Ratings based on 470 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Abergavenny, Wales

Good hotel in central location

Posted Dec 4, 2016
Pros: Comfortable room in a central location. Staff always friendly and welcoming.
Cons: Not much at this price.
Location: Access to subway 2 minutes walk away, 5 minutes from Empire State Building and 10 from Madison Square Gardens.
Central location - 5 minutes walk from Empire State Building. However, this meant it could be noisy. Comfortable room, not big but had everything we needed. Staff, both 'front of house' and domestic were always friendly and welcoming. Limited options for eating - breakfast is available in the hotel, and there is a restaurant through an interconnecting door serving meals from breakfast throughout the day. But, contradicting the information in the room, this is run as a separate business and money spend here cannot be charged to your room. We ate both breakfast and evening meals there and food was good and staff attentive. If you want to save money (compared to a taxi)getting to/from JFK, Penn station is a 10 minute walk away (with luggage) giving access via Long Island Rail Road (LIRR) and Skytrain.
5 out of 5
by A verified traveler from C

Stayed here so many times

Posted Dec 3, 2016
Perfect location, lovely staff, so helpful and fabulous hotel.
5 out of 5
by A verified traveler

Fairly small hotel, really close to Herald Square

Posted Dec 2, 2016
Comfortable beds, not too noisy. Lovely, helpful staff. Close to shops and attractions, subway at end of the street. Thumbs up
1 out of 5
by A verified traveler

Al di sotto delle aspettative

Posted Nov 29, 2016
Pros: Nulla
Cons: Praticamente tutto
Location: Buona posizione, molto centrale
Le foto su Expedia non rendono assolutamente idea dell'ambiente. Si limitano alla zona del check-in nella hall. Camera poco confortevole. Assenza di possibilità di regolare la temperatura in camera. Cassaforte non funzionante. Bagno piccolissimo. Prezzo assolutamente eccessivo per il servizio offerto. Personale non curante delle lamentele fatte.
5 out of 5
by A verified traveler from US

So comfortable, slept very well. Staff was great,

Posted Nov 28, 2016
Pros: One block from Macy's etc. Good restaurants in the area
Love the charm of this old building. Décor is just what I like, simple, elegant, not cookie cutter.
5 out of 5
by A verified traveler

Great Location

Posted Nov 28, 2016
Great location for tourists in NYC. A bit noisy at night due to busy area but other than that excellent hotel. I would definitely stay again.
5 out of 5
by A verified traveler

Posted Nov 24, 2016
Goed centraal gelegen in Midtown Manhattan. Subway om de hoek. Vriendelijk en behulpzaam personeel, leuke bar met huiskamersfeer. Elke dag schone handdoeken. Lekkere ( gratis) koffie in de ochtend.
3 out of 5
by A verified traveler from england

Bang average!

Posted Nov 22, 2016
Just stayed 4 nights. Hotel is in great location with easy subway access but hotel is tired, a bit grotty in places and the bathroom wasn't clean. It is also very noisy from the outside due to location but also the air con and heating are ridiculously noisy on the inside. The staff were friendly though and helpful so made it pleasant.
4 out of 5
by A verified traveler from HK

Convenient location

Posted Nov 19, 2016
Convenient location, metro station is just around the corner. Comfortable bed.
4 out of 5
by A verified traveler from Penticton BC

Great location close to Empire State Building

Posted Nov 16, 2016
Pros: Location, character, comfort & staff.
Cons: Older style heating system made climate control a bit haphazard - too warm or cold on occasion.
Location: One block from Empire State Building & Macy's. Central Park about 45 minutes walk upown via Times Square. Hop On, Hop Off buses stop close by.
Character property in convenient midtown locaton close to Empire State Building, Macy's &Times Square. Typically small rooms but clean and very comfortable beds. Staff very friendly & helpful. Bar & coffee/tea facilities in foyer. Several local bars & restaurants, including linked bar/restaurant (Brendan's) serving great breakfasts. Would stay there again in a heartbeat.