Ratings based on 953 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Westport, CT

Great Hotel, Exceptional Staff

Posted May 19, 2017
Pros: Location, staff, lobby area
Cons: ____
Location: shops, restaurants, soho has everything
We love the Soho Grand. All around had a great stay. We stayed with our Newfie, we love nice hotels that allow us to bring our large dog. Room is clean and efficient, all of the staff we encountered were very friendly and personable. I have stayed at many NYC hotels, and this is by far my favorite. Location is great, very easy to get around. We will definitely be staying there again. Thanks for having us!
3 out of 5
by A verified traveler

Very basic

Posted Apr 21, 2017
Pros: Location
Cons: The air conditioning didn't work, neither does our room phone.
Location: The location was amazing.
The air conditioning was not working, neither does the phone, only would work on speaker.
4 out of 5
Recommended
for Everyone
by A verified traveler from VA

Long weekend in Soho

Posted Mar 28, 2017
Very good location, especially for driving to NYC. Just off the ramp to Holland tunnel. Near shopping and restaurants also. Hotel is a bit dated, but services are good. Had good breakfasts in the lobby bar.
2 out of 5
by A verified traveler from US

Room was disappointing

Posted Mar 24, 2017
We had been to the Soho Grand many years ago, and the hotel (or our room) was definitely not what it used to be. The room was very small (OK, not surprising in NYC) but it was facing the street and near the elevator, so it was VERY LOUD. Walls were paper thin. But the worst part was the ceiling - it was literally painted plywood - so ugly and cheap looking! - and very weird. Plus the window coverings were pathetic - sheer curtains with no shades. We had to put a blanket over the curtain rod (although that didn't completely cover it!) So no sleeping in for us! But if you are looking for a hotel with a busy lounge, this is the place! But if you want a quiet place to relax after a day in the city, don't come here. We won't be coming back!
5 out of 5
by Robert

Still grer after many years, many stays

Posted Feb 23, 2017 on Hotels
Soho Grand still delivers. Everything was great, bonus points for windows that open.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from SEATTLE

Posted Feb 22, 2017
Excellent location for SOHO and Southern Manhattan. Spectacular views of the city and walkable neighborhood. Hotel staff were cordial and accommodating.
5 out of 5
by WILLIAMS

Posted Feb 17, 2017 on Hotels
Excellent as always
5 out of 5
by Albert

This traveler left a rating score only Posted Feb 16, 2017 on Hotels
5 out of 5
by Craig

This traveler left a rating score only Posted Feb 16, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel heart of soho

Posted Feb 15, 2017
great location, great staff, great bar cant say enough good things