Ratings based on 1,133 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great midtown hotel

Posted Aug 29, 2015
Pros: Room was spotlessly clean and spacious and quiet. Location was good and the in house restaurant was wonderful.
Cons: Don't charge for WiFi. Most places provide it free of charge.
Location: Walking distance to Rockefeller Center, Fifth Avenue shopping and lots of great restaurants.
First time staying at the Benjamin and it was a pleasant surprise. The room was a deluxe studio suite and was spacious and clean and surprisingly quiet compared to most places I've stayed in the city. The staff was pleasant and accommodating and the location on 50th and Lexington was within walking distance of most of the places we were planning to go. Having The National restaurant right downstairs is also a bonus, the food is great and they provide the room service for the hotel. Summer rates made the studio suite affordable but I'd definitely stay at the Benjamin again, even if it had to be in a regular room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2015
It was a nice hotel, Good location. It is a good 4.5 stats hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Good rate. Good location

Posted Aug 17, 2015
Very comfortable and convenient. Good rate. We enjoyed our stay. The bed was comfortable. Nice to have a kitchenette
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic location. Staff a joy!

Posted Jul 31, 2015
Perfectly situated. A clean, elegant and friendly hotel. Would highly recommend to anyone wanting to explore.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel well located

Posted Jul 21, 2015
Lower floors are noisy as is usual in New York. They offered us an upgrade at reasonable price
5 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque, NM

Beautiful Hotel, and close to everything!

Posted Jul 8, 2015
Pros: Staff, cleanliness, location.
Cons: Hot water was not available at all times.
Location: Close to Subway, Rockefeller Center and even Times Square was not that far away.
The staff were extremely attentive, the Hotel was clean and close to everything. The bed was SOOO comfortable! ALL elevators were in working condition, so no issues with being staying on the upper floors (recommended). A 5 out 5 for sure!
5 out of 5
Recommended
for Everyone
by A verified traveler from Philly

Nice hotel

Posted Jul 6, 2015
Pros: I liked the fact that it was an older hotel that had been maintained and upgraded over the years. The elevators had recently been upgraded.
Cons: I'd like a top sheet on my bed not just a duvet.
Location: Convenient to Central park and Broadway. Subway stop near by. Really a sweet spot.
The clerk that checked us in moved us up to the 23rd floor so we could have a view which was excellent. The rest of the staff were equally helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2015
Great space and amenities in the rooms, especially for crowded NY.
3 out of 5
by A verified traveler from shah

the hotel has a very gloomy and dull feeling

Posted Jul 3, 2015
the bathtub is old water pressure horrible i booked this hotel on a daily room rate by on checkin i was charged in full whic is just rude the lifts dont work room service is very poor
4 out of 5
Recommended
for Everyone
by A verified traveler from misn

Convenint uptown location

Posted Jun 23, 2015
Spacious 2 rooms with space for kids to chill had to queue for bathroom but no issue kitchenette useful fot heating food when not eating out