Too bad front staff was rude the hotel was beautif
Posted Jan 31, 2017
Was charged twice one night had to show my itinerary to the manager to ensure that the rate was honored; union getting home turns out I still was charged a higher rate and now both TRYP and Expedia are playing the blame game. Also, the $65/night parking made the cost of this hotel equal to the amount we would have paid for the most expensive choice we had available. Left with a bitter taste in our mouth after such an amazing experience otherwise is sad. New York again, absolutely but unless this is resolved TRYP and Expedia will no longer have myself, my sister, or my family as customers.
Comment from Hotel Management
Feb 7, 2017 by Chad, Hotel Management
Thank you for letting us know of your concerns. At your convenience please e-mail me at email@example.com so I can assist with the billing issue.
The $55 parking charge is the average rate in the city however I feel your pain. I usually reccomend taking public transportation whenever possible. Please feel free to give us a call if you need assistance arranging your next trip. We look forward to having you back.