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Hello Constance,We are delighted you enjoyed your time with us in SoHo and that our front desk team proved so helpful to you during your stay. Please remember us the next time you are in NYC!Warm regards,Kori Yoran, General Manager
Hello Stefanie,Amazing is what we love to hear! Thank you for making yourself at home at ModernHaus, and we would love to welcome you back the next time you are in Manhattan.Warm regards,Kori Yoran, General Manager
Response from Embassy Suites Denver on Apr 17, 2024
Hello Erin,As you discovered, our location is ideal for getting around the city! Thank you for making yourself at home with us, and do come back soon!Warm regards,Kori Yoran, General Manager
Check-in was great especially when our room was ready early. We will definitely come back to ModernHaus when we are back in NYC.
NORMA
Stayed 1 night in Apr 2024
Response from Isael O'Sullivan on Apr 15, 2024
Posted Apr 11, 2024 Comment from Hotel ManagementApr 12, 2024 by ModernHaus SoHoHello Norma, Thank you for taking the time out of your day to share your top score with us! We are delighted you entrusted ModernHaus with your stay in the city, and we hope we can count on your return. Our modern oasis awaits! Warm regards
2/10 Terrible
Douglas
Mar 31, 2024
Douglas
Stayed 1 night in Mar 2024
Response from ModernHaus SoHo on Apr 1, 2024
Hello Douglas,We are sorry to note from your score that your stay could have been improved upon. We hope our team members proved eager to assist with any issues that may have arisen while you were with us, and we hope to earn your full faith in us one day.Warm regards,Kori Yoran, General Manager
Hello Rosa de,What a pleasure to find your five-star approval waiting for us! We hope you will return to see us again in SoHo soon! Our friendly team and inviting neighborhood await!Warm regards,Kori Yoran, General Manager
10/10 Excellent
sampriti
Mar 22, 2024
sampriti
Stayed 1 night in Mar 2024
Response from ModernHaus SoHo on Apr 12, 2024
Hello sampriti,Thank you for taking the time out of your day to share your top score with us! We are delighted you entrusted ModernHaus with your stay in the city, and we hope we can count on your return. Our modern oasis awaits!Warm regards,Kori Yoran, General Manager
Very noisy during day and night. Sleepless nights due to construction and some emergency trucks on the streets around. We left one night early.
Emilia V.
Stayed 6 nights in Jan 2024
Response from Tamika on Mar 18, 2024
Dear Emilia, I apologize for the experience you had. I can understand how frustrating it may have been to constantly hear all of the street noise. We would love to invite you back when the construction is finished so that you can truly enjoy what we have to offer!
Hello Philip,Thank you for taking the time to share your positive score with ModernHaus team! We loved hosting you here in the heart of SoHo, and we hope to see you again before too long!Warm regards,Kori Yoran, General Manager
Well appointed room with high ceilings and tons of natural light. Felt much larger than typical NYC hotels.
Fantastic restaurants, coffee shops and shopping nearby
Rafael
Stayed 4 nights in Feb 2024
Response from Isael O'Sullivan on Mar 4, 2024
We're happy to hear that you had a great experience at ModernHaus! We hope to see you again soon!Thanks,
Hello Karoline,We are sorry to hear that your arrival experience was not up to par. We're going to address this with our team.We hope for another chance to earn your higher regard one day.Warm regards,
Hello Buck,We are sorry to note from your score that your stay could have been improved upon. We hope for another chance to earn your higher regard one day.Warm regards,Kori Yoran, General Manager
Hello Rachel, Your top score makes our day! Thank you for joining us here in SoHo, and we hope your five-star approval will bring you back to our door soon.Warm regards, Kori Yoran, General Manager
Staff was amazing! Location is perfect for walking. Would definitely go back.
Susan
Stayed 3 nights in Jan 2024
Response from ModernHaus SoHo on Feb 12, 2024
Hello Susan,Amazing is what we love to hear! Thank you for choosing to stay with us during your time in the city, as we know the choices are many. We can't wait to host you again!Warm regards,Kori Yoran, General Manager
Great hotel, stayed in the skyline room. It was amazing and the hotel staff are great. Restaurants and roof top bar are great additions
Justin
Stayed 1 night in Jan 2024
Response from ModernHaus SoHo on Jan 29, 2024
Hello Csaba,We share your frustration that your relaxing birthday weekend was marred by inconsiderate guests nearby. We regret that we could not do more to ensure your tranquility, and we hope for a chance to earn your trust one day.Warm regards,Kori Yoran, General Manager
Hello Anna,What a pleasure to find your five-star approval waiting for us! Thank you for escaping the every day with us here in SoHo, and we hope to welcome you back before too much time has passed.Warm regards,Kori Yoran, General Manager
Nice and quiet, well located to walk around Soho, and great service - very responsive via text when the hair dryer in my room was not working! All in all, would totally stay here again.
Verified traveler
Stayed 3 nights in Dec 2023
Response from ModernHaus SoHo on Jan 8, 2024
Hello guest,Thank you for basing your NYC trip at our SoHo escape! We are glad you found our hotel to be quiet and relaxing and that we provided the five-star service you are correct to expect. We love knowing our text messaging system worked so well with you, as we always like to stay in contact with our guests.We can't wait to see you again!Warm regards,Kori Yoran, General Manager
Hello Kaylan,What a treat to find your five-star approval waiting for us! Thank you for making yourself at home with us at ModernHaus, and we hope you will hurry back!Warm regards,Kori Yoran, General Manager
Hello Gwynn,What a pleasure to find your five-star approval waiting for us! We hope you will remember us the next time New York City calls to you!Warm regards,Kori Yoran, General Manager
10/10 Excellent
Alexandria
Dec 27, 2023
Alexandria
Stayed 1 night in Dec 2023
Response from ModernHaus SoHo on Dec 29, 2023
Hello Alexandria,Thank you for taking the time to share your five-star rating with our team here at ModernHaus. The pleasure was all ours, and we hope to entice you back in the new year!Warm regards,Kori Yoran, General Manager
Being a VIP member, I was upgraded to a lovely studio queen room with beautiful city views (we had a great view of the Freedim tower and sun rises and sun sets). The rain shower was lovely as were the automated shades/black out curtains.
The staff was friendly and knowledgeable too and the breakfast at Jumpin Jacks top notch. The rooftop bar was also elegant and cozy. would stay here again
Vidushi
Stayed 2 nights in Dec 2023
Response from ModernHaus SoHo on Dec 27, 2023
Hello Vidushi,It was our pleasure to upgrade you upon arrival as a VIP guest, and we are glad you loved your studio queen with views of the city, including the iconic Freedom Tower. We, too, love our rain showers and blackout curtains to ensure full comfort in our urban setting, and we are delighted you lingered for breakfast at Jumpin Jacks. Until next time!Warm regards,Kori Yoran, General Manager
8/10 Good
Harsharn
Dec 24, 2023
Harsharn
Stayed 2 nights in Dec 2023
Response from ModernHaus SoHo on Dec 26, 2023
Hello Harsharn,What a pleasure to earn your positive score this holiday season! We hope to see you again before too much time has passed.Warm regards,Kori Yoran, General Manager
Hello guest,Thank you for sharing your stamp of approval! We loved hosting you here in SoHo, and we hope you will call ModernHaus your home away from home upon your next visit to the city as well.Warm regards,Kori Yoran, General Manager
10/10 Excellent
Chandni, Washington
Dec 15, 2023
Chandni
Stayed 3 nights in Dec 2023
Response from ModernHaus SoHo on Dec 18, 2023
Hello Chandni,Thank you for joining us in SoHo! The pleasure was all ours, and we would love for you to come 'home' to ModernHaus again.Warm regards,Kori Yoran, General Manager
Hello Jaeyun,Thank you for joining us in the city for a five-star stay! We would love to repeat the experience in 2024!Warm regards,Kori Yoran, General Manager
Hello Lani,What a treat to find your perfect score waiting for us! We loved hosting you in Manhattan and hope to repeat the experience soon!Warm regards,Kori Yoran, General Manager
Hello Anthony,Thank you for joining us in SoHo for a five-star visit! We would love to repeat the experience soon!Warm regards,Kori Yoran, General Manager
Hello Alexander,Thank you for entrusting the ModernHaus SoHo with your visit to the city. We loved welcoming you through our doors and we hope you found time to take advantage of our many unique amenities.Warm regards,Kori Yoran, General Manager
Room comfortable; front desk and management friendly and very helpful. They are clearly service-oriented. Would stay there again.
Verified traveler
Stayed 4 nights in Nov 2023
Response from ModernHaus SoHo on Dec 5, 2023
Hello guest,It was our pleasure to welcome you to SoHo with open arms, and we're glad you found our team to be friendly and helpful at every turn. We will share your compliments with our team, and we hope to see you again!Warm regards,Kori Yoran, General Manager
Skyline King room view was amazing!!! Staff was very attentive and welcoming!! We will be back hopefully soon!!
Michelle
Stayed 2 nights in Nov 2023
Response from Isael O'Sullivan on Nov 29, 2023
Hello Michelle, thank you for settling in with us in SoHo! We hope we can repeat the experience and make more memories with you again soon!We're glad to hear that you enjoy our view and our staff! We hope to see you soon.Warm regards
Amazing views from the corner room of freedom tower and downtown manhattan.
Nicholas
Stayed 3 nights in Nov 2023
Response from ModernHaus SoHo on Nov 28, 2023
Hello Nicholas,Amazing views are what our corner rooms and suites are all about, and we're glad you enjoyed your stay with us in SoHo.Until next time!Warm regards,Kori Yoran, General Manager
Hello Edric,Thank you for sharing your top score with us! We would love to welcome you back to our SoHo oasis soon!Warm regards,Kori Yoran, General Manager
10/10 Excellent
Youngmi
Nov 23, 2023
Youngmi
Stayed 3 nights in Nov 2023
Response from ModernHaus SoHo on Nov 27, 2023
Hello Youngmi,Your top score leaves us smiling! Thank you for joining us in SoHo, and do come back to see us again soon!Warm regards,Kori Yoran, General Manager
Modernhaus is definitely my new favorite hotel. I’ve been someone who goes to New York often and I normally stay at the Arlo which is also a great hotel. But HONESTLY I think I just found my new favorite hotel for New York. They make everything so much easier and the staff everyone is so attentive. To get in contact was super simple because it was all through text so if I wasn’t at the hotel I could just text and they would help me and update me. the rooftop and jumpin jacks was great, and don’t even get me started on the heated floors in the bathroom. Best thing ever, only issue was it was hot but that’s just a personal issue for me as I like to freeze while sleeping but all I did was crack open the window at night to help be colder in the room and that was way more than enough. Definitely would be staying back at Modernhaus for for sure as it is my new favorite hotel.
Crystal
Stayed 3 nights in Nov 2023
Response from Isael O'Sullivan on Nov 9, 2023
Hello Crystal, We love hearing from guests who so appreciate our front desk service and warm welcome to SoHo. Thank you for your time and we hope to see you soon!Warm regards,
Hello Casey,Thank you for recommending us to others!We believe our property is an ideal mix between work and still be able to enjoy everything Soho and New York has to offer.We would love to serve as your home base in the city again soon.Warm regards,
This hotel is unique, loved the decoration, the bars and the restaurant is amazing. The bed is super comfy.You can walk around soho, lots of shops, coffees, trendy restaurants, little italy and chinatown is near.
Not so far from brooklyn and time square.
The hotel is nice and very welcoming.
roxanny
Stayed 3 nights in Nov 2023
Response from Isael O'Sullivan on Nov 7, 2023
Hello Roxanny, Thank you for making yourself at home with us in SoHo! We agree that our neighborhood is the ideal place to lay one's head in the city, and we're glad you enjoyed our location. Please join us for our hospitality, modern vibes, and views again soon!Thanks,
Pro: Nice king corner room. Near SOHO shopping and dining
Con: parking problem, construction noise,
Krishnan
Stayed 2 nights in Oct 2023
Response from ModernHaus SoHo on Nov 3, 2023
Hello Krishnan,Thank you for making yourself at home with us in one of our spacious and comfortable corner rooms. As you noted, our modern oasis is near wonderful dining and shopping, and we hope to welcome you back once nearby construction is complete.Warm regards,Kori Yoran, General Manager
Hello Alexander,The pleasure was all ours! Thank you for appreciating our sense of style and design, and we hope to host you again in the city soon.Warm regards,Kori Yoran, General Manager
Hello Chantrell,Thank you for settling in with us in SoHo! We hope we can repeat the experience and make more memories with you again soon!Warm regards,Kori Yoran, General Manager
Amazing experience with this hotel. They treated us first class and even welcome us with a bottle of champagne to celebrate our engagement. Kristy at the front desk was world class in terms of customer service and we are definitely going to stay there again.
Nicholas
Stayed 3 nights in Oct 2023
Response from ModernHaus SoHo on Oct 19, 2023
Hello Nicholas,Amazing is what we love to hear! As you discovered, we treat all our guests like VIPs at ModernHaus, and it was a pleasure to provide you with a bottle of bubbly upon arrival. We love celebrating with our guests!Kristy appreciates your kind words, and we are thrilled to know you will be joining us again one day. We look forward to being part of your continuing story!Warm regards,Kori Yoran, General Manager
Modernhaus is a beautiful hotel for a great Soho experience. The rooms are very spacious with great views. They're also quiet and the temperature control is very good. The bathroom is really well lit and while it has only minimal surface space to put toiletries, at least it has some. The closet is divided for his and hers which is a nice touch. There are bedside tables with a small drawer, another unusual feature in hotels these days! But there are no dressers or drawers for clothing storage. And unfortunate oversight. However, the location is perfect and so many other features of the hotel are great.
Julia
Stayed 5 nights in Oct 2023
Response from Tamika on Oct 18, 2023
Dear Julia, On behalf of the entire ModernHaus Soho team - thank you for taking the time to leave us a review. We are thrilled to see that you thoroughly enjoyed your stay with us, and hope to have the pleasure of welcoming you back to SoHo in the near future.Should you have any questions, please do not hesitate to reach out.Thank you for choosing ModernHaus SoHo!
10/10 Excellent
Kultaran
Oct 9, 2023
Kultaran
Stayed 4 nights in Oct 2023
Response from ModernHaus SoHo on Oct 12, 2023
Hello Kultaran,Your five-star approval makes our day! Thank you for joining us in SoHo, and we hope to host your next stay in the city as well.Warm regards,Kori Yoran, General Manager
Hello Lisa,Thank you for taking the time to share your score with us. We aim to ensure a five-star experience for every guest, and we look forward to completely wowing you in the future.Warm regards,Kori Yoran, General Manager
Hello Allano,What a treat to find your five-star approval waiting for us! We hope you will make yourself at home with us at ModernHaus again.Warm regards,Kori Yoran, General Manager
Hello Todd,Thank you for sharing your top score with our team! We hope you will make yourself at home with us again soon.Warm regards,Kori Yoran, General Manager
Hello Emily,We wish you had been able to join us to experience our modern and well-situated hotel for yourself, and are sorry we were unable to waive our no-show fee in your case. We hope to see in you SoHo one day.Warm regards,Kori Yoran, General Manager