Ratings based on 720 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff, great value for money

Posted Jan 25, 2016
Stayed overnight due to missed flight because of the snow storm. Prompt shuttle service, friendly staff- Kevin was very helpful, good breakfast, clean rooms, comfortable bed- would definitely stay again.
Comment from Hotel Management
Feb 5, 2016 by Monica H., Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Excellent value!

Posted Jan 21, 2016
Location: Close to JFK. Desk clerk gave us several trusted places to order from and we had delicious pizza!
We needed a place to stay overnight by JFK. This hotel was perfect! Free shuttle, friendly staff, and clean up-to-date room. It is about 20 minutes from the airport.
Comment from Hotel Management
Feb 3, 2016 by Monica H., Hotel Management
Dear Valued Traveler and Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Better than expected

Posted Jan 17, 2016
It was actually nicer than I expected, only thing I didn't like was that the TV wasn't HD so you could not access the inputs plus the pillows didn't smell fresh you can tell they have been in circulation too long
Comment from Hotel Management
Feb 4, 2016 by Monica H., Hotel Management
Dear Valued Guest, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Thank you for your valued opinion in regards to the pillows....as this concern was forwarded to the housekeeping department. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
3 out of 5
by A verified traveler from Stuttgart

Ab vom Schuss

Posted Dec 30, 2015
Cons: Besser Internetauftrit mit angabe von Metro und Buslinie
Location: In einer verarmten Viertel von Queens. Man kan da nix machen.
Sevice war okay, Frühstück gibt es erst ab 6 Uhr was ungeschickt ist da der Busshuttel zum JFK 1 mal pro Stunde geht , also auch um 6 Uhr.(Also mussten wir gloeich mal auf das mitgebuchte Frühstück verzichten. Was mich echt genervt hat, wir kamen von Manhatten und wollten wegen dem Flug schon am Abend ein näheres Hotel am Flughafen. Wir5 reisten als mit der Metro (jamaika) an. Ab dann wurde es kompliziert. Im Internettauftritt des Hotels ist weder die Metrohaltestelle und auch nicht die Buslinie angegeben (das Hotel ist ca 3-4 km von der Metrohaltestelle entfernt). Ein Taxi zu nehmen war uns schlicht zu teuer. Bis wir raushatten wie wir z7um Hotel kommen waren 1,5 Stunden vorbei. Das wäre halt leichten wenn das Hotel gleich die Angaben von Metro und Bus machen würde. (Hab leider die Linie vergessen, sonst würde ich sie reinschreiben). Das Hotel liegt in einer gegend in der nan Abends nichts mehr machen kann. Man hängt fest. 2 Kirchen und 2 düster kleine Läden in einer armen Gegend von Queens. Höchstens zu empfehlen wenn man Nachts vom Airport mit dem Shuttel kommt und Morgen mit dem Shuttel wieder zum Airport geht. Hotel ist für den Preis vom Service ok aber man hat echt nur das Zimmer (keine vernünftige Lounge osder der gleichen9.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Parking

Posted Dec 24, 2015
The only problem is the parking for the hotel! Other than that it was a great experience
5 out of 5
Recommended
for Everyone
by A verified traveler from iceland

Satisfied vith everything

Posted Dec 23, 2015
I recommend this hotel for those how are not pikky and will save money on hotels. The breakfast is very nice lot of things to eat and nice gay in the kitchen. Thanks for the stay.
Comment from Hotel Management
Feb 4, 2016 by Monica H., Hotel Management
Dear Valued Traveler and Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Japan

午前便に乗るため利用

Posted Dec 7, 2015
Pros: 部屋の快適さ、スタッフの対応の良さ。 部屋に電子レンジと冷蔵庫がある。
Cons: 部屋にもよるのかもしれないが、Wi-Fiの通信状態が悪く、よく途切れた。
Location: 最寄り駅まで徒歩15分くらいあるため、駅まで送迎(無料)あり。 駅周辺はそれなりにショップがある。
前日までブロンクスに滞在、午前便で帰国するため最終日はこちらに宿泊。 フロントスタッフの皆さん明るく、丁寧に対応してくれた。 翌朝の空港へのシャトルバスの確認もチェックイン時にスムーズに案内してくれた。 次回ニューヨークに行く際も、こちらを利用したい。 朝あまり時間がなく、朝食で焼き立てワッフルが食べられなかったのが残念(笑)
4 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, Jamaica

Nice hotel for family and closer to subway.

Posted Nov 26, 2015
Pros: Courteous staff, quite & cozy place as its not on the main highway so you can get spared from the blazing honks and traffic noise.
Cons: The only flaw I felt was that its slightly far from airport, but I guess nothing can be done about it. Rest every thing was fine.
Location: its located in 177 st liberty avenue, its about a mile away from hillside where there are numerous restaurants, so if you have a car than its great.
Stayed at this hotel for 4 nights, its small but very nice and cozy place. Hotel staff is very very courteous especially Kevin, one gem of a person and always eager to help. Breakfast is also very decent and a lady there (unfortunately don’t remember her name) is also very courteous. The only flaw of this place is that its slightly far from the airport and shopping malls, in evening hours traffic can go pretty bad sometimes so always keep some margin when leaving for airport and especially during the evening hours. Also, the room I had, I found it slightly smaller but that’s probably as I have two hyper-charged kids so I could do better if I had slightly more space, rest I think should be fine. This hotel is close to Hillside area where there are numerous restaurants to eat however for some reason, only few deliver (which I felt odd), so if you have a car then you can simply drive a mile to get some really good food. The biggest plus which I felt was the availability of microwave and refrigerator, so you can always put your left over food in fridge and re-heat it later as you wish. My overall personal experience on this hotel was really nice, excellent staff, clean and cozy place.
4 out of 5
Recommended
for Business Travelers
by Alessandro

This traveler left a rating score only Posted Nov 2, 2015 on Hotels
3 out of 5
by A verified traveler

hotel with shuttle to EWR

Posted Oct 29, 2015 on Hotels
This is a good hotel to stay at if you plan on just sleeping and getting to the airport. There is a free shuttle and the people who work here are great in helping you.
Comment from Hotel Management
Feb 3, 2016 by Monica, Hotel Management
Dear Valued Traveler and Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.