The Carlyle is a classic. The service was impeccable, discrete and prompt. The concierge was helpful and confirmed reservations promptly. All out needs were met effortlessly. Room service was quick and efficient and the food very good. The location is perfect.
Comment from Hotel Management
Nov 21, 2016 by The Carlyle, A Rosewood Hotel, Hotel Management
Thank you for taking the time to share your review with us! We are delighted to hear that you enjoyed your experience overall. With that being said, we will absolutely follow up with the individual departments to ensure that the room in which you stayed, is properly inspected and taken care of for future guests.
Thank you again for this valuable feedback! Wishing you all the best and a lovely holiday season.
The Carlyle Family