Ratings based on 1,866 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and convenient.

Posted Feb 1, 2016
Upgraded to a spacious suite! We will be sure to stay here when we come to NYC
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB, Canada

Great location

Posted Jan 29, 2016
Pros: Location and some of the staff were wonderful
Cons: Cleanliness of rooms - they could use an update.
Location: Great Location - Close to New York Library, Time Square, Empire State building and super close to Grand Central Terminal
The location of this hotel is fantastic. It is super close to Grand Central Terminal. The hotel has lots of near by restaurants and pubs. Park Allen Tavern, La Stanza, Bravest and The Junction were some of our favourites. Everything you want to see if either close walking distance like New York library, Time Square, Empire State building. Or an easy subway ride from Grand Central. The rooms were ok. We didn't spend a whole lot of time in it. The bathroom and bed was clean. The rest of the room was pretty dusty and the floors were stained but it didn't really bother us. The hotel staff were hit or miss. They were either amazing to deal with and super helpful or they were really rude. The door guys are really friendly and helpful if you are looking for a place to eat or need directions. The bagel express is a block away and they have really good breakfast for cheap. All in all we got a great deal on this hotel and we were happy to stay here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 27, 2016
Hotel nicely situated just off Lexington,a short walk from Grand Central station. Room cleaned daily, probably the most comfortable beds away from home! Fully stocked mini bar but no kettle.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and price.

Posted Jan 18, 2016
The headboard was covered in velvet. Looked dusty. That bothered me. Very nice walk in closet in our room. I would return.
3 out of 5
Recommended
for Everyone
by A verified traveler from BY

Bien para dormir

Posted Jan 17, 2016
El hotel esta limpio y en una buena ubicación, pero ya está viejo y las habitaciones necesitan ser renovadas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2016
Great location. A truly worthy 4-star experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Suite

Posted Jan 12, 2016
I loved this hotel but it would be too pricey for me except for the great deal I got on Expedia
2 out of 5
by A verified traveler

Not like the pictures

Posted Jan 5, 2016
The room did not look like the photos!! We arrived very late as our flights were delayed. Our room faced a busy road and the window didn't close property! It was noisy and very drafty and the thermostat was broken!! Lucky we only spent 1 night!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location

Posted Jan 4, 2016
Excellent hotel with good helpful staff. Would definitely be back.
5 out of 5
Recommended
for Everyone
by A verified traveler from TorontoON Canada

年越しで利用しました。大満足です!

Posted Jan 2, 2016
ひとり旅で利用。グランドセントラル駅からすぐの好立地で、気合があればどこへでも歩いて行けます。(セントラルパーク30分、ロックフェラー15分、エンパイア10分)ホテルもグレードアップされていて快適な年越しになりました。シャワーも温度が暖かく、掃除も行き届いています。ウォークインクローゼットにはアイロンや金庫もありました。歯ブラシは無いので日本人の人は忘れずに日本から持ってきてくださいね。あとはティーセットなどが無いので飲み物などは冷蔵庫にあるものを買うスタイルです。