Ratings based on 510 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

快適なホテル ♪♪

Posted Jan 9, 2016
Pros: 部屋が広い、ホテルの人が親切でした。
Cons: 暖房器具がかなり古い。
Location: 部屋から外を眺める事はできませんが、地下鉄、タクシー等利用するにも便利。 デリ等が周辺にあり、便利でし。
3名で利用しました。部屋が広く、エキストラベットを入れても狭い感じはしませんでした。 キッチンもあるし、お湯も沸かせたので部屋で簡単な食事を取る事ができました。朝食は、パン・コーヒーがフリーでした。ラテに変更も出来たし、パンも美味しかったです。カフェのスタッフは可愛かったです。 ホテルのスタッフも親切でした。いつも2名位のスタッフがフロント居て、ホテルに帰ると安心出来ました。ホテルの周りには、デリ等もありました。長めの滞在でしたので便利でした。とても快適で満足出来ました。
Comment from Hotel Management
Jan 13, 2016 by E_Ferrell111 , Hotel Management
こんにちはナンシーとは、私たちと一緒に滞在していただきありがとうございます。我々は非常に部屋、スタッフ、場所と設備には、あなたの満足をよりあったなど、ご滞在のすべての側面を喜んでいます。私たちは、あなたが近い将来に再び私たちに返すことができます願っています。
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

古風な素敵なホテル

Posted Jan 3, 2016
とてもcozyなホテルでした。wifiが重いのが難点ですが…食器や電子レンジまであるのはありがたかったですし、何より近辺の観光名所に徒歩でいけるロケーションなのは最高です。
Comment from Hotel Management
Jan 7, 2016 by E_Ferrell111, Hotel Management
ハローお客様をさしていただきありがとうございます。私達はあなたの滞在を楽しんで非常に満足しています。私たちはすぐにまたお会いできることを楽しみにして。
4 out of 5
Recommended
for Everyone
by A verified traveler from Stuttgart

Gutes Hotel in super Lage

Posted Jan 3, 2016
Pros: Die Lage war hervorragend.
Cons: Die Zimmer könnten einen neuen Anstrich gebrauchen. Bei uns blätterte die Farbe von der Decke ab.
Location: Central Park
Das Hotel ist gut erreichba und sauber. Der Service ist freundlich.
Comment from Hotel Management
Jan 6, 2016 by E_Ferrell111 , Hotel Management
Hallo! Danke, dass Sie unsere Gäste! Wir freuen uns, Sie bei Ihrer Reiseplanung. Wir freuen uns, Sie bald wieder zu sehen !.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2015
Centralt på Manhattan med trevlig personal och prisvärt.
Comment from Hotel Management
Dec 18, 2015 by E_Ferrell111, Hotel Management
Hej, och tack för att du är vår gäst. Vi är väldigt glada att du haft ditt boende och att vår personal och platsen var mer än hjälpsamma till ditt rum. Vi tackar än en gång för ditt beskydd och ser fram emot att träffa er igen snart.
4 out of 5
Recommended
for Couples
by A verified traveler

Confortável e muito bem localizado

Posted Nov 13, 2015 on Hotels
Nada que desabone o Hotel, quarto amplo e limpo, pessoal gentil, mas pelas fotos esperava algo mais luxuoso e o cafe da manhã se resume a um cha ou cafe mais uma opção de pães ou mini bolo
Comment from Hotel Management
Nov 17, 2015 by Ferrell111, Hotel Management
Olá e obrigado por ficar com a gente. Estamos feliz que tenha gostado nosso hotel. Lamentamos sobre o café da manhã, estamos a trabalhar com a empresa que fornece esse serviço.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel!

Posted Nov 11, 2015
Great hotel, staff and location. We visit New York twice each year and have stayed at the Lombary for the past 10 years.
Comment from Hotel Management
Nov 13, 2015 by E_Ferrell111, Hotel Management
Hello there! Thank you for your continued patronage! We're very delighted our location and dedicated staff are always of great help to you. We look forward to welcoming you back soon so we can spoil you some more.
2 out of 5
Recommended
for Business Travelers
by don from long beach ca

services

Posted Nov 10, 2015 on Hotels
wasnt happy.. no food service, no complimentary bottled waters in our room..
Comment from Hotel Management
Nov 13, 2015 by Ferrell111, Hotel Management
Hello Don. We're very sorry you had an unfortunate experience with us. Your feedback helps to improve our performance because guest satisfaction is important to us. The new on-premises restaurant recently opened and they are still working out the logistical problems. We hope you return to us so we can make it right.
5 out of 5
Recommended
for Families
by A verified traveler

Great family weekend.

Posted Nov 5, 2015
Location: It is located near Lexington and 56th street... Very walkable to Central Park, Times Square, Rockafeller Center and even Trump Tower.
Our family of five stayed at The Lombardy this past weekend. We made the reservations based solely on the reviews by other guests. Some people were very happy while a few weren't so happy. We wanted a little more than a hotel room could offer and wanted to be close to Central Park. We were very happy with the room, location, staff, convenience to subway and attractions... Our room was spacious and clean. The front desk staff was welcoming and even the maid would quietly tell you good morning in the hall even when she was down the hall. We enjoyed the vouchers to use for breakfast at the coffee shop downstairs.
Comment from Hotel Management
Nov 6, 2015 by E_Ferrelll111, Hotel Management
Hi there! Thank you so much for being our guests, and thank you also very much for the wonderful review. We want our guests to feel at home and we're very happy we more than made the grade. We thank you again for your patronage and look forward to spoiling you some more in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Corsham

Fantastic location

Posted Nov 3, 2015
We had a brilliant time in New York and the Lombardy was a great base to explore from.
Comment from Hotel Management
Nov 4, 2015 by E_Ferrell111, Hotel Management
Hello there! Thank you so much for being our guest. We're happy everything was to your satisfaction. We look forward to seeing you again soon!
4 out of 5
Recommended
for Couples
by annette

Posted Oct 23, 2015 on Hotels
Comment from Hotel Management
Oct 27, 2015 by Ferrell111, Hotel Management
Thank you very much for staying with us. We hope you enjoyed being our guest and we hope to see you again soon.