Suite, 1 Bedroom (Balcony) | In-room safe, desk, laptop workspace, blackout drapes

Reviews of The Lexington Hotel, Autograph Collection

4 out of 5
The Lexington Hotel, Autograph Collection
511 Lexington Ave at 48th St., New York, NY

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 1016 reviews" "
Rating 8 - Good. 305 out of 1016 reviews" "
Rating 6 - Okay. 130 out of 1016 reviews" "
Rating 4 - Poor. 61 out of 1016 reviews" "
Rating 2 - Terrible. 35 out of 1016 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Banibai

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was good. However, the bodywash bottle in my bathroom was not brand new. It had been opened and half used.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and welcoming. Lovely.
Response from Hotel Management on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Tannus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel met expectations, room size was nice, thin walls, strange shower combined from dated tub. Bed was comfortable, staff was friendly. Breakfast was very good.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aviva

Liked: Property conditions & facilities
Really cute place and nice bar!
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Araceli, cumberland

Liked: Cleanliness, staff & service
It is ok. Convenient but rooms too small and old for an autograph collection Marriott property. Breakfast was Buffett, no options for a la carte
Stayed 2 nights in Jan 2024
Response from Hotel Management on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Guy Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Lexington prior to the most recent renovations. Personal opinion... they damaged the character of a great building. This is still a fantastic hotel, I was just disappointed with the 'updates'.
Stayed 3 nights in Jan 2024
Response from Hotel Management on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Maggie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a great location, about a 5 minute walk to grand central station, less than 20 minute walk to Times Square, about 20 minute walk to the Empire State Building and lots of food options very close by. There’s even a Starbucks basically in the lobby which I went to for coffee since there’s no coffee maker nor fridge in the room and I discovered on the day I checked out they have complimentary coffee tucked away at the checkin/out desk so I actually didn’t need to pay for Starbucks. Only real complaint was how expensive it was to park. When they say they have parking available at the hotel just go ahead and find your own parking.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good for what it is. Small but clean. Noisy but that's NYC...
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our visit to see Broadway shows.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bonnie DeWitt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. Our room was spacious. The hotel is located in a great spot that is accessible to everything we wanted to see. The staff was friendly and professional.
Stayed 3 nights in Feb 2024
Response from Hotel Management on Mar 11, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room feels very small and old. The hotel is well located with all amenities at a walkable distance.
Stayed 4 nights in Dec 2023
Response from Hotel Management on Mar 11, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Erin

Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Andrei

Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
O
Response from Hotel Management on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angela Lorraine, Conyers

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 2 nights in Feb 2024
Response from Hotel Management on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Great staff Close to everything in the city. Love the areas and super clean! Definitely will come to this hotel.
Stayed 2 nights in Feb 2024
Response from Hotel Management on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

GEUNWOO

Stayed 2 nights in Feb 2024
Response from Hotel Management on Mar 21, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sandra M Mielke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Trusted place to stay. Nice lobby, restaurant on site, complementary water, Starbucks in building, room comfortable (some wear with wall paper and walls, but nice room).
Stayed 5 nights in Feb 2024
Response from Hotel Management on Feb 14, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Demetric Jewand Sims

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely friendly and helpful!
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

LAPORCHIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a Christmas getaway and it was fabulous. Would definitely recommend again.
Stayed 3 nights in Dec 2023
Response from Hotel Management on Feb 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very convenient location. Minutes away from many food options and the subway.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2024
Response from Hotel Management on Feb 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good visit. I stay here often.
Stayed 4 nights in Jan 2024
Response from Hotel Management on Feb 14, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Must ask for coffee maker in room. It’s an old property but pretty well maintained in excellent midtown location near offices. Don’t recommend the bar food. Brought my hair dryer to ensure enough power. Has complimentary bottled water .
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, would stay again.
Stayed 2 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Scharla

Liked: Cleanliness, staff & service, property conditions & facilities
Close to grand central. Very nice comfortable room.
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Frances Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mary, MELROSE

Stayed 3 nights in Jan 2024
Response from Hotel Management on Feb 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Valerie, Wheeling

Stayed 3 nights in Jan 2024
Response from Hotel Management on Feb 14, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Odalis

Disliked: Cleanliness
I paid through expedia got there and was asked for a credit card which was is in pending status for 347.00 explained to the desk agent who was the very nice that I paid through expedia he said he fixed it although its still pending. There was some sort of mold in the corner of my room no where near the bathroom up on the ceiling which is quite unsanity to be breathing in. Room was decent size fairly clean. The desk guy was very nice but this charge shouldnt have been there
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lisa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lloyd

Stayed 2 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Melvin

Stayed 4 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Martin

Traveled with partner
Disliked: Property conditions & facilities
Bed too small Bedding was awful - felt like stiff cardboard Banging doors as we were right next to cleaners room on 27th floor - very noisy during the night.
Stayed 4 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly satisfactory
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rafael, Bakersfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Kristina

Liked: Cleanliness
Stayed 4 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent atmosphere. Let us check in 4 hours early. Very comfortable beds and interesting art. One complaint is the bathroom sink didn’t drain water very quick so there was a little bit of mold in our bathroom sink. Other than that it was great! I would stay here again
Stayed 2 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carlos

Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

LaPorchia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
The Lexington was great; the staff were friendly and professional. We went into the city for Christmas Holiday and the hotel is clean, welcoming and centrally located. Will definitely stay there again
Stayed 3 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very friendly and helpful staff!! Great room, super comfy bed!!!
Stayed 2 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Shimpei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!