • Hypo-allergenic bedding available 
  • Refrigerator 
  • Blackout drapes/curtains 
  • iPod docking station 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • HDTV 
  • Turndown service 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • LED TV 
  • Rollaway/extra beds (surcharge) 
  • Pillowtop mattress 
  • Iron/ironing board 
  • Free WiFi 
  • Down comforter 
  • First-run movies 
  • Frette Italian sheets 

Where to Eat

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Haven - This restaurant specializes in French cuisine and serves dinner only.

Tender Restaurant - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 

Spa Services

  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at 2:30 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 80 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 150 per pet, per stay, plus a deposit of USD 250 per stay
  • Dogs and cats only
  • 1 per room
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Valet parking fee: USD 50.00 per night
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150 per pet, per stay
  • Rollaway bed fee: USD 80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel New York Sanctuary
  • Hotel Sanctuary
  • Hotel Sanctuary New York
  • New York Hotel Sanctuary
  • New York Sanctuary
  • New York Sanctuary Hotel
  • Sanctuary Hotel
  • Sanctuary Hotel New York
  • Sanctuary New York
  • Sanctuary New York Hotel

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


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4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
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Clean central location big plus

4 out of 5
by from Warwick, NY
Posted Jan 30, 2017
Pros: Clean, new, and great staff
Cons: Create a barrier between bathroom and sleeping area.
There are a lot of hotels to choose from so very competitive market but this hotel did well. It's not a big hotel so comfortable. The reception staff was excellent and very accommodating. The rooms were not big but clean, new, and the bed was comfortable (big plus). The only thing odd was that the bathroom was basically in your bedroom and they had a curtain to separate the areas. I was OK with this but just to let you know... not total privacy!
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Great hotel but be ready for a hint of bordello.

4 out of 5
by from CT
Posted Jan 6, 2017
I would recommend this hotel judiciously. Location perfect for theater going, lots of restaurant choices, staff very friendly, very helpful. Just be prepared for a "red light district" vibe.?
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First Time to New York

4 out of 5
by from PDX
Posted Jan 1, 2017
Husband and I stayed the Wednesday night before Christmas in the top floor Superior Room. Bar noise from upstairs was barely noticeable. Room was small, but nice, and clean. We certainly did not come to NYC to hang out in our room, so smallness and layout did not bother us. The staff was very welcoming and polite, offered us warm cloths to freshen up when we first arrived and were checking in. Definite mood lighting throughout hotel.
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Intimate & oh so friendly in the heart of it all!!

4 out of 5
by
Posted Jan 1, 2017
Pros: Location/Ambience/Incredible Staff
Absolutely magnificent experience - stayed over the 2016 holiday season. Very busy but the staff was superb - personalized attention, so friendly, so accommodating - felt like I was in their home and I was a personal guest. Funky cool ambience. We traveled with two kids - 12 and 9 - great combination of family friendly but city chic. Location is ideal if you plan to walk a lot and take in the main NYC sites in midtown. Only complaint was the pillows (too soft and flat) and the HVAC system was odd in the fact that you had to keep your room key in but even when in it didn't stay at the temp you'd set the room to overnight. Rooms were otherwise clean and very nice. Mariella at the front desk was amazing - we had to postpone our trip since I was sick and she remembered speaking with my husband and was concerned that I was feeling better. We were WOW'd.
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Terrible parking and breakfast.

2 out of 5
by from Edison, NJ
Posted Dec 25, 2016
Room is OK. In fact better than other NYC hotel at the same price. But it is NYC, so be prepared to be disappointed one way or another. Their free continental breakfast only have limited selections of fruit, pastries, toast. If you want meat or eggs, that is $20 extra. Be advices they don't provide valet parking even it were listed on the Expedia information section. To enter the parking lot they 'affiliated' with is almost mission impossible in heavy traffic after off loading passenger or luggage. And you might need to drive a big cycle to come back to the hotel to pickup your luggage after checkout. 1 star rating goes to the staff at the front desk as they were not helpful or helping at all. Other staffs were friendly and helpful, and deserves 5 star rating. Bottom line, not recommended if you plan to drive here. If you don't have a car, this is very nice place for the price and location.
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Great location, great staff and beautiful lobby!

5 out of 5
by
Posted Dec 23, 2016
The staff was extremely friendly from the minute we walked in. The lobby and rooms are beautiful, especially during the holidays. The location is perfect! So close to Time Square and Radio City Music Hall. I will be back!
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5 out of 5
by
Posted Dec 20, 2016
Pros: Location, staff
Location: Times square, Rockefeller center, 5th avenue, central park are all a short walk away,
Great location between times square and Rockefeller Center
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5 out of 5
by
Posted Dec 18, 2016
Great location! Very friendly staff!!! Room was modern, clean, and comfortable.
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Convenient location close to times square

4 out of 5
by
Posted Dec 17, 2016
Great customer service !!! Room was okay. Smallest hotel room I've ever stayed in but fine if you don't plan on spending any time in the room. Overall 4/5
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Fabulous location

5 out of 5
by
Posted Dec 12, 2016
Fabulous mid-town location. Convenient to Times Square & Rockefeller Center. Discrete & luxurious.
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