Great staff, but stay away!
Posted Aug 26, 2016 on Hotels
The staff was very friendly and extremely helpful. However, the room and hotel was a total disaster. We had a 15 hour layover at JFK, so we booked a room for the night since we have a 18 month old, and sleeping in the airport was not a good idea. If I knew then what I know now, I would have stayed in the airport. Because of our long layover, we had to take 6 large bags and a stroller. The room was extremely small. We barely had enough room to walk with our luggage in the room. Seriously, never seen a hotel room that small in all my life. Then, the room was located in the lower floor called the "C" level (halfway below ground level). The genius of this floor is it is all tile flooring and we were next to the area for breakfast. So we could hear people walking the halls, and at 5am in the morning, the hotel staff preparing for breakfast was slamming the heavy metal doors- so it sent a crashing echo down the tile hallway. We stayed at the hotel for 12 hours, and because of the noise, I could only sleep 3 hours at most. The hotel staff were great people! Super friendly. However, I would never recommend this hotel, and for the price I paid for that one night, I feel like I was definitely robbed of my money. They say you get what you pay for- in this case- I feel like I paid $181 for a $35 experience.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you for taking the time to give us your feedback. We are always looking for ways to improve the experiences of our guests so your comments are helpful. We hope to have the opportunity to welcome you again in the future.
Sleep Inn JFK Rockaway Blvd