Overrated hotel, we were not impressed.
Posted Jul 31, 2016
Ok, the location of this hotel is great, no complaints as it's close to many attractions! The bathroom in our room was also a good size compared to the room.
I don't let keep to leave negative reviews but in this case I think our experience justifies it.
We found some of the staff unfriendly and uninterested to answer questions.
Our room was dirty on arrival, we has dirty used cotton buds (ear cleaners) in our bathroom bin, disgusting!
There is no housekeeping in this hotel, expect to clean your own room!
Rooms are so so small, even by new York standards, we could barely move!
Air conditioner in room rattled and shaked all night, very noisy, hard to sleep.
Shower was barely hot.
This hotel does also not store your luggage, we had a late flight on our check out day and had to leave with our luggage, over 20kg each. We had to find a luggage storage company online, get in a taxi and pay a fee to leave it for five hours.
To be honest there is much better value in NYC, we have stayed many times and in fact have stayed in better hostels.
Think carefully if you are considering booking this "hotel".