Ratings based on 2,354 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

This hotel is a little gem.

Posted Aug 26, 2015
Pros: The hotel was convenient to the subway. We loved the old fashioned feel of this hotel. The staff were friendly and professional.
Four women went on a trip to New York and stayed at this lovely little hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2015
駅近でロケーション良く清潔感あり。スイートルームあり家族での宿泊に適している。ポーターもとても親切でした。
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Very clean, very well situated on Upper West Side.

Posted Aug 25, 2015
The staff were very polite. My valet car experience was great. Rooms were comfortable and very clean. I would definitely stay here again.
3 out of 5
by A verified traveler from Ireland

Location Only

Posted Aug 24, 2015
Pros: Location
Cons: No breakfast included and rooms too small. Musty old smell as well.
Location: Cycling in Central Park. Rental available on 84th street wont rip you off. James Gate Irish Pub with good food. Natural history museum close by.
Great location close to Central Park and some good eateries. However the hotel itself is aged and the rooms far too small. Spent the three nights tripping over suitcases. Two adults, two kids and eight suitcases in a sardine tin. Staff were a little bit robotic for my liking, need to loosen up people.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Experience

Posted Aug 24, 2015
We arrived at JFK on the red-eye from LAX at 7:30AM. The clerk let us check in at 9AM and gave us a great corner room. The Hotel was clean and nice and in a good location. The staff was always attentive. I would recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good small hotel I recommend it.

Posted Aug 23, 2015
Pros: Staff
Cons: Refrigerator in the room
Location: Good transportation to get you where you need to go.
Exceed my expectations. While not in mid town it is worth the savings as it's spacious, clean and well run. Surprisingly good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Service was perfect.

Posted Aug 23, 2015
Very accommodating. Staff have great food recommendations, very helpful. Safe, clean, would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Aug 21, 2015
Pros: Loved when we first walked in to check in at night we were offered a complimentary glass of wine.
The hotel was easy to find and located close to all transportation around the city. The room was clean and the beds were comfortable. It was also very warm the days we were in N Y and another nice touch was the fresh lemonade in the lobby. It was very quiet at night and we were able to sleep well.
1 out of 5
by A verified traveler

Horrible experience!!!!!!!!!!

Posted Aug 21, 2015
From day one the staff was extremely rude! I called and asked for manager and (Kara) hung up on me several times. Was promised things then when we got there, was told something different! The staff are liars.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel with great space for family.

Posted Aug 20, 2015
Pros: Clean and spacious, good location
Location: great restaurants, cool chocolate making shop, ice cream shop, subway one block away, walk to central park, parking across the street.
This hotel is in a great location near subway, great restaurants and the park. The staff were all very helpful and pleasant. They allowed us to check bags early called us when room was ready a little early and held bags all day after we checked out. They offered helpful tips when we needed them. The room was spacious especially for NYC. The fridge and microwave were a plus! dishes too! We will be staying here again!