Ratings based on 3,112 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Great hotel

Posted Aug 29, 2015
This hotel is great. Fab location. Very friendly staff. The room was a good size and very quiet. Roof top bar is fab.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Great hotel in the heart of Manhattan

Posted Aug 26, 2015
Great beds and bedding, shower was spacious and felt great, room was clean in all aspects, bottle opener really helped. The rooftop bar was amazing
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, great amenities

Posted Aug 24, 2015
Easily walkable to everything, free bikes to ride, nice wine hour, rooftop bar was really nice and Rare restaurant had superior burgers and steaks. I will go back for sure.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2015
The hotel was very nice and the location was great. It was a positive experience.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Great location, small, friendly, quality hotel

Posted Aug 20, 2015
Pros: Location, Good Value, Room Service, WIFI Included. coffee machine in room, Mini bar
Cons: Flowers at reception, milk in fridge to have with tea. Green tea as an option in room. Either have a doorman or not.
Location: Great Location, Easily accessible to tourist attractions and restaurants (as are most hotels in Midtown Manhattan)
I was staying at the hotel as a business guest, so would probably look at my stay from a different angle if I was a tourist. This hotel ticked lots of boxes for me. Good value overall, friendly staff, clean & comfortable. Free WiFI in the room was an important consideration, as was room service as I rely on both to continue working throughout the evening. As with many hotels in NYC room service menu is no longer provided in-house but through a third party concession that has a restaurant on the premises. I find that this rarely works well, as the third party restaurant often has a fixed house style that is designed to attracted customers from the street rather than serve the hotel guests. However the partnership with "Rare" ( I believe that this is what they were called) works well. My only negative observations were tired looking flowers behind reception and a doorman who was there sometimes, not others, and often chatting with another member of staff. Didn't see the point of a doorman being there at all.
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent location

Posted Aug 17, 2015
Pros: rooftop bar had beautiful views of the empire state bldg
Cons: brighter lights esp at lobby, brighter colors in room, air freshener in rooms
Location: many restaurants nearby
i asked for a room with a view of the empire state bldg but they said there was none available especially since i was doing third party booking. anyway they gave me a free upgrade to a queen deluxe room which was fine.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent stay😎

Posted Aug 17, 2015
Excellent stay at shelburne hotel in NYC, I'll definitely stay again in the future. Recommendations, don't hasitate booking👍🏾
5 out of 5
Recommended
for Couples
by A verified traveler from Dortmund

Tolles Stadthotel in guter Lage

Posted Jul 27, 2015
Pros: Freundlichkeit und Service des Personals, die Dachterrasse mit toller Aussicht,
Cons: WLAN nicht kostenlos!!!!!
Location: Man befindet sich mitten in NewYork!
Das Zimmer war etwas klein, jedoch sehr sauber und mit 2 Queen-Sized-Betten ausgestattet. Das Bad war etwas klein geraten,hatte aber im Vergleich zu vielen anderen Hotels statt einer Badewanne eine ebenerdige Dusche, was wir sehr schätzen. Das Personal war sehr freundlich und immer hilfsbereit. Der Knaller ist die Dachterrasse im 16. Stockwerk, wo eine Bar eingerichtet ist. Dort wurden kleine lauschige Ecken eingerichtet, wo man ganz zwanglos bei einem Wein, einem Bier oder einem Cocktail den Abend ausklingen lassen kann. Die Preise für die Getränke sind zwar recht happig (ein Glas Wein $10, ein Bier 8$), der Wein wird auch nur im Kunstoff-Glas serviert, aber die Aussicht auf die Skyline von New York incl. Chrysler-Building ist einfach atemberaubend und entschädigt für die Kosten. Jugendliche unter 21 Jahren haben allerdings (auch in Begleitung von Erwachsenen) abends keinen Zutritt zur Terrasse. Tagsüber könne sie allerdings ebenfalls die Aussicht bewundern. In der Umgebung des Hotels findet man zahlreiche Möglichkeiten sich zu verpflegen. Einzig negativ zu erwähnen ist, dass das WLAN mit 15$ pro 24 Stunden berechnet wird und lediglich 2 Geräte angemeldet werden können.
5 out of 5
Recommended
for Families
by A verified traveler

A due passinda tutto

Posted Jul 27, 2015
Sono stato in questo albergo con la famiglia. Tutto molto gardevole e la posizione è perfetta.
3 out of 5
by A verified traveler

Hotel fairly central for sight seeing.

Posted Jul 22, 2015
Pros: It was convenient to Grand Central Station, Empire State Building, and walkable to Time Square and Central Park.
Cons: Storage space, if your stay is more than a day there is a small wardrobe and two drawers and nowhere to put toiletries in the bathroom except the floo
Location: See above comment
Hotel disappointing through lack of storage space, had to live out of suitcases. Quite noisy street and in a rather dirtier end of Manhatten. Seemed more suitable for business people staying the odd night than a weeks stay.