Ratings based on 528 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Apr 22, 2016
The staff at The Lombardy could not have been more friendly and helpful. The rooms are large and beautifully furnished. We will definitely be back.
Comment from Hotel Management
Apr 25, 2016 by E_Ferrell111 , Hotel Management
Hi there! Thank you very much for staying with us! We're so happy everything was more than to your satisfaction! We look forward to spoiling you some more when you return to New York.
3 out of 5
by A verified traveler

Core services - food - not available

Posted Apr 13, 2016
More suited for longer term stay - as a city apartment. Not a typical hotel
Comment from Hotel Management
Apr 17, 2016 by E_Ferrell111, Hotel Management
Hello and thank you for staying with us. We hope your time with us as one of our guests was more than to your satisfaction. We hope to see you again when you return to New York.
4 out of 5
by A verified traveler from co

Well located, well priced, good staff.

Posted Apr 2, 2016
No issues. Breakfast restaurant missing but supposedly opening America Cut, which is great for evening cocktails today for breakfast soon.
Comment from Hotel Management
Apr 2, 2016 by E_Ferrell111 , Hotel Management
Hi there Michael and thank you very much for staying with us! We're very delighted everything overall was to your satisfaction. American Cut will be open for lunch beginning Monday 4/4/16. Breakfast coming soon, cross fingers!!! ;-) Thank you again for being our guest and we look forward to welcoming you back in the future.
5 out of 5
by A verified traveler from Scottsdale

Great place to stay

Posted Mar 18, 2016
Pros: Everything
Location: Center of the city. Good walking in all directions and many good restaurants nearby.
We return after twenty years absence, when we stayed in a two bedroom for two months considering retiring to NYC. It was always excellent, now it is improved and kept its charm.. Some of the staff still remember walking our corgis. This time, we had a large quite, comfortable room remodeled with marble floors and a great bathroom.
Comment from Hotel Management
Mar 20, 2016 by E_Ferrell111, Hotel Management
Hello there! Thank you for coming back home away from home! We're very delighted everything was more than to your satisfaction. We look forward to seeing you again very soon!
4 out of 5
by A verified traveler from Boston

Classic, luxury old New York style but renovated!

Posted Feb 18, 2016 on Orbitz
Staff was extremely gracious and helpful. Room was very, very large by NYC standards and very clean, and nicely appointed. Felt like you were staying in an estate room from the 1930's so it isn't modern - but very classically updated. Loved that the Lombardy is very small, more of an apartment building than a hotel with great coffee shop next door and vouchers each morning for coffee/pastry or yogurt. Excellent location and value as long as the absence of traditional hotel amenities/services is not an issue.
Comment from Hotel Management
Feb 22, 2016 by E_Ferrell111 , Hotel Management
Hi there JD, and thank you for being our guest. We're very delighted everything was more than to your satisfaction. We're more like a home away from home, hence what sets us apart from the other cookie-cutter hotels. We hope to see you again soon!
5 out of 5
by Daniel

Posted Feb 16, 2016 on Hotels
Comment from Hotel Management
Feb 19, 2016 by Ferrell111, Hotel Management
Thank you very much for staying with us. We're delighted everything was to your satisfaction. Hope to see you again soon!
Comment from Hotel Management
Feb 17, 2016 by Ferrell111, Hotel Management
Hello and thank you for staying with us. We're delighted everything was more than to your satisfaction. Thank you again for being our guest and we look forward to welcoming you back in the near future.
5 out of 5
by Laurie

Posted Feb 16, 2016 on Hotels
Comment from Hotel Management
Feb 19, 2016 by Ferrell111, Hotel Management
Thank you very much for staying with us. We're delighted everything was to your satisfaction. Hope to see you again soon!
Comment from Hotel Management
Feb 17, 2016 by Ferrell111, Hotel Management
Hello and thank you for staying with us. We're delighted everything was more than to your satisfaction. Thank you again for being our guest and we look forward to welcoming you back in the near future.
5 out of 5
by Lois from sandyston nj

Very spacious rooms

Posted Feb 15, 2016 on Hotels
I stay in NYC often and this was one of the nicest stay. great staff. spacious rooms and great coffee shop
Comment from Hotel Management
Feb 17, 2016 by Ferrell111, Hotel Management
Hi Lois! Thank you very much for staying with us! We're very delighted everything was more than to your satisfaction. We look forward to welcoming you back home away from home when you return to New York.
5 out of 5
by A verified traveler from Boston

Great hotel, good location friendly staff

Posted Feb 15, 2016
Pros: Staff location and room were all excellent. Had a very enjoyable stay at the hotel.
Cons: Nothing.
Location: Close to Central Park shopping Times Square and museums like the Guggenheim and museum of natural history. All were within walking distance.
Enjoyed the hotel very much. Room was spacious and comfortable. The location was great, close to Central Park Times Square and other attractions. Hotel staff were very friendly and accommodating.
Comment from Hotel Management
Feb 17, 2016 by E_Ferrell111 , Hotel Management
Hello Matt and thank you for being our guest. We're very delighted everything we offer made you feel home away from home because that is our goal. We thank you again for staying with us and look forward to spoiling you some more when you return to New York.
4 out of 5
by Allen

Posted Jan 19, 2016 on Hotels
Comment from Hotel Management
Jan 22, 2016 by Ferrell111, Hotel Management
Hello Allen, thank you for staying with us. We hope everything was more than to your satisfaction. We look forward to seeing you again very soon!