Ratings based on 4,078 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with free shuttle service.

Posted Jun 12, 2017
Pros: Cleanliness. Shuttle .
Location: Hotel is surrounded by freeways. You have to know your way around in order to get to it by car.
Hotel was fine. Shuttle service to/from airport was helpful since hotel was had to get to because of freeways.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicopee, MA

First Visit.

Posted Jun 5, 2017
In-laws first time in United States from Colombia. Vicinity to the Newark Airport was great. Good price for location, 30 minutes to Staten Island Ferry, made it easy to visit NYC, Ground Zero, and Times Square. Rome was very spacious with two queen beds in one room and a while other room that was like a living room. Thumbs up for the price!
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport and convenient

Posted May 21, 2017
The hotel is very convenient to the airport. It has a good breakfast that will allow you to make your flight without stopping to find food. The hotel could use some renovations. Many areas including rooms and lobby are in need of repair.
Comment from Hotel Management
Jun 20, 2017 by Ania, Hotel Management
Hello, Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites- Newark Liberty. I am very glad you enjoyed our breakfast as well the location of the hotel. However, I am sorry to hear that you felt our hotel is outdated. I have taken your comments to our leadership team to assess future options for renovations. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites- Newark Liberty and thank you very much for staying with us. Regards, SHS-Sales
5 out of 5
Recommended
for Everyone
by A verified traveler from philippines

close to the airport

Posted May 19, 2017
i would recommend this hotel to my friends. i would love to come back
3 out of 5
by A verified traveler from Marina del Rey, CA

Nice Place To Stay... Just Don't Eat There

Posted May 15, 2017
Pros: The front desk staff was excellent.
Cons: Morning Breakfast
I have stayed at many Springhill Suites by Marriott, often my reason for choosing them is consistency in accommodations and service, which include the morning breakfast. I must say, the breakfast provided by this Springhill Suites at Newark Airport was the worse I have ever seen. The morning breakfast included in my rate was very sparse, always missing one of the three hot items each day while the other items were warm/cold. I can endure the flimsy plastic plates, cups and service items, however when items are missing and the food barely warm, it makes the price value proposition very poor. The miserable breakfast at this Springhill Suites is an anomaly as others have proven to be very good.
Comment from Hotel Management
May 16, 2017 by Ania-Sales, Hotel Management
Hello, Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites- Newark Liberty. Thank you for making note of our front desk team. However, I am disappointed to hear that you did not enjoy our breakfast and have shared your comment with our F & B teams. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites- Newark Liberty and thank you very much for staying with us. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Milan

Great location, close to airport.

Posted May 4, 2017
Extremely clean and comfortable. Free shuttle to airport.Good breakfast,hot eggs and sausage patties. Hot coffee and tea all day long. Extremely friendly staff. Mini market is sufficient.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel.

Posted Apr 20, 2017
Excellent staff very friendly. I would recommend to anybody.
Comment from Hotel Management
Apr 21, 2017 by Ania, Hotel Management
Hello, Thank you for choosing our hotel, and for taking the time to give us some feedback! I am very happy to hear you enjoyed our friendly staff. They are proud to provide all of our guests with the high quality service this Springhill Suites is known for. We appreciate you letting us take care of you and look forward to welcoming you back soon. Sincerely, Ania Krzanowska
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel experience

Posted Apr 19, 2017
Pros: The closest to the Newark airport
Cons: They need to improve the directions to get there *to have safety boxes *They need to post the shuttle times in a big sign and with the details
So far it was good, the rooms were clean when you get there but as you stay the cleaning service. is not very good. Some of the front staff were nice but other one was not as nice and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2017
Parking is $12 plus Newark taxes per night, not a flat $12 per night. The parking lot is also a little small, but this really isn't the hotel's fault. There definitely isn't enough room in the breakfast area to accommodate everyone during the busiest breakfast hours, and having all the food/beverages in one area makes getting breakfast very chaotic.
Comment from Hotel Management
Apr 19, 2017 by Ania Krzanowska-Sales , Hotel Management
Hello, Thank you for choosing our hotel, and for taking the time to write a review! I apologize sincerely for the inconveniences during breakfast. I will be sharing your comments with the Management and F&B teams to assess different ideas for a smoother and more satisfying breakfast experience. Thank you again for your feedback. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites- Newark Liberty. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Comfortable Hotel

Posted Apr 19, 2017
Amazing Staff, clean hotel, updated room, very spacious, and a great location right next to the airport.
Comment from Hotel Management
Apr 19, 2017 by Ania, Hotel Management
Hello, Thank you for choosing our hotel, and for taking the time to write a review! I am very happy to hear you enjoyed both our amazing staff and comfortable accommodations. I will certainly be sharing your kind words with everyone here. We very much appreciate you staying with us and we look forward to welcoming you back soon to our hotel. Sincerely, Ania Krzanowska –Sales