Ratings based on 2,294 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Great boutique hotel in theater district

Posted Jan 12, 2017
Pros: Clean quite and very professional
Cons: Breakfast at the hotel restaurant is quite expensive.
Location: Too much to post - Lets just say that it is great location for almost anything you want to do in NYC
Fabulous hotel, great staff and close to Time Square. Check out the Red Flame for breakfast and make sure that you get 1/2 price theater tickets from the kiosk on the north end of Time Square.
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Great Location

Posted Dec 20, 2016
Beautiful hotel with exceptional staff~ Bed very comfy, very quiet room~ We will definitely return!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Royersford

Location is awesome. Great staff.

Posted Dec 19, 2016
Great hotel. Great staff. Great location. Would have liked some hot water (not lukewarm) in the shower. If that can improve. It's a five plus star.
4 out of 5
Recommended
for Everyone
by A verified traveler from C.

Nice Hotel

Posted Dec 12, 2016
Hotel is close to quite a few major attaractions that are within walking distance. Lots of close by restaurants and Pubs as well.
3 out of 5
by A verified traveler from Sacramento, CA

Great location.

Posted Dec 9, 2016
Pros: Location, staff and it was clean.
Cons: The rooms need to be enlarged.
Location: Close to subway, Theater, Times Square, Bryant Park and Rockefeller Center.
The hotel is well located with friendly and helpful staff. The rooms are clean but are very small. The closet doors when open blocked both the bathroom door and the door to enter the room. There was no room to walk on one side of the bed. There was no place to put toiletries in the bathroom and a chair that was located at a table between the beds had to be moved in front of the door to be able to get into and out of bed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wollongong Aust

Central to Theatre District

Posted Dec 5, 2016
Small hotel close to Times Square, theatres and shopping. Hotel is near several subway stops which we used extensively using a Metro 7 day card. Room was small and could benefit from brighter lighting but it was comfortable and clean. Bathroom very clean. Easy walk to Rockefeller Plaza and many other sites. Plenty of food choices in the area too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really lovely hotel

Posted Nov 30, 2016
This is a really lovely hotel. Didn't provide loads of facilities but it provided everything you really needed. Tea and coffee in the morning. Cider at night time. Free computers with free printing. Small gym. The staff were really really accommodating. I would highly recommend this hotel as a simple, lovely place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Concierge knowledge excellent

Posted Nov 24, 2016
Great location. Concierge really helpful and excellent knowledge.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Nov 20, 2016 on Hotels
an extremely nice staff and a great small bar