Ratings based on 2,261 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from W. 35th, new york, new york

Wonderful place

Posted May 27, 2017
Pros: Easy to get to, quiet and near lots of things.
Cons: Nothing
Location: Near Penn Station, Time Square, restaurants and shops.
We took train to Connecticut for the weekend and they stored our big luggage.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Relaxing

Posted May 27, 2017
It was amazing everything is exactly how u see it on the website ....only thing if you choose to go out bring your card to get back into the building
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

9 blocks away from Time Square

Posted May 25, 2017
The room is cool designed, new, clean and big like photos. It locates on a small side street, not as close to Time Square as I expected but the subway will take you everywhere. Staffs were ok, not rude also not so friendly but helpful. I could check in a couple hours early which I really appreciated. If you dont care about location that much, I'd recommend this hotel.
3 out of 5
by A verified traveler from New York, NY

Overly expensive

Posted May 24, 2017
Although it was a clean and modern facility, it was way too pricey and the staff was not very pleasant or service-oriented.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manhattan

Convenient location close to Javits Center

Posted May 15, 2017
Pros: The rate for the room we had was very reasonable
Cons: Deep clean corners and have the housekeeping clean everyday
Location: It was in the middle of everything that we needed, close Javits Center, Penn Station, Time Square
Very friendly staff, convenient location and nice overall experience
Comment from Hotel Management
May 17, 2017 by Yajaira F., Hotel Management
Hello LaVern, Thank you for your kind comments and 5 star rating. We are glad you enjoyed your stay with us and certainly hope you visit us again. Take Care!
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge UK

Ideal Hotel to explore the City

Posted May 14, 2017
Pros: Everything
Location: The tube station is within 4 minutes walk but if you prefer to continue walking you can explore the city in more detail - very close to major sites.
Within walking distance of many of the City attractions and tube station. The Hotel was very clean, with helpful staff and friendly staff. The bedroom was exactly as described and pictured, with one of the most comfortable hotel beds (much needed after exploring the City). Amazing that we could hardly hear the City at night and managed a very peaceful nights sleep. Boarding tickets printed complimentary. The Bar Manager, Dorothy, is a shining star who provided lots of information about the City and was a brilliant host. Highly recommended and would not hesitate to book again.
Comment from Hotel Management
May 17, 2017 by Yajaira F., Hotel Management
Greetings Liza, Thank you very much for such a wonderful review. We strive to create great guest experiences and we are so glad we succeeded with you. Dorothy was extremely excited to read your comments she is definitely one of our brightest. Please come back and visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Good choice in NYC

Posted May 2, 2017
Pros: Rooms were clean and staff very friendly.
Cons: The wooden floor in the room was a little worn but clean. On kinda a deserted street with only one other hotel and a police precinct.
Location: Great location with access to the subway on the same block. Close walking distance to Penn Station, Madison Square Garden, and Macy's.
I enjoyed my stay at TRYP. Convenient location and clean rooms.
Comment from Hotel Management
May 9, 2017 by Yajaira Farciert, Hotel Management
Hi Greg, Thank you very much for taking the time to leave your comments about your recent stay with us. We are glad to know you found our location to be so convenient and we hope you visit us again!
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Nice hotel, good set-up

Posted Apr 24, 2017
Pros: convenient location and like the room set-up.
Cons: Make sure alarm clock is not set to on. Could leave real creamer instead of powdered creamer for the complimentary K-cup coffee.
Location: Manhattan is very walkable. New York Times building, shopping, Broadway shows, Penn Station (to get to Long Island) all easy access. Subway nearby.
This is a convenient location for getting around Manhattan and even into the City because it is walkable to both Penn Station and Port Authority. The hotel room for NYC is small, but efficient and not cramped. The shower has nice products, so not the synthetic shampoo stuff you sometimes get. Two issues that gave a 4 out of 5: 1) Housekeeping did not turn off the alarm clock setting, so the previous guest had set the alarm to 6 am, which ended up waking us up on a Saturday morning. The water pressure was lower than at home, so my husband did not like the shower, and the toilet made water noises, so I had to turn off the water valve at night to keep it quiet. Other than that, we have used this hotel more than once.
Comment from Hotel Management
Apr 29, 2017 by Yajaira Farciert, Hotel Management
Greetings TravelMom, Thank you very much for taking the time to leave your comments about your recent stay at our Hotel. We are glad you found our location to be so convenient. In terms of your experience with the alarm clock we sincerely apologize and I can assure you this will not happen to future guest thanks to your comments, our Housekeeping team made the alarm clock inspection part of their daily routine. Once again thank you for your feedback and we hope to Welcome you back again. Take Care!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

In Love with Tryp!

Posted Apr 24, 2017
Pros: Everything! Location is fabulous, rooms are immaculate, edgy and just plain cool :o) Loved the rooftop sitting area!
Cons: Not a thing!
Location: Madison Square Garden, Escape Rooms, Restaurant Row (hit Becco's for meatballs and pasta!), tons of shops.
I cannot say enough great things about the hotel. From the staff to the accommodations, everything about this hotel is amazing! I visited Tryp a month or so ago for a concert (this hotel is in close proximity to Madison Square Garden) and loved it so much, came back again this month for an overnight with friends. I was not only thrilled that our front desk guy remembered me but upgraded us to their 7th Floor Fitness Room, completed with two full baths, livingroom, etc. The concierge was extremely knowledgeable with local restaurants, subway lines, etc.
Comment from Hotel Management
Apr 29, 2017 by Yajaira Farciert, Hotel Management
Greetings Kat, Wow! Thank you so much for such an awesome review and rating. We are so glad you had a 5 star experience both times, our staff works very hard to create great guest experiences and we are delighted to learn you had such a great time in our Hotel. Please do plan to comeback and stay with us very soon!
3 out of 5
by A verified traveler

Bad experience

Posted Apr 19, 2017
Night staff was horrible, the floor was dirty. Location is good.
Comment from Hotel Management
Apr 19, 2017 by Yajaira Farciert, Hotel Management
Wow! We are so sorry that you were not happy with your experience with us. We will definitely address the items you have commented on with the front desk and the housekeeping team. Please give us a second chance to serve you better and give you the 5 star experience you deserve.