Ratings based on 1,580 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
by A verified traveler from California
Noisy!Posted Oct 7, 2015
Pros: Room was spacious and nicely decorated.
Cons: Double pane windows to block street noise.
This hotel is in a very convenient location, at E. 39th and Lexington Ave. That being said, it is the noisiest hotel we have ever stayed while in NYC.
for Everyoneby A verified traveler
AccessibilityPosted Oct 5, 2015
Pros: The Junior suite.
Cons: For persons with disabilities or who must take medication regularly, the room should be available by 1:00 p.m.
Location: Morgan Library, Rossini's restaurant.
A great place from which to hail a cab. They come up 39th St. regularly.
for Everyoneby A verified traveler from Ontario, Canads
AmazingPosted Oct 5, 2015
Pros: Location and spacious room
Location: Grand Central, Park Avenue and 5th Avenue whichhas the best shopping
Nice little hotel located on a quiet street but walking distance to everything that is NYC. Proximity to the Grand Central which will transport you from the airport and to other areas of NYC. Hotel staff was friendly & acvomkodating and good wifi.
for Everyoneby A verified traveler
gutes Hotel in zentraler lage von nyPosted Sep 27, 2015
Location: zentral gelegen.wichtige sehenwürdikeiten ,in der nähe
zentrales Hotel .in manhatten, von dem man ,das empire, times-squer, usw. sehr gut, zu fuß erreichen kann. alles ,wenn man gut zu fuß ist. in 15 min. zuereichen!
for Everyoneby A verified traveler from Deurne
Goede locatie.Posted Sep 23, 2015
Ligt op een fijne locatie, dicht bij Grand Central Station waar ook de shuttlebus van/naar het vliegveld stopt. Op loopafstand van Times Square en van het Empire State Building.
for Everyoneby A verified traveler from egypt
Excellent locationPosted Sep 21, 2015
Cons: Rooms need renovation
Had higher expectation for the price, too expensive
by A verified traveler from White Plains, NY
Disappointing accomodationsPosted Sep 21, 2015
Pros: Good location for our needs
No HD channels (analog only - ridiculous) No coffee maker (again - ridiculous) Clogged shower drain Our arrival in our room was interrupted by a visit by the service tech who needed to replace the latch lock on the door. We could not leave the room or do anything else until this work was completed. This happened immediately upon our arrival in the room and held us up by about 30 minutes.
by A verified traveler
Great location but missing a few things.Posted Sep 18, 2015
Pros: Location was great. A short walk to Grand Central station.
Cons: Noise in halls. Complimentary beverages would have been a nice gesture.
Stayed for 3 nights. Room was very comfortable, location was perfect for trip using public transportation. Staff was pleasant. However, I feel the hotel lacked crucial elements of what a GOOD hotel should have for the price listed. Other than a few hours in the morning the hotel didn't offer complimentary beverages. Water was offered in the mornings but was stored basically behind the desk, so you had to wait and ask for it. Coffee wasn't available at anytime in the foyer. I have never been to a hotel that hasn't offered that service in the past. The hall noise during the night was very loud because the door didn't closely fit. There was a gap between the floor and the door which allowed light to enter the room at night. It didn't help our room was directly in front of the elevator. We asked the front desk for food recommendation and they really had nothing to say.
for Everyoneby A verified traveler from Silver Spring, MD
Great hotel on the East Side of ManhattanPosted Sep 7, 2015
We were upgraded to a suite when we checked in, which was spacious for a New York hotel room and very comfortable. The location was great--near restaurants and transportation.
for Everyoneby A verified traveler from florida
Wonderful location large room great staffPosted Sep 3, 2015
This is an old hotel the furnishings are not new don't expect bright and shiny new things but the room is very large for New York standards has all the amenities you need The bed is comfortable and clean the staff is extremely helpful and pleasant There is a closet the refrigerator the safe the desk and computer and Internet access Couldn't beat it for the price