I love this hotel and have stayed here before. However I had attempted to upgrade my room and they told me no upgrades were available. Then I called to switch rooms because I wasn’t happy with the one I received and they said they could do it for $50 per night. I said ok then when I went to switch they said they didn’t see it in the system and didn’t make any attempt to fix the issue. So I requested the switch if the room was still available and they said ok but it would be $75 extra per night....this discrepancy didn’t make any sense but I decided not to put up a fight. Regardless I like this hotel. It is comfortable and quiet.