Presidential Suite | Premium bedding, minibar, in-room safe, desk

Reviews of The Carlyle, A Rosewood Hotel

5 out of 5
The Carlyle, A Rosewood Hotel
35 E 76th St, New York, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 506 out of 673 reviews" "
Rating 8 - Good. 101 out of 673 reviews" "
Rating 6 - Okay. 32 out of 673 reviews" "
Rating 4 - Poor. 12 out of 673 reviews" "
Rating 2 - Terrible. 22 out of 673 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Siegfried

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only two words for the Carlyle: THE BEST.
Stayed 1 night in Apr 2024

10/10 Excellent

eve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in NYC. Elegant surroundings, outstanding service, warm and luxurious.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph, Alexandria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a spectacular property with perfect staff. I was there to see a show. DIanna Agron's show exceeded expectations, the food was terrific. The staff is courteous and helpful. I stay at hotels all over the world and this one was a very pleasant surprise. We will be back soon.
Stayed 1 night in Apr 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Fiona

Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, clean and staff is always so friendly. Great place for dogs as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Stayed 4 nights in Mar 2024

10/10 Excellent

Nathalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, came with my daughter for a weekend getaway and we were treated like gold. Staff was amazing and service was On point. Will definitely come back.
Stayed 3 nights in Mar 2024

10/10 Excellent

ANNE

Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical hotel.
Stayed 3 nights in Feb 2024
Response from The Carlyle, A Rosewood Hotel on Feb 26, 2024
Dear Edward,Thank you for your kind words! We're delighted to hear that you found The Carlyle to be a magical hotel. We appreciate your feedback and hope to welcome you back for more enchanting experiences.Sincerely, The Carlyle Family

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Feb 2024
Response from The Carlyle, A Rosewood Hotel on Feb 17, 2024
Dear Mona,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Carlyle Family

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay thanks to your excellent staff!
Stayed 2 nights in Feb 2024
Response from The Carlyle, A Rosewood Hotel on Feb 17, 2024
Dear William, Thank you for your kind words! We're thrilled to hear that you had a wonderful stay, and we truly appreciate your recognition of our excellent staff. They take great pride in providing exceptional service. We look forward to welcoming you back for another delightful experience.Sincerely, The Carlyle Family

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Carlyle, A Rosewood Hotel on Feb 17, 2024
Dear Lisa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Carlyle Family

10/10 Excellent

Sorin, MERRIMACK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Carlyle, A Rosewood Hotel on Feb 17, 2024
Dear Sorin, Thank you for your great review! We are delighted to hear that you had an enjoyable experience with us. Your positive rating is truly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional stay.Sincerely, The Carlyle Family

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Carlyle is superb!!!
The Carlyle service and friendliness is second to none.
Stayed 4 nights in Dec 2023
Response from The Carlyle, A Rosewood Hotel on Feb 17, 2024
Dear Paul, Dear [Guest],Thank you for your wonderful feedback! We are thrilled to hear that The Carlyle's service and friendliness stand out as second to none. It's our pleasure to provide an exceptional experience, and we look forward to welcoming you back for more memorable moments.Sincerely, The Carlyle Family

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I love the caryle
Stayed 1 night in Dec 2023
Response from The Carlyle, A Rosewood Hotel on Feb 17, 2024
Dear Eric, We love having you at The Carlyle! Your appreciation means the world to us. Thank you for sharing the love, and we look forward to welcoming you back soon.Sincerely, The Carlyle Family

10/10 Excellent

darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Luxury Manhattans best 5 star hotel !
As always just impeccable ! My home away from home for over 20 years. 5 star hotel with 100 points of Excellence.
Stayed 1 night in Dec 2023
Response from The Carlyle, A Rosewood Hotel on Feb 17, 2024
Dear Darius, We are truly honored to have been your home away from home for over 20 years. Your kind words and continued loyalty mean the world to us. Thank you for considering us a 5-star hotel with 100 points of excellence. We look forward to many more years of providing you with impeccable service.Sincerely, The Carlyle Family

10/10 Excellent

Justin

Stayed 1 night in Dec 2023
Response from The Carlyle, A Rosewood Hotel on Feb 17, 2024
Dear Justin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Carlyle Family

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place to stay
The staff was very accommodating. This has been one of our favorite places to stay. Bemelman’s Bar is a must.
Stayed 3 nights in Dec 2023
Response from The Carlyle, A Rosewood Hotel on Feb 17, 2024
Dear Jimmy, Thank you for your kind words and positive feedback. We are thrilled to hear that our staff was accommodating, and we greatly appreciate your continued patronage. It's delightful to know that The Carlyle remains one of your favorite places to stay.We couldn't agree more about Bemelmans Bar – it's indeed a must-visit! We look forward to welcoming you back for another memorable experience at The Carlyle.Sincerely, The Carlyle Family

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from The Carlyle, A Rosewood Hotel on Feb 17, 2024
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sincerely,The Carlyle Family

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great hotel , service seemed a bit disjointed and staff where efficient but did not let you feel special . Rooms are small for the price point
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from The Carlyle, A Rosewood Hotel on Dec 8, 2023
Dear Heather,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Carlyle Family

4/10 Poor

Francisco E

Disliked: Cleanliness, staff & service, property conditions & facilities
nothing.
Stayed 2 nights in Nov 2023
Response from The Carlyle, A Rosewood Hotel on Nov 29, 2023
Dear Francisco E,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay with us. We appreciate your comments and will take them into consideration as we continue to strive for excellence. Sincerely,The Carlyle Family

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Carlyle, A Rosewood Hotel on Nov 29, 2023
Dear Joanna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Carlyle Family

10/10 Excellent

Zachary, Beverly Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very high end. Lots of great amenities. Guests are given preference at all hotel bars and such. Great time
Stayed 3 nights in Oct 2023
Response from The Carlyle, A Rosewood Hotel on Nov 29, 2023
Dear Zachary,Thank you for your wonderful feedback! We're delighted to hear that you found our property to be very high end with lots of great amenities. It's fantastic that you had a great time and appreciated the preferential treatment for guests at our bars and other facilities.We look forward to welcoming you back for another exceptional experience.Best regards,The Carlyle Family

6/10 Okay

Jan

Traveled with group
Need bathrooms with better lighting, better mirrors better toiletries.
Stayed 2 nights in Oct 2023
Response from The Carlyle, A Rosewood Hotel on Oct 20, 2023
Dear Jan, We appreciate your feedback and suggestions for improvement. Ensuring a comfortable and enjoyable stay is our priority. Your comments regarding the bathroom lighting, mirrors, and toiletries have been noted, and we'll certainly consider them as we continue to enhance our guests' experiences. Thank you for taking the time to share your thoughts with us. If you have any other feedback or specific recommendations, please don't hesitate to let us know. We're here to make your future visits even better.Sincerely, The Carlyle Family

10/10 Excellent

david

Stayed 1 night in Oct 2023
Response from The Carlyle, A Rosewood Hotel on Oct 30, 2023
Dear David, Thank you for taking the time to leave a perfect rating. We're thrilled to hear that you had a wonderful experience during your stay with us. Your feedback is valuable, and we're delighted that you enjoyed your time at our hotel.If you ever wish to provide more details or have any special requests on your next visit, please don't hesitate to reach out. We look forward to welcoming you back for another exceptional stay.Sincerely, The Carlyle Family

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Carlyle was like stepping back in time, understated elegance with excellent guest services. It is an upscale hotel and is priced accordingly but it is a lovely, worthwhile experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kelsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Natalia

Stayed 2 nights in Aug 2023

2/10 Terrible

David

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
LOUD ENGINE NOISES IN ROOM AT NIGHT EVERY THRITY MINUTES TO ONE HOUR STARTING EARLY IN THE MORNING AT 4 AM. STAFF SAID IT WAS POSSIBALLY LINKED TO THE AC EMPTYING OUT MOISTURE. IT WAS REALLY LOUD ALMOST LIKE A LAWN MOWER STARTING UP. THE STAFF WAS ABLE TO PROVIDE A DISCOUNT BUT IT STILL DOES NOT MAKE UP FOR THE LACK OF SLEEP AND IMPACT ON HEALTH.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kristie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautifully restored. The bar was so much fun. The staff was amazing. The elevators didn’t work well, but the staff was there to help if we couldn’t get them to work
Stayed 3 nights in Aug 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Aug 2023
Response from Caroline on Aug 17, 2023
Dear Jeffery,Thank you for your kind review of our hotel! We are delighted to hear than you enjoyed your stay and hope to welcome you back very soon.

10/10 Excellent

Jovina

Traveled with partner
Liked: Amenities
The staff was always very helpful and friendly, taking care to make the most of our stay. The room was well appointed and spacious. The bathroom could have been bigger, with more shelf space. Excellent products.
Stayed 3 nights in Aug 2023
Response from The Carlyle, A Rosewood Hotel on Aug 13, 2023
Dear Jovina, Thank you for your feedback on your recent stay at The Carlyle. We're pleased to hear that our staff made your stay enjoyable and that you found the room to be well-appointed and spacious. We appreciate your suggestion regarding the bathroom and shelf space, and we'll take it into consideration for future improvements. We're glad you enjoyed the amenities we provide and hope to have the pleasure of welcoming you back in the future for another great experience.Sincerely, The Carlyle Family

2/10 Terrible

ROMAN

Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from The Carlyle, A Rosewood Hotel on Aug 13, 2023
Dear Roman,Thank you for taking the time to review our hotel. We value all guest feedback and would appreciate any specific details you can provide to help us understand your experience better. Your insights will help us enhance our services and ensure a better stay for all our guests. We hope to have the opportunity to welcome you back in the future.Sincerely, The Carlyle Family

10/10 Excellent

Ismael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge Team
Stayed 3 nights in Jul 2023

10/10 Excellent

JoAnn West

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel stay in Manhatten ever.
Stayed 3 nights in Jul 2023
Response from Caroline on Aug 17, 2023
Dear Ms. West,Thank you for your wonderful review of The Carlyle! We are delighted to hear that you enjoyed your stay on the Upper East Side. We wish you all the best and hope to welcome you back very soon.

10/10 Excellent

Steven Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic and hip property with stellar service.
Stayed 3 nights in Jul 2023
Response from The Carlyle, A Rosewood Hotel on Jul 30, 2023
Dear Steven, Thank you for your fantastic review! We are delighted that you enjoyed the blend of history and modernity at our property, as well as our stellar service. It was a pleasure to have you as our guest, and we hope to welcome you back soon for another memorable stay!Sincerely, The Carlyle Family

10/10 Excellent

Janice

Stayed 1 night in Jul 2023
Response from The Carlyle, A Rosewood Hotel on Jul 31, 2023
Dear Janice, Thank you for the perfect rating of our hotel. We are delighted to know you had an enjoyable stay and look forward to another perfect visit. Sincerely, The Carlyle Family

10/10 Excellent

viranica

Stayed 1 night in Jul 2023
Response from Caroline on Aug 17, 2023
Dear Viranica,Thank you for your kind review! We are delighted to hear that you enjoyed your stay and hope to welcome you back to The Carlyle very soon.

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was the best of any hotel
Stayed 1 night in Jul 2023
Response from The Carlyle, A Rosewood Hotel on Jul 30, 2023
Dear Lauren, Thank you for taking the time to share your experience of our hotel. We are delighted to know you had a great stay and appreciate your high regards. We look forward to providing you another enjoyable experience. Sincerely, The Carlyle Family

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cozy atmosphere! Everything was excellent…we will be back!
Stayed 4 nights in Jul 2023
Response from The Carlyle, A Rosewood Hotel on Jul 30, 2023
Dear Tiffany, Thank you for the great review of our hotel! We are delighted that you enjoyed your stay and look forward to welcoming you again very soon.Sincerely,The Carlyle Family

10/10 Excellent

Olivia

Stayed 1 night in Jul 2023
Response from Caroline on Aug 17, 2023
Dear Olivia,Thank you for your wonderful review of The Carlyle. We are delighted to hear that you enjoyed your stay and hope to welcome you back to The Carlyle very soon!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from The Carlyle, A Rosewood Hotel on Jul 30, 2023
Dear Jason, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Carlyle Family

10/10 Excellent

Rusong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from The Carlyle, A Rosewood Hotel on Jul 30, 2023
Dear Rusong, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Carlyle Family

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Carlyle, A Rosewood Hotel on Jul 15, 2023
Dear Stephen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Carlyle Family

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from The Carlyle, A Rosewood Hotel on Jul 30, 2023
Dear Bruce, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Carlyle Family

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly. Lovely experience. Highly recommend.
Stayed 1 night in Jul 2023
Response from Caroline on Aug 17, 2023
Dear Kellie,Thank you for your wonderful review of our hotel! Our team will make sure to pass along your kind words to our Carlyle staff. We wish you all the best and hope to welcome you back very soon.